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General Manager

Location:
Hilliard, OH
Posted:
April 16, 2015

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Original resume on Jobvertise

Resume:

Michael Burgoyne

**** ******* ***** *****

Hilliard, Ohio 43026

614-***-****

aco7sq@r.postjobfree.com

STRATEGIC SKILLS

Supply Chain Professional Inventory Management

Process Optimization Strategic Planning & Leadership

Distribution & Warehouse

Recruiting/Interviewing

Management

Leadership Development WMS/KRONOS/MicroSoft Office

PROFILE

Results oriented and data driven supply chain professional with a solid track record of distribution

management in a large facility, and the implementation of major process initiatives. Proficient in

evaluating key information quickly and making timely, high quality decisions. Experienced great

success in reengineering business units to optimize performance, customer service, and return on

investment. Possesses dynamic leadership skills and over 25 years of experience.

PROFESSIONAL EXPERIENCE

Big Lots, Inc. Columbus, Ohio

Big Lots, Inc. is a Fortune 500 retail corporation headquartered in Columbus, Ohio, incorporated in the State

of Ohio. Big Lots has over 1,400 stores in 48 states. Its stores sell a wide variety of merchandise, including

packaged food and beverages, toys, furniture, clothing, housewares, and small electronics, much of which is

closed out or overstocked merchandise.

General Manager, Distribution & Transportation Services 2005 to 10/2014

Responsible for all distribution operations within a 3.66 million square foot facility, encompassing

108,000 pallet positions on a 260-acre campus and servicing approximately 350 stores throughout

the mid-west.

Responsible for physical inventories of 150 to 175 million dollars and exhibiting a ten-year average

accuracy of 99.76%.

Provided leadership and training for 4-Operations Managers, 30-Supervisors, and approximately

five hundred full-time associates in a two-shift operation.

Provided direction and oversight for the administration, maintenance and enhancement of the

Warehouse Management System.

Strategically analyzed and addressed processes and results to maximize efficiency.

Empowered team members through training and delegation.

Responsible for the negotiation and purchase of distribution daily use supplies.

Improved customer service levels and personally communicated with store management to analyze

and improve store delivery outcomes.

Partnered with all departments to create an informational flow and feedback to ensure correction

and accountability.

General Manager, Inbound Operations 1996 to 2005

Responsible for all Receiving, Stocking, Vendor Compliance, and operational Inventory Control.

Designed, documented and implemented a four-shift, seven-day inbound distribution schedule.

Active in the design and implementation of EXE 2.0 Warehouse Management System.

Worked with corporate engineers and 3rd party representatives to design and implement

engineered labor standards.

Inbound Operations Manager 1990 to 1996

Responsible for the efficient and accurate receipt of all inbound merchandise.

Implemented units per hour standards for the department resulting in a 15% decrease in costs per

unit.

Receiving Supervisor 1989 to 1990

Responsible for the accurate receipt of all inbound merchandise.

Operational and Management Training

WMS Inventory Control

WMS Distribution Center Receiving, Stocking, Distribution, Shipping, Inventory Control,

Allocation & Release

Union Avoidance

CPR and Defibrillation Training

Franklin Covey Time Management

Multicultural Training

Leadership Essentials

Employee Relations Training

Diversity Training

Problem Resolution/Coaching and Development

Delegation as a Management Strategy

Interpersonal Communications Skills

Supervisor Training

Writing Performance Appraisals

Anti-Harassment/Positive Employee Relations



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