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Customer Service Medical Assistant

Location:
Saint Louis, MO
Posted:
April 18, 2015

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Resume:

Cushena Woods, RMA

**** ******* ***** **

Maryland Heights, MO. 63043

314-***-****

aco9am@r.postjobfree.com

Objective: To obtain a position in a progressive facility that will allow me to gain knowledge and experience while utilizing my skills and education.

Skills:

-Exceptional Customer Service

-Ability to Multi Task

-Knowledge of OSHA and HIPAA

-Skilled in Computer Software

-Excel/ Microsoft/Word/Power Point

-Exceptional Communication and Organizational Skills

-Strong Interpersonal Skills

-Ability to solve problems

Education:

08/2008 to 08/2009 Missouri College Brentwood, MO

Medical Assistant Program, Diploma

Professional Experience:

Earl C Beeks Pediatrics

06/2009 to 04/2011 then 12/3/2012 to PRESENT

8420 Delmar Blvd St. Louis, MO. 63124

Phone: 314-***-****

Office Manager: Ilean Stokes

*Consistently praised for efficient handling back office duties

(e.g., keeping the patient flow running smoothly, documenting patients medical history in detail, administering vaccines and medications, sending refills to the correct pharmacy) That allowed doctors and staff to focus on the health concerns of the patients.

*Assisted doctors and nurses in procedures such as suture removals, applied splints and bandages, assisted in catheter placements, performed Urine analysis, glucose and hemoglobin testing, performed EKG's, and other CLIA approved rapid testing

*Ensured the cleanliness, sanitation and maintenance of all facilities, and exam rooms and equipment.

*Ordered vaccines and medical supplies. Kept track of daily use of VCF and private vaccines

*Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put the patients and families at ease

SSM Glennon Care at DePaul

05/2011 to 11/2012

12255 DePaul Dr. Bridgeton, MO 63074

Phone:314-***-****

Office Manager: Kelly Bradford

*Perform all of the assistants' standard task; prepares patients for examination, record test results and vital statistics, administer vaccines and medications

*Schedule appointments and perform general front desk task; answering calls, collected co pays, verified insurance, telephone triage, calling out and e prescribing prescriptions, making copies, faxing documents, ordering medical supplies and keeping inventory

*Provide patient education about their treatment and follow ups, made referrals with other hospitals or physician offices.

*Experience dealing with lab work and assisting doctors in treating patients with varies conditions.

*Conducts hearing and vision screening and many other duties.

Wal Mart

07/2004 to 07/2008

11900 St. Charles Rock Rd St. Ann, MO

Phone 636-***-****

Human Resources: Anita Strong

My duties included customer service, cash handling, operated cash register, price changes, pierced ears, schedule employee s schedules, performed layaway audits and sales, inventory control, opened and closed jewelry department, changed watch batteries and bands, and many other duties.



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