Cassandra Speight

Newark, New Jersey *****

862-***-****

aco72r@r.postjobfree.com

SUMMARY

Seasoned billing associate and customer service

representative with data entry experience seeking a position where I can

utilize my skills. Background includes working

closely with senior and mid-level executives, resolving customer-related

issues. Possesses the ability to work

well under pressure and meet deadlines. Has a track record in meeting and

exceeding customer expectations and maintaining long-term customer relationships.

Exhibits excellent interpersonal skills, as well as being a proven

self-starter, outgoing team player, and troubleshooter.

SOFTWARE

Microsoft Office (Excel,

Word, PowerPoint, Outlook), Great Plains-accounting software, Harper

Schuman-accounting software, and Adobe-PDF Creator

EXPERIENCE

Laufer Group

International, LTD 2/2013 - 1/2015

Receptionist

Answered all incoming calls

Handled all incoming and outgoing mail Greeting visitors

Order office supplies

Processed invoices for billing/payment

Data Entry

RANSTAD CONSULTING* 8/2011 – 11/2012

* First Managed Care Option 6/2012 – 11/2012

Entry Level Admin Asst

Mail Sorting

Batching medical claims

Data Entry

Scanning

Clerical assistance as needed

* Wine of Japan 11/2011 – 6/2012

Sales Order Entry

Answer incoming calls within customer service department

Entry of orders for delivery

Follow up with customers regarding sales orders

Resolve customer related issues pertaining to their account

Administrative liaison for customer and sales rep

* Ryder Transportation 8/2011–11/2011

Customer Service Rep

Answer incoming calls within customer service department

Resolve transportation issues of incoming/outgoing drivers

Entry of road calls and vehicle maintenance

Liaison between customer and repair rep

Daybreak Express 10/ 2008–4/2011

Billing Clerk

Processed invoices for billing

Resolved all billing related issues and adjusted invoices accordingly

Work with VP of sales to ensure proper billing procedure

Clerical assistance as requested

Siemens Corporation 8/ 2007–9/2008

File Clerk

File Maintenance of Patent for new/existing inventions

Retrieved files for legal assistants, lawyers, and clerks

Hobart West Group 2/ 2006-4/2007

Billing Clerk

Billed clients for temporary services performed

Made billing adjustments accordingly

Conferred with employers regarding any assignment issues

Schenck, Price, Smith, & King, LLC 3/2005-9/2005

Associate Accounting Clerk

Entered all lawyers time and client information for various cases

Administrative liaison for lawyers and staff concerning client information

Processed billing information for client and vendor payment

Tetra Tech, ECI 10/1999-3/2005

Associate Accounting Clerk

Responsible for all billing and adjustments

Processed working hours for all company locations regarding assigned projects

Consulted with Project Managers to insure proper billing finalization

Saint Barnabas Medical Center 8/1993-10/1999

Medical Information Clerk

Entered patient information

Created an alpha/numeric filing system for patient information

Followed up with doctors to insure completion of charts after discharge

Checked transcriptions completed by doctors for proper dictation of patients history and/or operation performed

Education

Bachelor of

Science, BLOOMFIELD COLLEGE 5/2008

Major: Business

Administration/Management

Recognition: Dean’s List

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