CASEY RASSAU

252-***-****

aco55g@r.postjobfree.com

E D U C AT I O N

University of North Carolina at Charlotte Charlotte, NC

Professional Science Master’s Degree in Health Informatics, December 2013

GPA 3.5

Concentration in Health Informatics Privacy and Security Specialist

Certification in Health Informatics

East Carolina University Greenville, NC

Bachelor of Science, Rehabilitation Services, May 2011

GPA 3.6

Course work concentrating on Social Work with Special Populations, Case Management, Vocational

Evaluation

EXPERIENCE

Blue Cross & Blue Shield of NC Chapel Hill, NC

Information Management and Analytic Services Intern May 2013-July 2013

Business Analyst Associate August 2013-Dec. 2013

Data Analyst Dec. 2013-Present

Member of the Healthcare Operational and Implementation Support Team; duties include designing Business

Intelligence models for ad hoc and statistical analysis, development and tracking of internal quality metrics, and

workflow/process mapping & efficiency improvement. Coordinate with the Health Effectiveness and Data

Information Set (HEDIS) Program Manager preparing systematic measurements for NCQA accreditation;

Responsible for Healthcare divisional operations report

Pitt County Memorial Hospital Greenville, NC

Rehabilitation Services Internship January -May 2011

Consisted of rotations in assigned disciplines including Acute Care, Spinal Cord Rehabilitation Unit, and

Behavioral Health Services Unit; Facilitated and executed strategies in adult group protocol; Contributed to

weekly Patient Care Conferences; Analyzed and interpreted patient information to develop individualized

treatment plan.

Surgi-Center of Greenville Greenville, NC

Health Information Technology Intern February-May 2010

Reviewed medical documentation and consulted with providers, managed chart completion, assembly and

analysis; worked collaboratively with patient account department to ensure accurate billing and resolve claim

denials and medical necessity issues.

Finelli’s Café Greenville, NC

Hostess, Server, Bartender, Manager Feb 2007-Jan 2012

Applied hospitality and culinary management skills through budgeting and cost controls, profit and growth

strategies, turnaround management, vendor and inventory management, and ensuring overall customer service.

SKILLS AND ACHIEVEMENTS

Chancellor’s List, Dean’s List, Honor Roll, East Carolina University & UNC Charlotte

First graduate of the PSM in Health Informatics at UNC Charlotte - December 2013

LEAN Six Sigma

Award winner of the Certificate of Innovation in BCBSNC COO Innovation Showcase 2014

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