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Customer Service Administrative Assistant

Location:
Georgia
Posted:
April 14, 2015

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Resume:

COURTNEY STOUT

*** ****** ** • Winder, GA • *****

Phone: 706-***-****

aco6u2@r.postjobfree.com

Summary of Qualifications :

* **** ** ******** ********** as a certified radiation therapist working in a team setting

2 years of experience in administering radiation therapy as a student

4 months experience as a student in Computed Tomography

9 years of customer service experience

Sound knowledge of human anatomy and radiation principles

Exceptional ability to understand ideas & spoken words

Excellent communication and interpersonal skills

Professional Experience:

Northeast Georgia Recycling, Martin, GA

Administrative Assistant

June 2012 – present

• Answer, screen, and transfer inbound calls

• General clerical duties including photocopying, fax, and mailing

• Maintain electronic and hard copy filing system

• Resolve administrative problems and inquiries

• Prepare and modify documents including correspondence, reports, drafts, memos, and emails

• Operate weigh scales

• Pay customers

Alpha Med Physicians Group, Tinley Park, IL

Part-Time Radiation Therapist

December 2011 – June 2012

• Operate the Elekta treatment machine to deliver the treatment accurately

• Use of IGRT to verify correct patient positioning and areas to be treated

• Schedule patients using Mosaiq

• Position and stabilize patients in preparation for treatment delivery

• Take portal films and CBCT to accurately position patient

• Monitor patients during treatment

• Answer any patient questions

Saint Margaret Health, Hammond, IN

PRN Radiation Therapist

June 2011 – June 2012

• Use of Picker PQ 5000 CT scanner to identify the areas to be treated

• Explain procedures to patients

• Position and stabilize patients in preparation for treatment delivery

• Monitor the patient closely during treatment

• Operate the Siemens Oncor and Primus treatment machines

• Operate Coherence computer verification system to deliver the treatment accurately

• Advise the patient about self-care procedures for radiation treatment side effects

• Schedule patients using Mosaiq

CVS Pharmacy, DeMotte, IN

Pharmacy Technician

September 2009 – October 2011

• Accurately and efficiently prepare prescription orders

• Verify prescription information and dosage

• Enter patient and order information into the pharmacy system

• Process and submit insurance claims

• Provide quality customer service to patients and other healthcare providers

• Stock prescriptions

Education :

• Indiana University - Graduated May 2011

• B.S. in Radiologic Technology

• 3.6 GPA

• Gwinnett Technical College – Currently enrolled until May 2015

• Certificate in Computer Tomography

• Clinical site at Barrow Regional Medical

• 4.0 GPA

• American Registry of Radiology Technology Certified, May 2011

• ASRT member, September 2012

• Georgia Society of Radiologic Technology member, March 2014

Volunteer Experience:

Habersham Medical Center

November 2013 – December 2013

Responsibilites: Volunteer in the Occupational Therapy Outpatient Rehab facility. Assist occupational therapist in caring

for patients, filing and chart work, stock supplies, supervise patients during daily activities.

References:

Aleta Rettker

Radiation Oncology Administrator

Alpha Med Physicians

708-***-****

Cindy Duran

Radiation Therapist Department Supervisor

St. Margaret Health

219-***-****

Cheryl Whitlock

Administrator

Northeast Georgia Recycling

706-***-****

Jason Tyner

Director of Radiology

Barrow Regional Medical Center

770-***-****



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