[pic][pic][pic]Carmen Andarde

*** ***** **, ************, **

27284

Cell: 336-***-****

aco52r@r.postjobfree.com

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Professional Summary

Customer Service Representative with 3 years in customer service

environment. Personable and professional under pressure. Superior computer

skills and telephone etiquette. Skilled in training staff and establishing

rapport with clients, taking orders and resolving customer complaints.

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Skills

Creative problem solver Fluent in English and

Exceptional communication Spanish

skills Excellent multitasker

Quick learner Patient

Strong client relations Proactive

Proficient in cash Incredible computer skills

management

Credit card processing

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Work History

Cashier February 2014 to Current

Mrs. Winners - West Mountain ST NC 27284

. Greeted customers entering the store to ascertain what each customer

wanted or needed.

. Politely assisted customers in person and via telephone.

. Provided an elevated customer experience to generate a loyal

clientele.

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Cashier, Cook August 2010 to October 2011

Mc Donald's - Main ST Kernersville, NC 27284

. Greeted customers entering the store to ascertain what each customer

wanted or needed.

. Described product to customers and accurately explained details and

care of merchandise.

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Education

High School Diploma: East Forsyth High School 2009 Winston-

Salem, NC

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Accomplishments

o Stared part-time, moved up to 30 pulse hours a week in 9 weeks

o Awarded a pay raise in less than a year

References

Mrs. Lynn Parker

Manager

Mrs. Winners

336-***-****

Tom Barell

Assistance Manager

Mrs. Winners

336-***-****

Anna Wilson

Server

Mrs. Winners

336-***-****)

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