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Customer Service Air Force

Location:
Glendale, AZ
Salary:
12.00
Posted:
April 20, 2015

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Resume:

BRAD L. WALKER

**** ***** ***** ****

Avondale, AZ 85392

520-***-****

aco95d@r.postjobfree.com

Logistics Technician

Warehouse and Inventory Control * Shipping and Receiving * Supply Procurement and Distribution

More than 10 years of experience in high-volume, fast-paced warehouse environments. Able to balance self-motivation, sense of urgency and attention to detail to ensure inventory accuracy in deadline-driven supply chain centers. Resourceful problem solver who takes the initiative to do what it takes to meet daily objectives. Experience operating all types of manual, electric and gas-powered material handling equipment (MHE). Proficient in Microsoft Office Suite and inventory tracking databases. Secret security clearance, last renewed 1/2013.

PROFESSIONAL EXPERIENCE

Supply / Inventory Control Team Lead (Craftsman) United States Air Force Reserves

12/2010 to 4/2015

Supervised 5-person team that provided logistics support for 375+ maintenance technicians. Researched and ordered parts and supplies, tracked order delivery status, verified and distributed incoming shipments and maintained in-stock status of 742 frequently used line items valued at $184K to provide outstanding customer service.

* Conducted weekly inventory, reviewed and reconciled any discrepancies and ensured 100% inventory accountability of 1K+ line items valued at $7.6M.

* Forecasted customer demand and ordered supplies to prevent work stoppage due to supply shortages.

* Processed and tracked delivery status of an average of 12-15 daily large parts orders. Expedited the delivery of time critical supply orders while ensuring logistics programs complied with all policies and regulations.

* Recreated the unit s hazardous material program; compiled handling, storage and transportation procedures, ordered all supplies and ensured MSDS postings complied with bioenvironmental regulations.

Distribution Center Supervisor (Flight Svc. Center) United States Air Force Reserves

11/2008 to 12/2010

Oversaw team of 9 personnel who received and coordinated the transportation of faulty or defective parts in support of 9 maintenance units and 43 backshop repair facilities. In-checked items, verified part numbers, quantities and destination and planned the most efficient transportation method of routing parts to meet customer demand.

* Processed and routed 1,800 annual parts to a repair facility; used follow-up and careful stock monitoring to turn around parts 40% faster than the standard.

* Collected inventory data, prepared inventory reports and provided status reports to leadership. Oversaw accurate data entry into inventory control system to maintain effective supply chain management.

* Researched and reconciled any shipping/receiving discrepancies to ensure inventory accountability.

Warehouse Shipping and Receiving Associate United States Air Force Reserves

1/2005 to 11/2008

Received, inspected, validated, in-checked, in-processed, stored and distributed all inventory from daily shipments. Validated shipping and receiving transactions in inventory control system.

* Researched and resolved any inventory discrepancies. Ensured items were warehoused accurately to expedite the picking and pulling of customer orders.

* Worked with efficiency and sense of urgency to meet customer needs and accomplish daily production goals.

* Oversaw organization and housekeeping of warehouse for safety and efficiency. Complied with all safety regulations including OSHA, usage of personal protective equipment (PPE) and hazardous materials.

EDUCATION, TRAINING AND CERTIFICATIONS

Associate of Applied Science, Business Management, Community College of the Air Force, courses toward degree

Logistics Planning Course (LOG299), Air Force Institute of Technology

6-weeks of Supervisor Skills Training (ALS)

Certified in Hazardous Materials (HAZMAT) Logistics

Certified Forklift Operator (4K/6K/10K)



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