Kenneth Zamor

**** ******** ****

Bedford, MA ***30

781-***-****

aco7kc@r.postjobfree.com

As an experienced professional with experience in various fields, I am

confident that my exceptional qualifications match your organization's

requirements. My expertise lies in my ability to effectively interact with

associates and clients on all levels. In addition, I have experience in the

day to day operations of customer care and management in my previous roles.

I am looking to grow within your organization.

Skills

* Ability to meet and exceed sales goals

* Bilingual

* Problem-solving

* Managerial and supervisory experience

* Type 40 WMP

* Ability to build rapport with client and colleagues

* Proficient in MS Office Suite (Word, Excel, Outlook)

Professional Experiences

The Dough Connection Woburn, MA

Lead Driver

2010- 2015

* Transported dough and other products to and from warehouse to client

establishments

* Assisted in delegating delivery routes

* Assisted in resolving discrepancies

* Liaison between upper management and other company employees

Safelite Auto Glass Billerica, MA

Repair Technician

2009- 2010

* Repair auto glass and other Belron US products in store or on a mobile

basis

* Follows approved methods using the proper tools and techniques to

ensure efficient, timely, and quality repairs service for Belron US

customers

* Ensures that all equipment, materials, and areas of operation conform

to health and safety regulations and requirements

* Maintains working knowledge of MRM and utilizes MRM system to track

repairs and to communicate with dispatch, management, customers, or

other work related individuals

* Utilizes MRM functions to accurately quote prices for customers and

invoicing

* Maintains accurate and complete work records

* Ensures required paperwork is completed and turned in to the

appropriate person or location

* Maintains an acceptable driving record in accordance with company

policy

Lord & Taylor Burlington, MA

Loss Prevention Construction Supervisor/Store Investigator

2007- 2008

* Conduct surveillance to detect and apprehend shoplifters

* Conduct routine inspections of the facility to maintain physical

security and protection of assets

* Monitor closed circuit television systems

* Enforce company standards as they relate to security and safety

procedures

* Participate in the training of new hire associates in matters of loss

prevention

* Conduct daily, weekly and monthly store audits

* Conduct safety inspections and communicate hazards to key holder on

duty

* Ensure physical security by controlling access of associates and

visitors

* Assist loss prevention manager in the development and implementation

of various procedures in order to reduce store shortage

Boston Sports Club Waltham, MA

Membership Consultant/Manager on Duty

2005- 2007

* Closed membership sales by lead generation, prospecting, and follow-

through with potential and existing clients

* Met or surpassed company sales goals and objectives set by Sales

Management

* Supervised and trained front desk associates

* Responded to member complaints in a professional manner

Boston Outpatient Surgical Suites Waltham, MA

Instrument Technician

2005- 2006

* Decontaminated and sterilized surgical instruments.

* Assisted in turnover of operating rooms.

* Aid in patient recovery.

* Adhered to safety rules and regulations

National Security Protective Services Newton, MA

Shift Manager

2005- 2006

* Oversaw security personnel

* Trained and assisted employees with security operations

* Liaison to account manager

* Responded to emergencies in a timely manner

* Allocated shifts to suit guard and site obligations properly

* Maintained security and visitor logs

* Completed incident reports as needed

* Assisted site supervisor with daily activities

Education

Massachusetts Bay Community College Wellesley, MA

Major: Business Management

September 2005- TBD

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