Alison Williams

Trenton, NJ

aco3fd@r.postjobfree.com - 609-***-****

WORK EXPERIENCE

Seasonal Quality Assurance Manager

Amazon Warehouse - Robbinsville, NJ - October 2014 to December 2014

Responsibilities

Lead team of 15 employees to ensure work quality and customer satisfaction

Took inventory/ reported damaged merchandise

When necessary, carried out incomplete tasks to accomplish set goals/ quota

Accomplishments

Exceeded management expectations while creating a friendly workplace environment.

Skills Used

Responsible Management

Open and Honest Communication

Self Motivation

Administrative Assistant (Temporary)

Educational Testing Services - Ewing, NJ - September 2014 to November 2014

Responsibilities

Organized files

Assisted customers via phone

Created cases using company software program

Upon request, provided case information to superiors in a timely fashion

Overnight Manager (Seasonal)

Walmart - Princeton, NJ - October 2013 to November 2013

Responsibilities

Set schedules for varying numbers of employees

Trained new employees

Assisted customers

Ensured store productivity by motivating employees to carry out set tasks

Case Manager

Mercer Street Friends - Trenton, NJ - April 2013 to September 2013

Responsibilities

Presented agency in best, most hospitable manner via phone and in person

Scheduled appointments for clients as needed

Organized donations for clients in response to specific requests

Information Technology Specialist (Internship)

Novo Nordisk - Princeton, NJ - June 2012 to August 2012

Responsibilities

Configured computers

Took inventory of clients, deliveries (incoming, outgoing), and equipment

Delivered necessary electronic devices and installed them if needed

Organized staff meetings every bi-weekly

Programmed key cards

Set up work for new hires establishing connectivity with internet and all programs

EDUCATION

High School Diploma

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