Micah Wilson
Rosharon, Tx 77583
My goal is to obtain a challenging position with a reputable organization that will allow me to apply
and expand my knowledge, skills, and interest
Profile
I am a motivated personable business professional with a college degree and a successful 7 year track record of
productivity. Talented for quickly mastering technology with diplomatic and tactful with professionals and non
professionals at all levels. I am accustomed to handling sensitive, confidential records also demonstrated history of
producing accurate timely reports. Being flexible and versatile, maintaining a sense of humor under pressure are just
a few of the skills I have incorporated with excellent team building skills.
Skills Summary
1. Front Office Operations 6. Computer Savvy TWIC Card
2. Report Preparation 7. Customer Service
3. Written Correspondence 8. Scheduling
4. General Office Skills 9. Marketing & Sales
5. Home Renovations 10. Insurance
Professional Experience
COMMUNICATION: REPORTS/PRESENTATION
1. Prepared complex reports for other managers to see day to day sales in store also comprised with sales
profits
2. Professional correspondence to customers and vendors.
3. Conduct small group sessions on up sale techniques.
4. Communicate sale question to customers and working personal.
5. Rapidly learned and master varied computer programs for store use.
CUSTOMER SERVICE/MARKETING
1. Oversee front office operations and provide impeccable customer service.
2. Develop and implement strategic marketing plan for business:
3. Build and place ads in assigned spots in store to promote optimal profits.
Employment History
Substitute Teacher – Present
US POSTAL Service 2011 to 2014
Service A rural route in the Conroe and North part of Houston area I am
responsible for mail sorting, delivery and customer service
Walgreens 2009 to 2011
Assistant Store Manager Houston, Texas Responsible for cashier functions
that included returns and money exchanges for customers while providing
exceptional customer service to shoppers. I also counted money collected at the end
of the night and made sure safe balanced out; also responsible for locking and
securing premises.
Professional Civil Process 2007 current P/T
Process Server/Private Investigator Houston, Texas
For the past three years as a process server I have delivered
countless documents to the door steps of residents and business signing returns and
legal documents also entails extreme accuracy on description of person being
served; always inconspicuous to ensure safe, prompt delivery of legal
documentation.
AT&T, 2006 2007
Sales Rep. Houston, Texas
Marketing internet, business & home phone, and cable services for AT&T: provided
customer service and problem resolution also traveled the greater Houston area
promoting products
TEXAS SOUTHERN UNIVERSITY – Houston, TX
Bachelor of Arts Communications 2007
BLINN JUNIOR COLLEGE – Brenham, TX
Basic Studies 2001