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Customer Service Project Manager

Location:
Grand Prairie, TX
Posted:
April 10, 2015

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Resume:

Princess Nahjid Hays

aco4ok@r.postjobfree.com

972-***-****

**** **** **

Grand Prairie, TX 75050

• University graduate with B.S. in Mathematics and experience as project manager, team

supervisor and gps analyst intern.

• Proven success in managing project scopes, scheduling and delivering, and organizing.

• Respected leader of creative teams. Conceptualize and orchestrate project managing

campaigns that effectively build brand imaging.

• Use technical and analytical aptitudes combined with problem-solving strengths to lead

projects to high-quality and on-time completion.

• Proficient in MS Project, MS Excel, and Oracle

WORK EXPERIENCE

Customer Service Representative

June 2013 – February 2015

Teleperformance Communications, Inc. Irving, Texas

Expert in the technical, conceptual and content development of sales-driving collateral. Proven ability to drive record-

high marketing campaign response rates and execute successful product launches. Excelled in role requiring the ability

to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

Demonstrated proficiencies in telephone and front-desk within a high-volume environment. Handled inbound and

outbound calls.

Operations Manager

June 2013 - June 2014

Veterans R Moving Us Dallas, Texas

Management/Clerical/Administrative

Respected leader of creative teams, multimedia division and corporate communications department. Conceptualize and

orchestrate marketing campaigns that effectively reinforce and build brand images. HR representative/ filed paper

work/ scheduled appointments,/responded to calls and emails/ administered compensation/ organized new hire.

Teacher Assistant

August 2008 - May 2013

Langston University Langston, Oklahoma

Education

Support students to develop and meet academic goals in the field of mathematics. Help prepare for daily assignments

and test. Apply new strategies, theories, and practices to help with problem solving.

EDUCATION

Bachelor's Degree, Mathematics, May 2013

Langston University Langston, Oklahoma

REFERENCES

Verna Owens

Owner/President, Veterans R Moving Us

214-***-****

Professional

Betsy Showalter

Associate Professor, Langston University

405-***-****

Professional



Contact this candidate