BARBARA J. DUMAS

**** *.*. ** **** Blvd N***

Portland, OR 97211

503-***-****

aco45s@r.postjobfree.com

Heald College – Medical Office Assistant

Portland Community College – Business Administration

Northwest Business College – Computer Program Certification

ODOM- Portland, Oregon 9/2008 - 1/2010

Administration Assistant – Receptionist, data entry balanced all money that was brought in the company, customer

service, and ordered office supplies, reconciled all drivers for their routes.

Sealy, Sterns & Foster –Portland, Oregon 10/2000 - 1/2002

Customer Service/Order Desk/Scheduler – Entered orders both faxed and phoned in. Worked on Warranty problems

and replacing beds where stpres had gone out of business. Scheduled production and truck delivery. Printing tickets

with UPC’s, Law Lables. Work with salesman, distributors and customers on specs and other problems. Performed

other projects assigned by supervisor. Receptionist.

Columbia Distributor – Portland, Oregon 12/1993 - 7/1999

Distributors/Route Reconcile Rep – Entered 2000+ invoices on a six screen computerized database and reconciled

amounts exceeding $250,000 daily. Received cash, checks and prepaid payments. Memorized codes exceeding 3000

and prepared pick lists and invoices. Scheduled orders pickups, deliveries and return of defective products. Operated a

variety of office equipment, typed, memo, letters and reports. Maintained close relationships with drivers, purchasing

agents, accounting, warehouse, trucking firms and customer service, receptionist front desk and dock sales from

customers walking in for orders,performed other duties as assigned by management.

Internal Revenue Service – Portland, Oregon 8/1993 - 12/1993

Call Center Representative

Miller Brands – Portland, Oregon 9/1991 - 7/1993

Data Entry Clerk – Entered delivery drivers’ route and collection data on a computerized system. Created and

maintained customer invoices, trained route drivers on balancing procedures, and prepared nightly reports.

Maintained close relationship with various departments, shipping/ receiving and accounting, performed other duties

as assigned by management.

Metra Steel – Portland, Oregon 3/1978 - 7/1991

Purchasing Lead Assistant – Providing quality customer service to internal and external customers on the telephone,

radio and in person. Assisted customers with order entry, order inquires, order specifications, unavailable product

information, quotes, pricing, shipping & receiving dates, and customer Complains. Entered purchase orders and

customer information on a computerized database. Supervised and trained a staff of 6+ employees. Completed and

logged internal paperwork, and developed and process microfilm. Maintained close working relationship with internal

and external customer including the following: local/national/and international vendors, transportation providers,

accounting & credit departments, and shipping & receiving. Assisted in other departments as needed.