Thomas Forgione

*** ***** ***** *

Apt #***

Delray Beach Florida 33444

561-***-****

aco9ki@r.postjobfree.com

Summary Statement

Seeking a responsible and challenging position within the telecommunications field where previous experience and

education would be fully utilized. My recent expertise lies in the Nortel Option 81C and I have over 30 years experience

in the telecommunications industry.

Experience

Dell, Delray Beach, Florida March 2003 - Oct. 2014

Senior Telecom Analyst

Responsibilities: Responsible for all aspects of voice communications for 3 hospitals including voice and data cable

infrastructure. Coordinate communication projects with upper management with department heads. Define voice

communication needs to determine budget expenditure. Determine growth path to meet expanding communication

requirements. Repair and program Spectralink phones.

Tektron Telecommunications, Riviera Beach, Florida June 2001 - March 2003

Telecom Technician

Responsibilities: Installed and serviced telecommunication equipment at Washington Mutual Banks throughout the

state of Florida.

AIB Financial Corporation, Miami, Florida Feb 1998 - May 2001

Communications Manager

Responsibilities: Supervise and implement all communications including ACD reports; call processing menus; phone

moves and changes and PBX telephony troubleshooting. Coordinate all vendors and contractors.

Siemens Corporation, Fort Lauderdale, Florida Jan. 1994 - Jan. 1998

Customer engineer

Responsibilities: Handled all telecommunication responsibilities for over 20 major accounts including programming,

repairs, troubleshooting and cabling.

IBM/ROLM, New York, New York Sep. 1986 - Jan 1994

Customer Engineer

Responsibilities: My last assignment was the on-site technician at the Dow Jones Company handling all

telecommunication responsibilities for "The Wall Street Journal."

Education

BS Sociology, Cortland State University - Cortland, New York

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