Myron Camp

***** ******* *** #*** **********, Ohio

513-***-**** / 513-***-**** aco9ma@r.postjobfree.com

Summary Statement

Over 6 years of PC Technician and/or Administrator Desk Support position with a progressive

organization and that can utilize use my current education certifications. I’m skilled in Network

information technology, and advance computer networking. Possess in-depth knowledge of computer

hardware and software installation and use complimented with excellent communication team resolution

and customer service skills.

Computer Skills and Abilities

• •

Software installation/removal Hardware installation and removal

• •

Software troubleshooting issues Hardware troubleshooting issues

• •

Data recovery Virus protection/removal

• •

Spyware protection/removal Microsoft Windows Operating Systems

• •

Linux Fedora/ Redhat

• •

Oracle Microsoft Access

• •

Microsoft Excel Microsoft Word

• •

Microsoft Power point Microsoft Visio

• •

Microsoft Office Project Network Administration

• •

Firewall Setup/ Maintenance OSI/TCP/LAN/WAN Protocols

• •

Routers Active Directory

• •

Window Server 2003 File Management

• Data Entry

Education

ITT Technical Institute, West Chester, OH November 2012 – October 2014

Associate of Applied Science Degree

Network Systems Administration

Graduation: October 2014

Cumulative GPA: 3.06

Employment History

Kroger/Catapult October 2014 – March 2015

• Tech Support Desktop

• Desktop support for HP, Dell computers Laptops

• Wireless setup for VPN, and LAN access to Kroger network

• Software installation for HP computer

• Outlook/OWA email setup and installation

• Web Hosting assistance for internal software and IE 11 support

• Updated user profiles in Citrix, and in Active directory

• Assisted users to access wireless access VPN for users at residents and from Kroger’s corporate

office Installed printer drivers, and updates to Kroger store networks remotely

• Reimaged computers remotely to Kroger stores

Vantiv LLC

October 2012 – October 2014

Tech Support l Mason, OH

• Network support Visa/Master Card processing ATM terminal

• Mobile support for wireless Applications for mobile devices

• Software installation on ATM terminals

• Configuration for ATM files to customize terminal

• Assisted merchants with POS batch report and used 5/3 Direct application for merchant

summary account and setting up new users profiles in systems for merchants,

Capital One

February 2012 – Sept. 2012

Senior Customer Service, Chesapeake, VA

• Network support for web access

• Financial assistance

• Customer service support

Hampton Roads Transit November 2010 – November

2011

Transit Driver, Norfolk, VA

• Transported customers to work destination and other public transportation

Fifth Third Bank May 2008 – June 2010

Tech Support

• Financial Support checking/merchant financial statements

• ATM support for credit card processing

• Network support for consumer access to network and processing terminals

• Reviewed customer checking accounts and unlocking debit card accounts

Macy’s Corporation August 2006 – February 2008

Credit Granting Representative

• Granted credit to card holder

• Analyzed card holder credit account

• Created new card holder and closed card holder account

• Customer service support

Gold Star August 2003 – July 2004

Truck Driver

• Delivered products to Gold Star Chili Restaurants

Kroger’s Company June 2000 – August 2001

Assistant Manager Frozen Foods

• Ordered products for frozen food department

• Organized displays and restocked items as needed

MicroAge / Pinacor January 1997 – June 2000

Tech Support / Supervisor Auditor

• Tech support PC, Macintosh, Networking, Mainframe

• Auditing for shipping / receiving

• Supervisor

• Configured Laptops, Desktops, Macintosh, Mainframe

• Software support and installation

• Hardware support

• Testing system performance

• Routers

• Hardware installation and removal

• Installing and Upgrading Servers

MYTU Computer April 1994 – January 1997

Operations Manager

• Macintosh, PC, Mainframe, Unix support

• Installation of Hardware and Software

• Custom built system consumer and business solutions

• Sales, Leasing

• Stock, shipping / receiving, inventory

• Business reports quality control

Contact this candidate