Michael Burgoyne
Hilliard, Ohio 43026
aco7sq@r.postjobfree.com
STRATEGIC SKILLS
Supply Chain Professional Inventory Management
Process Optimization Strategic Planning & Leadership
Distribution & Warehouse
Recruiting/Interviewing
Management
Leadership Development WMS/KRONOS/MicroSoft Office
PROFILE
Results oriented and data driven supply chain professional with a solid track record of distribution
management in a large facility, and the implementation of major process initiatives. Proficient in
evaluating key information quickly and making timely, high quality decisions. Experienced great
success in reengineering business units to optimize performance, customer service, and return on
investment. Possesses dynamic leadership skills and over 25 years of experience.
PROFESSIONAL EXPERIENCE
Big Lots, Inc. Columbus, Ohio
Big Lots, Inc. is a Fortune 500 retail corporation headquartered in Columbus, Ohio, incorporated in the State
of Ohio. Big Lots has over 1,400 stores in 48 states. Its stores sell a wide variety of merchandise, including
packaged food and beverages, toys, furniture, clothing, housewares, and small electronics, much of which is
closed out or overstocked merchandise.
General Manager, Distribution & Transportation Services 2005 to 10/2014
Responsible for all distribution operations within a 3.66 million square foot facility, encompassing
108,000 pallet positions on a 260-acre campus and servicing approximately 350 stores throughout
the mid-west.
Responsible for physical inventories of 150 to 175 million dollars and exhibiting a ten-year average
accuracy of 99.76%.
Provided leadership and training for 4-Operations Managers, 30-Supervisors, and approximately
five hundred full-time associates in a two-shift operation.
Provided direction and oversight for the administration, maintenance and enhancement of the
Warehouse Management System.
Strategically analyzed and addressed processes and results to maximize efficiency.
Empowered team members through training and delegation.
Responsible for the negotiation and purchase of distribution daily use supplies.
Improved customer service levels and personally communicated with store management to analyze
and improve store delivery outcomes.
Partnered with all departments to create an informational flow and feedback to ensure correction
and accountability.
General Manager, Inbound Operations 1996 to 2005
Responsible for all Receiving, Stocking, Vendor Compliance, and operational Inventory Control.
Designed, documented and implemented a four-shift, seven-day inbound distribution schedule.
Active in the design and implementation of EXE 2.0 Warehouse Management System.
Worked with corporate engineers and 3rd party representatives to design and implement
engineered labor standards.
Inbound Operations Manager 1990 to 1996
Responsible for the efficient and accurate receipt of all inbound merchandise.
Implemented units per hour standards for the department resulting in a 15% decrease in costs per
unit.
Receiving Supervisor 1989 to 1990
Responsible for the accurate receipt of all inbound merchandise.
Operational and Management Training
WMS Inventory Control
WMS Distribution Center Receiving, Stocking, Distribution, Shipping, Inventory Control,
Allocation & Release
Union Avoidance
CPR and Defibrillation Training
Franklin Covey Time Management
Multicultural Training
Leadership Essentials
Employee Relations Training
Diversity Training
Problem Resolution/Coaching and Development
Delegation as a Management Strategy
Interpersonal Communications Skills
Supervisor Training
Writing Performance Appraisals
Anti-Harassment/Positive Employee Relations