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Customer Service Manager

Location:
Los Angeles, CA
Posted:
April 18, 2015

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Resume:

Amber Cortinas

Los Angeles, CA

480-***-**** aco8ze@r.postjobfree.com

KEY QUALIFICATIONS

Highly organized, creative and detail- orientated individual with experience in:

Proficient in computers (Photoshop, Illustrator, MS-Word, Power-point, Excel, POS system)

Exceptional oral and written communication

Ability to accomplish deadlines

Concerned with quality, Ensure tasks are completed correctly and on time

EDUCATION

FIDM/Fashion Institute of Design and Merchandising Expected September 2015

Los Angeles, CA

Associate of Arts Degree: Merchandise Product Development

Courses Include:

Technical Design Patternmaking Knowledge

Flat Sketching Textile Application

Trend Analysis Garment Construction Knowledge

EXPERIENCE

ZARA May 2014- Current

Los Angeles, CA

Sales Associate/Cashier

Responsible for greeting and assisting the customers as well as maintaining the appearance of the

store

Maintained inventory control

Established a strong client base to exceed daily goals

Akira April 2012- January 2013

Chicago, IL

Cashier & Tasker

Ability to relate, charm and engage clients

Excellent organization and problem solving skills

Strong clientele and selling skills

Ultimate Exposure Tan August 2011- August 2012

Chicago, IL

Lead Sales

Respond to customer inquiries; make sure dispute is reported and handled immediately

Use sale skills to make sure goal is met

Complete opening and closing cash handling

ACCOMPLISHED

Fashion Institute of Design and Merchandise Debut Fashion Show March 2015

Organized the wardrobe collection

Dressed the models in a timely manner

Conversed with the Director to keep the show organized

Amber Cortinas

Los Angeles, California

480-***-**** aco8ze@r.postjobfree.com

PROFESSIONAL REFERENCES

Bridget Flanagan

Store Manager

Akira

Chicago, IL

913-***-****

Jennifer Kopf

District Manager

Ultimate Exposure Tan

Chicago, IL

312-***-****

Stephanie

Women’s Manager

ZARA – DTLA

Los Angeles, CA

213-***-****



Contact this candidate