Tonya Bird

*** ********** **, *********, ****** *6502

Cell Phone 785-***-****, Home Phone 785-***-****

OBJECTIVE: To utilize my 14 years of administrative experience in a career that provides challenges and

opportunities to further my abilities.

EXPERIENCE:

14 years in medical/clinical administration, interaction with senior leaders, the public, numerous

doctors/nurses simultaneously. Excellent organization/time management skills.

Mercy Regional Health Center 12/12-Present (Total 3yrs. Service)

Office Coordinator-Finance

*I take payments from patients

*Help with the Financial Assistance

*Open and deliver all mail though the office then to Wichita or our Lockbox in KC

*Put in all payments that our patients and employees mail in

*Do a bank deposit 3 times a week.

*At days end I close batches I open in the morning and do a remote deposit to the banks.

*Payroll deduct payments from employees

*Run Daily GL's/BAR Batches for Supervisor and document changes in excel

*Run Daily Flash Report for Administration

*All other routine office duties.

*Please see my job description for other duties.

Mercy Regional Health Center

REGISTRAR II Feb. 2012-12/12

Heart Institute-Cardiology

*Scheduling of Appointments

*Reminder Calls

*Answering off all incoming calls

*Retrieving voicemail’s hourly

*Pre Register/Register Patients

*Verified Patients had insurance.

*Distribution of all incoming mail

*Complete Daily Encounter forms for billing

*Reconcile all payments at the end of each day and send to finance.

*Scan/Assign all Medical Records we receive for our patients

*Entering of orders/scheduling for all testing on patients with scheduling.

Corrections Officer

Dickinson County Jail June 11-Oct 2011

Moved to Manhattan was out of the 30min time frame.

*Booked inmates in and out

*Looked over the inmates on video and during cell checks

*Assisted on visitation days

*Did Lunch and Dinner routine for inmates

*provided meds to the appropriate inmates

*Finger print, pictures, etc.

UNIT SECRETARY Dec. 2010 – Oct. 2011

Salina Regional Health Center Wound Care Clinic

Greeted patients, directed them to the appropriate treatment and/or waiting room.

Schedule initial visits and follow-up visits with doctors and case managers.

Filled all physician requests.

Billing for all treatments and supplies.

Fax or e-mail progress notes to the appropriate care facility.

Stock all treatment rooms.

File all records, charges, and photos.

Answer all incoming calls and direct them to the staff requested.

CLINICAL SECRETARY Aug. 2009 – May 2010

Stormont-Vail Health Care 5North Medical/Telemetry

Entry of all doctor/nurse orders.

Scheduled lab, diagnostic procedures, and follow-up appointments.

Ordered/Stocked all needed supplies.

Answered all incoming calls to the floor and directed them to the appropriate staff.

Assisted in all codes to assure the appropriate orders were ordered during these emergency conditions.

RECEPTIONIST Aug. 2000 – 2009

Lawrence Memorial Hospital Business Health Center

Greeted all patients that came to our clinic, answered multi-line telephone.

Scheduling Initial Visits, Independent Medical Exams, Re-checks, Physicals, PT, and the admitting of these

patients.

Helped with daily charges.

Faxed information to employers and work comp insurances after the patients were seen.

Mailed out physical and drug screen results to appropriate companies.

Data entry of all information from each visit.

All other routine office duties.

REFERENCES:

Drew Snitker 785-***-****

Danelle Steffey 785-***-****

Theresa Bowen 913-***-****

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