Tammy Cierniak, BSBA

**** **** **** ***** . ********, MD 21122 . 443-***-**** .

aco8of@r.postjobfree.com

> As a Human Resources professional with 18+ years of progressive work

experience, I have a proven track record of implementing both strategic

and tactical HR initiatives to align organizational business goals in

both a strategic and in a "roll up your sleeves" environment.

> In-depth knowledge of various facets of human resources, including

employee relations, training, conflict resolution, total rewards

programs, performance and development, change management, organization

development, employee benefits, talent acquisition, and human resource

information systems.

> Business advisor ensuring HR initiatives align, support, and drive

business objectives while maintaining fiscal responsibility. Unique

ability to create both a strategic vision for HR as well as the tactics

needed to deliver.

> Functioning with the highest degree of confidentiality, integrity,

respect, teamwork, and leadership to ensure the creditability of the HR

function within the organization.

> All of the above accomplished with a passion for the business, a

commitment to the employees, and a dedicated team with whom I work

collaboratively. All with the end goal of creating a transparent HR

function that attracts, retains, and develops the best and brightest

talent.

Profile of Qualifications

HR Strategies Human Resource Management Innovative Leadership

Employment and Labor Regulatory Compliance Benefits Administration and

Laws (ADA, EEO, FMLA, FLSO, Compensation

OSHA)

Employee Relations Policy Development and Training and Development

Implementation

Performance Management Payroll and HRIS Employee Coaching and

Implementation and Motivation

Administration

Conflict Resolution Recruiting (Exempt & Communication and

Non-Exempt) Organizational Skills

Morale and Team Building Staff Retention Recording Keeping

Employee Mediation Program and Project Project Management

Management

Educational qualifications

Master of Business Administration (In Progress, Projected 2015)

University of Maryland University College

Master of Science in Management - Human Resources (In Progress, Projected

2015)

University of Maryland University College

Bachelor of Science in Business Administration

University of Maryland University College

Professional Synopsis

Human Resources Specialist

ACCELOVANCE, INC, ROCKVILLE, MD 2014-Present

Accelovance is an award-winning, niche CRO focused primarily in oncology,

vaccines, and general medicine.

. Developed innovative full life-cycle recruiting strategies, tailoring

recruitment best practices an ensure optimization and efficiency for

acutely qualified candidates.

. Responsible for the administration of Accelovance Clinical staffing and

recruiting process to successfully provide high quality applicants.

. Ensuring that the Employee Requisitions Procedure is properly

administered and adhered to.

. Utilizing cost effective methods for external recruiting that may include

advertisements, job boards, and recruitment firms.

. Overseeing the Accelovance Job Posting and Employee Referral Programs.

. Driving bottom-line results by executing cost analysis of compensation

for exempt / non-exempt staff, along with participating in the

development, implementation, and maintenance of policies, short- / long-

term planning, and projects.

. Research, develop curriculum for, and conduct department training

concerning federal / state employment laws, payroll, FLSA / ADA policies,

and background check procedures, and coordinated FERPA education and

compliance.

. Resolving Employee Relations problems as they occur.

. Providing accurate and precise Organization Charts on a regular basis.

. Participating in the salary planning and performance management process.

. Providing support to the Vice President of Human Resources on projects

where needed.

Assistant Director

University of Maryland University College, Largo, MD 2010 - 2012

A member of the University System of Maryland, UMUC is regionally

accredited by the Middle States Commission on Higher Education, providing

credibility and recognition in the job market.

. Overall Human Resource responsibility for the University Student

Educational and Career Advisement Department.

. Strategically steered advisory teams in delivering excellence in student

interaction from initial contact to full student matriculation, including

developing, implementing, and managing recruitment process lifecycles

(e.g. sourcing, screening, interviewing), as well as coaching,

monitoring, and evaluating employee productivity and performance via key

channels.

. Drove bottom-line results by executing cost analysis of compensation for

exempt / non-exempt staff, along with participating in the development,

implementation, and maintenance of policies, short- / long-term planning,

and projects.

. Researched, developed curriculum for, and conducted department training

concerning federal / state employment laws, payroll, FLSA / ADA policies,

and background check procedures, and coordinated FERPA education and

compliance.

Supervisor

APL Federal Credit Union, Laurel, MD 2008 - 2010

APL Federal Credit Union is dedicated to providing its members quality

financial services with a competitive edge, while ensuring the safety and

stability of financial assets.

. Played a vital role in processing new hires, benefits, leaves,

terminations, and payroll paperwork for branch employees, including

assisting with developing policies and procedures manuals outlining

payroll, background checks, references, meals, breaks, vacation benefits,

company regulations, and performance expectations for all exempt / non-

exempt staff.

. Maximized branch performance by executing strategic sales and service

initiatives across a results-focused business team.

Human Resources Manager

Access Receivables Management, Towson, MD 2000 - 2007

Access Receivables is designated as a Certified Commercial Collection

Agency by the International Association of Commercial Collectors, Inc.

(IACC).

. Skillfully coordinated the recruitment of new employees, from

advertisement of position, telephone screening, interviewing, as well as

extensive background and reference check.

. Built and sustained productive operations by training, mentoring, and

managing newly hired collectors, including structuring and maintaining

skip tracing efforts; preparing collections statistics; and coordinating

and supervising workers engaged in collecting overdue payments for charge

accounts, credit card accounts, and loans to boost operations success.

. Cultivated the policies and procedures manual for the exempt/non-exempt

staff, as well as the executive management team.

Director of Human Resources

Creditrust Corporation, Baltimore, MD 1996 - 2000

Creditrust Corporation is an information-based purchaser, collector and

manager of defaulted consumer receivables, which are the unpaid debts of

individuals to credit grantors, including banks, finance companies, retail

merchants and other service providers.

. Expertly oversaw the submission of survey data, analysis of survey

results and benchmarking data, administered compensation, benefits, and

performance management systems and safety and recreation programs while

advising leaders on organizational policy matters (e.g. EEO, sexual

harassment, process improvements).

. Spearheaded company's 1st formal performance review process, with the

emphasis on achievement of individual performance and departmental goals.

. Developed HR strategies to resolve both short and long-term business

issues and provided HR services in Leadership Development, Diversity

Awareness/Training, Employee Engagement, Compensation,

Recruiting/Staffing, Performance Management and Workforce Planning.

. Established a formal compensation philosophy and platform including new

pay grade structures and redesigned long and short-term incentive plans.

. Contributed sharp analytical abilities toward evaluating statistical data

and reports to identify and determine causes of personnel problems and

develop recommendations for improvement of organization's personnel

policies and practices.

. Designed staff development and health and safety programs, along with

developing, administering, and evaluating applicant tests; identifying

staffing and recruiting needs; interviewing and selecting candidates; and

handling exit interviews.

. Processing of biweekly payroll through ADP for 800+ staff.

Professional Development

Senior Professional in Human Resources (SPHR) Certification (Projected

2015)

Certificate - Basics of Supervision

Certificate - FDCPA: Facts, Fiction & Reality

Professional Affiliations

Member, National Academic Advising Association

Member, Alpha Sigma Lambda National Honor Society

Member, Society for Human Resources Management (SHRM)

Member, Human Resource Management Club - University of Maryland University

College

Member, Phi Kappa Phi National Honor Society - Budget Advisory and Review

Committee

Volunteer, National Aquarium in Baltimore

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