RESUME

Erica Neas

Email: aco32l@r.postjobfree.com

Home: 619-***-****

Cell: 619-***-****

SUMMARY OF QUALIFICATIONS

Over nine years of experience in customer service, including two years of patient care. Providing a track

record of prioritizing, self-motivation, recognizing needs, responsibility and dedication.

RELATED & PROFESSIONAL WORK EXPERIENCE

• 2005 - 2015 Coco’s Bakery & Restaurant Hostess/ Waitress San Diego, CA

Duties: Waiting/bussing tables, seating guests, assisting with to-go orders, cash handling, doing side-work

(cleaning, stocking, etc.)

•2015- 2015 (Three months (TEMP)) San Diego Brain Works Office Manager San Diego, CA

Duties: Answering phones, scheduling appointments, data entry, bookkeeping, scanning, EMR, insurance

verifications, billing, shipping/receiving, knowledge of practice fusion, knowledge of ICD-9 and CPT codes.

• 2012 – 2013 Da Vita Dialysis Certified Hemoglobin Technician San Diego, CA

Duties: Cannulating patients, removing patient’s needles, monitoring patient’s vital signs, equipment set-up

maintaining a clean facility, stocking facility with supplies, administrative work including: filing, answering

phones, updating patient records and computerized personal information in an office setting.

• 2011 - 2012 RAI Care Center / DSI Certified Hemoglobin Technician Chula Vista, CA

Duties: Cannulating patients, removing patient’s needles, monitoring patient’s vital signs, equipment set-up

maintaining a clean facility, stocking facility with supplies, administrative work including: filing, answering

phones, updating patient records and computerized personal information in an office setting.

EDUCATION

Azusa Pacific University Mission Valley, CA 2013-2014 Bachelor of Science

•

Organizational Leadership

Courses Taken for Bachelor of Science in Organizational Leadership

• Dynamics of Group Behavior • Managerial Communication

• Adult Development & Learning Assessment • Data Analysis & Presentation

• Organizational Analysis • Cultural Influences in the Workplace

• Research Methodology • A Christian Worldview & The Professions

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• Principles of Management & Supervision • Leadership & Change

• The Bible & Business Ethics • Integrating Managerial Principles with Practice

EDUCATION (continued)

Grossmont College El Cajon, CA 2007- 2012 Associate in Science

•

San Diego City College San Diego, CA 2007- 2008 General AA

•

Patrick Henry High School San Diego, CA 2004 - 2007 High School Diploma

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SPECIALIZED STUDY

Study Skills and Time Management 2012

Human Physiology 2012

Time Management 2012

Certified Hemoglobin Technician 2011

Medical Terminology 2011

Paramedical Microbiology 2011

Certified Nursing Assistant 2010

Home Health Aide 2010

Human Anatomy 2010

Healthcare Essentials 2009

Principles of Biology 2009

Public Speaking 2007

SKILLS

• Excellent customer service

• Good with people • Great communication

• Excellent time management • Extremely organized

• Enjoy being part of a team • Highly motivated

• Computer & technical literacy

• Including: Microsoft word, Excel and PowerPoint

• Some filing including patient record, updating personal information, and EMR experience

• Prior Admin. experience in patient scheduling

VOLUNTEER WORK

• ROP Teacher’s Assistant Patrick Henry High School San Diego, CA. 2006 - 2007

• Feeding the homeless First Lutheran Church (T.A.C.O) San Diego, CA. 2002 - 2003

REFERENCES

Gino Pasquerillo 619-***-****

Brian T. 619-***-****

Blanca Rodriguez 858-***-****

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