CHENG-CHUNG SHIH

**** ***** **., *** #*

Alhambra, CA 91801

cell: 626-***-****

E-mail: aco7rp@r.postjobfree.com

OBJECTIVE

To utilize my extensive knowledge and experience in IT to improve overall business & IT processes and reduce IT cost

in a challenging environment.

EXPERIENCE

GM, IT Solutions Design -- DAMCO Distribution Services Inc. (Mar 2011to Jan 2015)

GM, IT Applications Design & Architecture -- Maersk Distribution Services Inc. (Apr 2009 to Mar 2011)

Director, IT System Development – Maersk Distribution Services Inc. (May 2005 to Apr 2009)

GM, IT System Development -- Hudd Distribution Services Inc. (Sep. 2003 to May 2005)

Re-organize IT to leverage company’s five years strategic. Manage IT system development

group, which is responsible for all self-development applications and interfaces design and

development cycle. Key achievements:

• Budget IT design, development and work with business group to verified and prioritize projects.

• Re-organized IT and managing IT design, development and project manager teams.

• Design and development a coding structure to configure multiple code platforms (asp and asp.net) and multiple

report engines (Crystal 8 and Crystal 11) to allow application rapidly switching between platforms. The structure

is flexible to break huge application to migration application to newer platform by phrases.

• Introduced and designed an enterprise projects processes for IT department.

• Design a group of low cost automatic services to management several hundreds of processes to reduce IT overall

cost and pro-active alert all issues driven by IT processes.

• Initiate, develop and manage outsourcing projects (Asia) to start all in house developed application migrate to new

tech (.net)

• Centralized, standardize and objectify in-house applications design and coding to reduce all design and

development cycle and cost.

• Implement webEC and webFTS to .net platform (outsourced China).

• Review and help IT Operations renegotiate 3rd party service contracts, such as Manhattan, IBM WSS and IBM

DBA

• Design and manage development a full integrated SCM (deconsolidate) web solution (webEC/webFTS).

• Designed & developed summary

o In-house design & development

Design and development HP-NAS OCP to management Non-full container orders

consolidation.

HP new OCP projects at NAS to reduce shipping charge by consolidate non-full container orders from

manufactures instead of ship direct from manufacture.

Design and development RF functions for HP-Center Pool and THD X-dock.

This solution to bring both HP-Center Pool and THD X-Dock warehouse events record to database life

time.

Design and development Wal*Mart drayage management solution at NAM.

DDSI dashboard solution to managing Wal*mart drayage cross NAM .

Design and development HP Center Pool solution.

Reduce 14% cost of HP NAM transportation cost. And increase 60k profit per facility each month

(project will end of 5 facilities at Oct 2013).

Design and development Target x-dock solution at Canada

This solution help DDSI won Target Canada 100% X-dock business (Target signed contact to allow

DDSI build a own facility at Vancouver, CA to handle Target volume start peak season of 2013.

Design and development THD x-dock and drayage management solution at west coast

USA.

Development and design additional function for MACY’S auto billing, DIO, Microwave,

NIKE…

Projects results are reduce manual billing cost, and addition revenue from Macy’s other programs.

Design and development a web based (.net) finance invoicing solution (in house). The

solution interface with webEC/webFTS, MIPS and AccPac (a 3rd party finance and budget solution).

Reduce FIN annual operation cost (3 to 4 headcounts reduce) by avoid double entry all manual invoice

to both pricing and invoicing system.

Implement new triangulation functions for manage booking, equipment, dispatch, yard for

export business with webEC/webFTS.

Solution to help drayage team managing triangulation move in an efficient process. The solution reduce

one leg of drayage move by combined import/export drayage. It help company drop service rate to gain

some major export business (such as Rayonier up to 12,000 FTE per year)

Implement new billing functions to centralize billing process and interface between

webEC/webFTS and invoice and financial system.

Implement new functions into webFTS to serve new businesses:

Columbia Sportswear, Gaps, Canadian Tires and Mark Warehouse, Rayonier, Cracker Barrel,

Emerson Radio, International Paper, Sears, Staples, Payless, Hallmark, Reebok, LOWES, Target,

Liz Claiborne and Pacific Cycle.

Enhanced Federated Merchandise Group (Macy’s) vbFTS to serve volume increase

(double - Robinson May merge)

Migrated customers from legacy systems to webFTS.

Target, Shopko, Wolverine, CVS, Staples and Genesco.

Implement new WMS systems to integrate with webEC and generic webFTS.

Implement webFTS to serve Wal*Mart Canada operations

Migrated Wal*Mart (Chesapeake) X-dock operations to webFTS

This migration puts all Wal*Mart (USA) X-dock operation under one solution.

o 3rd Party Interface

Implement interfaces between webEC/webFTS and Manhattan (WMOS), UPS parcel

(WorldShip), FedEx parcel (NASCAR), WhereNet (YMS), Spective (Maersk Global SCM System),

MIPS (Maersk Global Invoicing System), Drayage Watch (Maersk Store Door Management System),

AccPac (financial AP/AR and budget systems) and FACT (Maersk SAP system)

Implement interface between MMG-WMS and CCS (Pyramid & W&H)

o Enhance 3rd party system

Developed a physical count report replace WMS reports limitation to service MACY’S

requirement.

