M I CH A EL H E Phone: (*** ) * ** * *** Email: aco93q@r.postjobfree.com

Address: * ** ******* *** ***.1, W eehawken, NJ 07086

Education

M ASTER O F SC IEN CE IN IN FORM ATION SYSTEMS –Stevens Institute of Technology – Hoboken, NJ 2013-2015

● Specialization: Social Media – GPA: 3.9

B ACHEL OR OF S CIEN C E IN E CON OMICS – Shanghai Jiao Tong University – Shanghai, China 2 007-2011

● Specialization: International Economics & Trading – GPA: 3.0

Course Project Experience

B USIN ES S PROCESS R EE N GIN E ERIN G – Stevens Institute of Technology Spring 2014

● Analyzed the Ordering Process of Rizzo’s Fine Pizza Co., determined the bottleneck steps, and researched for technical solution.

● Redesigned Ordering Process by implementing Digital Ordering System, a ssessed financial feasibility, and simulated the new

process using SIMUL8. The simulation result indicated 3 0 % i ncrease in efficiency.

D ATABASE SCHE MA D ES IGN F OR FACEBOOK.CO M – Stevens Institute of Technology Fall 2013

● L ed team members to determine project scope, divided the project into tasks, and allocated assignments to each member.

● Designed database schema with team members, drew Entity-Relationship Diagram using MySQL workbench, a nd tested queries

with dummy data. Final accomplishments included 2 6 tables and 2 41 l ines of queries.

Employment Experience

P ROJECT MAN AGEMEN T I N TE RN – Group Technical Services, Macmillan Publisher – New York, NY Feb 15 - Present

● Collaborate with Director of Infrastructure to track digitize and catalog existing global technical projects using a project

management system, KeyedIn.

● Identify problems and improvements for project reports on KeyedIn by reviewing reports and confer with Project Manager about

purpose, distribution, and format.

● Interview Engineers and Project Manager to conduct or update business process diagrams.

● Reorgani ze all documents in public driver and therefore help engineers to find specific document easier and quicker. Update a nd

maintain Group Technology Services engineering documents and network diagrams.

S YSTEM ADM IN IST RATOR – W uhan Yongfenghang Investment Gro up - Wuhan, China July 11 - Dec 12

Implemented Office Anywhere System and later provided maintenance and various improvements independently.

Collected demands and requirements on OA System, company policies, a nd core business processes from internal and external

s takeholders.

Interviewed and surveyed workers, observed job performances to determine what information is processed and how it processed.

Protected valuable information and governed data acquisitions by specifying user groups and group access levels. Developed

s tandards and guidelines to guide user’s behavior on system and network.

Designed, tested, and documented 108 work processes and later improvement. Improved workflow efficiency by 30%.

Designed a nd tested weekly Backup & Recovery Plan and performed Data Backup weekly.

Skills

Programing Language Software L anguage

SQL, Python, R, Java (Basic) SIMUL8, Gephi, Prezi, Microsoft Office (Excel, PowerPoint, Word, Visio, Outlook) Mandarin

Activities

V ICE PRES IDEN T OF CH IN ESE S TUD EN T & SCHO L AR ASSOCIATION – Stevens Institute of Technology Apr 14 – Present

C APTAIN OF STEV EN S C HIN ESE BASKE TBAL L TE AM – Stevens Institute of Technology Apr 1 4 – Jan 15

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