BRIAN NEEDLES

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SIOUX FALLS, SD 57104

605-***-****

aco39g@r.postjobfree.com

HENERYJOHN70.WIX.COM/BRIAN

PROFESSIONAL SUMMARY

I Am An Energetic Self-starter Who Is Creative And Can Work

Independently Or With A Team. I’m Enthusiastic When It Comes To Work

And Can Maintain A Positive Attitude Under Changing Work Circumstances. I

Have 33 Years Of Good Work Ethics And Customer Service That Make Long

term Relationships With Customers Possible.

PROFESSIONAL SKILLS

● TIME MANAGEMENT AND ORGANIZATIONAL SKILLS

● KNOWLEDGE IN COMPUTER USE

● STRONG COMMUNICATION AND LISTENING SKILLS

● STORE MAINTENANCE ABILITY

● DETAIL ORIENTED

● ENERGETIC AND GOAL ORIENTED ATTITUDE

● ADAPTIVE TEAM PLAYER

● EMPLOYEE TRAINING AND DEVELOPMENT SKILLS

● CREATIVE PROBLEM SOLVER

● RETAIL SALES

● CREATIVE IN CONFLICT RESOLUTION

● INVENTORY CONTROL FAMILIARITY

● MAINTAINED COMPANY AND EMPLOYEE RECORDS

● OPENING/CLOSING PROCEDURES

● TELEPHONE INQUIRES SKILLS

● ENSURED CUSTOMER SATISFACTION

PROFESSIONAL EXPERIENCE

MECHANIC, SELF EMPLOYED/VARIOUS COMPANIES

MILACA-GREATER MINNEAPOLIS, MN 07/1992 TO 08/2007

● ADVISED CUSTOMERS REGARDING VEHICLE ISSUES AND POTENTIAL REPAIR

● KNOWLEDGEABLE WITH A VARIETY OF POWER AND HAND TOOLS

● EXAMINED VEHICLES TO DETERMINE THE DAMAGE OR MALFUNCTIONS

● REPAIRED AND REPLACED SUSPENSION, STEERING, BRAKE, HEATING, COOLING, ELECTRICAL,

IGNITION, AND FUEL SYSTEM COMPONENTS

● WORKED ON A VARIETY OF VEHICLES INCLUDING CARS, TRUCKS, TRACTORS, FARM EQUIPMENT,

SMALL ENGINES, AND AIRCRAFT

● ORGANIZED WORK RECORDS AND FILED REPORTS

● WELDING

● CONTRIBUTED TO REPEAT AND REFERRAL BUSINESS BY USING STRONG CUSTOMER SERVICE AND

PROBLEM SOLVING SKILLS

EQUIPMENT OPERATOR, HARRIS HARDWOODS

FORESTON, MN 02/2004 TO 05/2004

● OPERATED INDUSTRIAL WOOD WORKING MACHINES

RANCHER/FARMER SELF EMPLOYED

MILACA-ECHO, MN 01/1998 TO 08/2004

● PERFORMED ALL ASPECTS OF RAISING AND BREEDING CATTLE

● OPERATED AND MAINTAINED TRACTORS, SKID STEERS, AND FARM EQUIPMENT

● ASSISTED VETERINARIANS IN EXAMINING ANIMALS

HEAVY LINE MECHANIC COURTNEY TRUCK SERVICE

EDEN PRAIRIE, MN 06/1991 TO 07/1992

● SPECIALIZED IN ENGINE REBUILDING, REPAIR, AND REPLACEMENT

● TRANSMISSION AND DIFFERENTIAL REPAIR AND REPLACEMENT

● GUIDED MECHANICS WITH DECISIONS CONCERNING REPAIR AND REPLACEMENT OF PARTS

● REPAIRED AND REPLACED BELTS, HOSES AND STEERING SYSTEMS

● REPAIRED AND REPLACED RADIATORS AND WATER PUMPS

● WELDING

ASSISTANT MANAGER, JIFFY LUBE

SIOUX FALLS, SD 04/1987 TO 07/1989

● COMPLETED OIL CHANGE SERVICES

● MAINTAINED UP TO DATE KNOWLEDGE OF STORE POLICIES REGARDING PAYMENTS, RETURNS AND

EXCHANGES, AND TRAINED STAFF ACCORDINGLY

● WORKED AS A TEAM MEMBER PERFORMING CASHIER DUTIES, PRODUCT ASSISTANCE AND CLEANING

● DEVELOPED HIGHLY EMPATHETIC CLIENT RELATIONSHIPS AND EARNED REPUTATION FOR

EXCEEDING SALES GOALS

PROFESSIONAL COURSES AND CERTIFICATIONS

FAA AIRFRAME AND POWERPLANT CERTIFICATION, LAKE AREA TECHNICAL INSTITUTE

WATERTOWN, SD 09/1989 TO 05/1991

● STUDENT AMBASSADOR

● 3.86 GPA

PROFESSIONAL SERVICES OFFERED

● I HAVE A COURTEOUS DEMEANOR AND I CAN RESOLVE CUSTOMER ISSUES AND MAINTAIN CUSTOMER SATISFACTION.

● GREET CUSTOMERS UPON ENTRANCE.

● ASSIST CUSTOMERS OVER THE PHONE REGARDING STORE OPERATIONS, PRODUCTS, PROMOTIONS AND ORDERS.

● A FRIENDLY SMILE.

● EXCEPTIONAL CUSTOMER SERVICE.

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