Designed and developed import, allocation, SPA and shipping functions to replace

performance limitation of 3rd party WMS (EXCEED) to service KOHL’S.

RF and web-base physical and cycle count system to replace performance limitation 3 rd

Party WMS (EXCEED) to service FMG requirement.

Software Design and Development Manager -- Hudd Distribution Services Inc. (Mar. 2001 to Sep. 2003)

Manage IT design and development teams, responsible most of in-house systems and interfaces

design and development.

Key achievements:

• Standardize design and development code

• Designed and developed a full integrated SCM (deconsolidate) web solution (webEC/webFT)

• Designed and developed functions to enhance 3rd party WMS (EXCEES)

• Designed and developed summary

o In-house design & development

Migrated Wal*Mart (Sumner) drayage and X-dock operations to webFTS

Implement webFTS to serve SEARS drayage and X-dock operations

Designed and developed webFTS_Walmart, webFTS_SAMS and webFTS_POE to

serve Wal*Mart drayage and X-dock operations (South Gate)

Successful demonstration of the project also won Hudd the drayage & X-dock business from Sears.

Designed and developed webEC, a uniform system to serve all Hudd’s facilities drayage

in North America.

Under one solution, Hudd centralize IT support, harbor availability and inland management. It reduced

major operation and IT support cost.

Enhanced vbFTS for Fedeated Department Stores to handle multi-pre-pack business and

BonTon Division.

Lead Designer and Developer -- Hudd Distribution Services Inc. (Sep. 2000 to Mar. 2001)

• Lead designed a web solution (DYMS) for Wal*Mart (Savannah, Charleston & James City) drayage business.

o This project has saved over $1 million in annual operation cost for Wal*Mart from equipment demurrage

and detention charge. It in result also has reduced Hudd’s operational cost (CSR from 12 drop to 6). Upon

the success of this project, Wal*Mart has requested all their drayage business handled by Hudd to move to

(DYMS) before peek season of next year.

o Hudd make the IT direction from support and add new business from existing product to create a generic

product to handle all Hudd’s North America facilities equipment control (webEC). The successful

demonstration of this project also won Hudd the drayage business from Sony at LA.

Sr. Software Developer -- Hudd Distribution Services Inc. (Nov. 1999 to Sep. 2000)

• Re-designed and developed Federated Department Stores Import-Merge.

o This project improved performance (reduce 98% of process time) for Federated Department Stores from

original system. Also help Hudd won Federated East coast’s business till today.

• Re-developed Phillips Van Heusen import system.

Independent Consultant (May. 1998 to Dec. 2003)

• Managed SDLC, designed and developed a custom-made wholesale system for Cobra Caps (Dallas, TX).

o This solution has help Cobra Caps to managing their business performance and support their annual

growing from 600K to 20M.

• Developed a billing system for Hudd -- Federated Department Stores drayage business

System Analyst/Software Development Lead-- Hudd Distribution Services Inc. (May 1993 to Apr. 1998)

• Supervised, designed and developed EC system, a system to serve Hudd’s facilities drayage.

• Designed and developed summary

Wimdow solution: designed and developed Federated Department Stores solution.

DOS solutions: Famous Footwear, Venture, TJ Maxx, Payless, Mercantile, HILLS, CVS, Stride Ride,

Adidas…

o The TJ Maxx solution help Hudd won Home Good business, Payless solution turned Payless operation to

profitable.

System Analyst - Mohr’s International Enterprises Co. (Dec. 1990 to Jan. 1993)

• Managed SDLC, designed, developed and implemented a wholesale system. The system includes online sales,

multi-warehouse inventory control, accounting receivable and business analysis.

Programmer -- Megatek Computer Lab.(Jul. 1989 to Aug. 1990)

• Developed custom-made packages for small businesses. Projects included import/export, wholesale and jewelry

store.

Programmer -- Business Information Development & Management Corp. (Sep. 1987 to Jun. 1988)

• Designed and developed a Freight Forwarding System - a comprehensive, real-time interactive, online ocean bill

of lading and airway bill control system.

Contact Programmer – Goldman Sachs (May 1987 to July. 1987)

• Developed a stock broker training program which simulate stock broker and client phone interactive process.

Programmer -- United Technology of Norden System (Mar. 1986 to Jan. 1987 study program)

EDUCATION

MS Computer Science -- New York Institution of Technology (Feb 1985 to Jan 1987)

BS Mathematical Statistics -- Tamkang University, Taipei Taiwan R.O.C.

INFORMATION SYSTEM SKILLS AND KNOWLEDGE

General Managing life cycle project, analysis, design and programming large application

System PC Windows 7, XP, 2003, 2000, 98, 95 NT 4.0 Windows3.11

MS-DOS Lantastic Novell Netware

IBM S36 S38

VAX-11/780 UNIX VMS

HP1000 UNIX

Database MS-SQL 2008/2005/2000/7.0/6.5 MySQL DBASE III+, IV

Reports MS_SQL 2008/2005 Crystal Report XI /8.0/6.0 ActiveX Report

Languages .NET ASP Visual Basic 6.0/5.0 FOX PRO/FOX

Clipper 5.* (Summer 87) Blinker 3.*, 4.0 Quick BASIC 4.5 C

PASCAL FORTRAN ASSEMBLER RPG II

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