Kenneth Halley

**** * ***** *** **** . Wichita, KS 67207

316-***-**** or 316-***-**** . aco99n@r.postjobfree.com

SUMMARY: ( Experienced with spyware/malware removal, Windows

*/*****/** *** ********t Office Suite

. Skilled troubleshooter with a talent for assessing

situations and implementing workable solutions

. Capable of building, installing and

troubleshooting desktop/notebook hardware and

software issues

. Understands the importance of being detail-

oriented and thorough in tasks

. Quick learner with the ability to adapt easily to

new situations

CERTIFICATIONS/ - CompTIA A+ certified

AWARDS: - Pursuing Microsoft Certified Technology Specialist (MCTS):

Windows 7 Configuring (70-680)

- Wichita Technical Institute Perfect Attendance (2x)

and Honor Roll (2x) Awards

- Dell Certified Onsite Technician (Certified to do

warranty work for Dell)

- HDI Support Center Analyst Certification

EDUCATION: Wichita Technical Institute (WTI) - Wichita, KS 09/10 -04/12

Computer Technology & Network Administration program, curriculum

included:

. Fundamentals of Electronics and Digital Technology

. Computer Technology/ A+ Certification Training

. Network +

. Microsoft Windows 7 Configurations

. CWNA / Security +

. Managing a Microsoft Windows Server 2008 Active

Directory and Network Infrastructure

Hands-on experience including, but not limited to:

computer numbers systems and codes, fiber optics, digital systems,

memory configuration, detailed knowledge of computer

peripherals, hardware installation/troubleshooting,

operating systems, firewalls, remote access,

hubs/switches, routing and backup techniques, raid

systems, network structure, TCP/IP addressing, DNS,

WINS, DHCP, Microsoft Server 2003, Microsoft Windows 7,

Windows Vista and Microsoft Server 2008

Crown College - Knoxville, TN 08/95 - 05/99

. Bachelor of Science

WORK HISTORY: TEK SYSTEMS (Onsite at Via Christi) - Wichita, KS 01/15 -

Present

Information Technology Contractor

Assist the internal help desk department at Via Christi: active

directory, and software support, Citrix environment, and

Exchange

BUCHANAN TECHNOLOGIES - Wichita, KS 04/14 - 01/15

Software Support Analyst

Assist with user and computer maintenance, in addition to

malware/spyware removal, active directory support,

unlocking accounts, and software installation

ADVENT GLOBAL SOLUTIONS (AT UNISYS) - Wichita, KS 11/13 - 04/12

Field Service Representative

Diagnose and repair laptop and PC hardware issues

Touchpads, palm rests, LCDs, hard drives, optical drives, BIOS fixes

SELF - EMPLOYED COMPUTER TECHNICIAN - Wichita, KS 05/11 - Present

Computer Technician

Fixed registry errors, spyware/malware removal and general computer

maintenance

WICHITA TECHNICAL INSTITUTE - Wichita, KS 05/11 - 08/11

Teacher's Assistant

Graded student

assignments and answered student questions

Troubleshot student PC

problems and recommended solutions

Assisted instructor with

various lesson plans when needed

Kenneth Halley

9100 E Harry Apt 1704 . Wichita, KS 67207

316-***-**** or 316-***-**** . aco99n@r.postjobfree.com

REFERENCES:

Ron Cannon

Fundamentals of Electronics Instructor at Wichita Technical Institute

2051 S. Meridian

Wichita, KS 67213

316-***-****

Anthony Rosas

CompTIA A+ Instructor at Wichita Technical Institute

2051 S. Meridian

Wichita, KS 67213

316-***-****

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