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Customer Service Sales

Location:
San Francisco, CA
Posted:
April 18, 2015

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Resume:

*** ******* ** . *********, ** *****

Phone 903-***-**** . E-mail aco9b1@r.postjobfree.com

Heather Balentine

Objective

To obtain a position I can best utilize my strong

customer relations and communication skills to the

benefit of the company I am employed

Education

August 2012 - December 2013 Paris Junior College

Business Management of Science

May 2009

Rains ISD

High School Diploma

Work experience

May 2014 - Present Texas Vision and Laser Center

Lead Receptionist

Scheduling appointments

Organizing surgery schedules for both doctors

Billing and Insurance

Acquiring insurance referrals

Mutli-phone line handling

Post payments to patients accounts

Updating patients demographics

Greeting, checking in patients, and checking out

patients

Assisting other receptionist with other duties

Making sure receptionist job duties are completed

Electronic filing to patients charts

Medical Records

Surgery financials

Verifying eligibility

CPT code knowledge

May 2013 - May 2014

Omnisys, LLC

Customer Service Representative/Sales Team

Answering Medicare Part B compliant Pharmacy phone

calls

Processing Medicare Part B claims

Verifying all contracts for the sales team

Closing all contracts for the sales team

Verifying EOB's

Making sure patients blood sugars logs are

complaint with Medicare Part B guidelines

Diagnosis code knowledge

April 2008 - May 2013

Buffalo Grill

Manager/Waitress

Managing all wait staff

Exchanging money

Verifying all sales at the end of the night

Ran daily shift reports

Ran daily credit card terminal report

Taking people's orders

Counting out tips

Greeting customer's

Counting safe daily

Customer transactions

References

Lisa McMillan: Administrative Assistant -

903-***-****

Kendall Thorton: Account Executive - 903-***-****

Jenny Moss: Charge Nurse of ICU - 903-***-****



Contact this candidate