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Project Manager Customer Service

Location:
Columbia, SC
Posted:
April 18, 2015

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Resume:

Elliot A. Chandler

**** ******** ******

Davidson, NC 28036

254-***-****

aco9a2@r.postjobfree.com

SUMMARY OF QUALIFCATIONS:

Seasoned management professional with 10 years of military experience in

mid-level operational decision making and leadership positions in a variety

of domestic and international assignments. Developed and implemented

strategies for achieving overall mission success and day-to-day objectives.

Motivated team members to accomplish organizational goals and work

successfully across organizations. Qualifications include expertise in the

areas of:

Leadership and Team Building Project Management

Research and Analysis

Training

Operations Customer Service

Active Secret Clearance Proficient

in Microsoft Word, PowerPoint, Excel, & Outlook

EDUCATION:

MA Management & Leadership, Webster University, December 2014

Columbia, South Carolina

BS Business Management, Norwich University, July 2004

Northfield, Vermont

Dale Carnegie Training, Dale Carnegie Course October 2014

Charlotte, North Carolina

EXPERIENCE: Captain, United States Army, Field Artillery

Senior Assistant Operations Officer Fort Jackson, SC

March 2014-July 2014

. Synchronized training plans for five Entry Level Training

Organizations that certifies over 25,000 employees.

. Project Manager for the South Carolina Summer Special Olympics where

1,000 athletes completed nine events in two days.

. Project Manager for the Columbia Blowfish Baseball Team Military

Application Night.

Senior Liaison Officer Kandahar, Afghanistan

March 2013-January 2014

. Represented organization at 80 working group meetings dealing with

future plans of the Afghanistan Army and Police.

. Served on a transition team that transferred eight United States owned

bases over to the Afghanistan government.

. Complied and verified organization readiness reports.

Executive Operations Officer Fort Jackson, SC

October 2012-March 2013

. Managed a complex, multi-department training program designed to

certify over 5000 personnel annually as new employees.

. Developed a new training test that certified 1200 new employees in

four days and was implemented as the organization standard.

. Managed the $10,000.00 Family Readiness Group bank account with no

loss of funds.

Senior Manager Fort Jackson,

SC January 2011-October 2012

. Trained 1,500 new employees over 21 months with a 90% graduation rate.

. Supervised and evaluated a 20 personnel training staff.

. Supervised accountability for $1 million worth of equipment resulting

in zero loss in a two year period.

Organization Advisor Fort Hood, TX

April 2010-October 2010

. Advisor to the chain of command on the use of indirect fire support

assets.

. Developed a training test that certified 400 employees in four days

and was implemented as the organization standard.

. Managed two social media accounts and five news articles that

showcased the organization's accomplishments.

Executive Assistant Operations Officer Fort Hood, TX/Iraq

September 2008-April 2010

. Reviewed training plans for four departments to ensure they were in

compliance.

. Supervised and evaluated six employees.

. Project Manager for the local national neighborhood security forces

ensuring payroll was met for thousands of employees in a hostile

environment.

Assistant Manager Germany/Iraq

July 2006-January 2008

. Supervised and evaluated 22 employees as well as accountable for $10

million worth of equipment.

. Conducted over 200 combat missions that provided security to local

nationals without incident.

. Conducted over 100 local meetings and a dozen key leader conferences

that discussed future security and economic plans.

. Managed 23 civic emergency relief projects worth $60,000 that helped

bring new businesses to the area; to include, grocery stores, clothing

stores, mechanic shops, electric and plumbing repair shops.

Department Advisor Germany

January 2005-July 2006

. Advisor to the chain of command on the use of indirect fire support

assets.

. Supervised and evaluated five employees as well as accountable for $1

million worth of equipment.

. Raised $12,000 for the annual Emergency Relief Campaign that helps

employees in financial need.



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