MICHELLE E. EBOH
281-***-**** (Home) 832-***-**** (Cell)
Objective:
To secure a position in a progress in a progressive organization which will
enable me develop competitive and imperative professional skills.
Professional experience
West Houston medical - Houston, TX Certified Nurse aid - Med Surg
03/2011 - present
Assist the nurse in carrying out daily patient care such as taking vital
signs, assisting with bathing checking patient blood sugar, feeding, and
passing trays answer call light
Responsible for making beds and updating patient's information on the
system, train new techs on the floor.
Stewart lending - Houston, TX Customers service representative
04/2010 - 03/2011
Received over 150 to 200 inbound calls from consumers who requested loan
modifications, reviewed documents and made over 80 out bound calls to
answer customer's questions.
Litton Loan service - Houston's, TX Customer Service 06/2004 - 03/2010
Made out - bound calls and received in - bound calls regarding customers
questions and enquires
Educated customers on various types of loans
Set up payment plans and giving options such as Western Union and on -line
payments
ER Solutions - Houston, TX Customer Service (commercial account)
06/2004 - 03/2007
Worked on verizon yellow pages advertising
Contacting business on their past due cast accounts
Received payments by phone, respond to customer needs and enquires
Marina Health - Houston, TX Certified Nurse's aid 06/1998 -
06/2000
Assisted nurses in carrying out daily health care activities
Risk Management Alternative - Houston, TX collection Account Rep
05/1998 - 06/2006
Responsible for collecting account settlements worked on capital one credit
accounts worked on delinquent accounts and negotiated payments
Computer skills
Microsoft word, excel, outlook, internet explorer, radar/ LSam (collections
software)
Education & Training
University of Benn, Nigeria
Business Administrations/English
Certified nurse's Aid
Medical insurance Billing & coding
Licensed Life and Health insurance Agent
Proficient in ICD.9.CM and CPT