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Customer Service Sales

Location:
San Francisco, CA
Posted:
April 15, 2015

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Resume:

Micah Wilson

***** ***** ****** **

Rosharon, Tx 77583

832-***-****

My goal is to obtain a challenging position with a reputable organization that will allow me to apply

and expand my knowledge, skills, and interest

Profile

I am a motivated personable business professional with a college degree and a successful 7 year track record of

productivity. Talented for quickly mastering technology with diplomatic and tactful with professionals and non

professionals at all levels. I am accustomed to handling sensitive, confidential records also demonstrated history of

producing accurate timely reports. Being flexible and versatile, maintaining a sense of humor under pressure are just

a few of the skills I have incorporated with excellent team building skills.

Skills Summary

1. Front Office Operations 6. Computer Savvy TWIC Card

2. Report Preparation 7. Customer Service

3. Written Correspondence 8. Scheduling

4. General Office Skills 9. Marketing & Sales

5. Home Renovations 10. Insurance

Professional Experience

COMMUNICATION: REPORTS/PRESENTATION

1. Prepared complex reports for other managers to see day to day sales in store also comprised with sales

profits

2. Professional correspondence to customers and vendors.

3. Conduct small group sessions on up sale techniques.

4. Communicate sale question to customers and working personal.

5. Rapidly learned and master varied computer programs for store use.

CUSTOMER SERVICE/MARKETING

1. Oversee front office operations and provide impeccable customer service.

2. Develop and implement strategic marketing plan for business:

3. Build and place ads in assigned spots in store to promote optimal profits.

Employment History

Substitute Teacher – Present

US POSTAL Service 2011 to 2014

Service A rural route in the Conroe and North part of Houston area I am

responsible for mail sorting, delivery and customer service

Walgreens 2009 to 2011

Assistant Store Manager Houston, Texas Responsible for cashier functions

that included returns and money exchanges for customers while providing

exceptional customer service to shoppers. I also counted money collected at the end

of the night and made sure safe balanced out; also responsible for locking and

securing premises.

Professional Civil Process 2007 current P/T

Process Server/Private Investigator Houston, Texas

For the past three years as a process server I have delivered

countless documents to the door steps of residents and business signing returns and

legal documents also entails extreme accuracy on description of person being

served; always inconspicuous to ensure safe, prompt delivery of legal

documentation.

AT&T, 2006 2007

Sales Rep. Houston, Texas

Marketing internet, business & home phone, and cable services for AT&T: provided

customer service and problem resolution also traveled the greater Houston area

promoting products

TEXAS SOUTHERN UNIVERSITY – Houston, TX

Bachelor of Arts Communications 2007

BLINN JUNIOR COLLEGE – Brenham, TX

Basic Studies 2001



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