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Home Health Customer Service

Location:
Orlando, FL
Posted:
April 09, 2015

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Resume:

David Cybulski

**** ***** **** ****

Orlando, Florida 32814

773-***-**** aco30i@r.postjobfree.com

Professional Summary

** ***** + of business leadership experience with the Medicare, Medicaid and Managed Care

environment, various Medicare provider contracts, and experience with contract negotiations for

various types of service providers. Ability to develop and build strong professional client

relationships. Experienced sales, finances, strategic organizational planning and operational

performances of health care providers. History of developing and recruiting corporate teams to

maximize efficiency to assure the highest quality of the organizational services.

Expertise:

● Leads, operates, financial management of multiple health care sites and obtain profitable status

● Creates proficient management teams to increase corporate market share and corporate stability

● Corporate presenter to numerous physicians and professional associations

● Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving and

streamlining complex work processes

● Experienced recruiter skills with the ability to locate and lure top talent to join the organization, ability to

negotiate equitable compensation packages and the ability to screen potential candidates and differentiate

between those who are qualified and those that are not

● Create, establish and manage executive relationships with clients and executive personnel

● Create and finalize current existing opportunities and secure new business clientele

● Strong abilities to prepare and present executive business presentations

● Ability to comprehend clients concerns and detail responses to meet their needs

● Abilities to set and exceed corporate goals and objectives

Healthcare Recruiter

VirtuallyEmma Recruiters Sept 2014 – To Present

Joining Virtually Emma Recruiting as one of their Healthcare Recruiters was the perfect

opportunity for me to meet and exceed our healthcare clients requested needs. I have recruited

candidates for many different roles and have recruited physicians for hospital entities. I have well

over 20 years’ experience regarding hiring the right personnel for the right job.

I specialize in leadership placement and my professional healthcare experience strategically

poised me to seek professionals for new career opportunities and a chance to have them in the

job position that they so want and deserve.

I am seeking Healthcare professionals to fill positions such as, Orthopedic Surgeon, Physician

Assistants, Nurse Practitioners, Director of Physical Therapy and many, many more!

If candidates were considering a new venture in their career, or if they are a new graduate, they

should join my team in helping find find people their new career.

Regional Director of Operations

Home Health Care Division

Consultant/Analyst

Skilled Healthcare, LLC May, 2014 – July 2014

Foothills Ranch California

• Travel to and advise on Multi State and Multi Site Medicare Certified agencies current business

practices to improve efficiencies and overall operations

• Advise and establish agencies cost saving parameters and review Profit & Loss month to month and

year to date periods and improvement practices to operate within respective agency budget

• Establish Business Development/Liaisons marketing guidelines, goals and objectives to increase

census and improve overall customer service

• Advise on agencies survey Plan of Correction issues, concerns and the agency compliances

• Advise on staffing requirements, proper agency discipline utilization, help establish agency clinical

pathways for effective episodic services

• Advise on financial episodic periods, establish improved reimbursement possibilities to add to

agency bottom line

• Advise on Private Duty Non Medicare agencies on staffing, new and current census building,

customer service, recruitment and overall business developments

Executive Director Long Term Care

Centene Corporation Mar 2013 – Sept 2013

Sunshine Health, Orlando FL

• Create, develop and launch first LTC region to full active and effective status

• Interview and hire critical staffing positions for LTC region inception

• Develop project plans to implement LTC services and create processes to achieve corporate goals

• Oversee vendor fiduciary responsibilities of payroll and oversee and assure timely and accurate

receipt of audit reports and ensure effective communication with all joint partners

• Create and develop reports to monitor performance and processes related to LTC and communicate

such progress to management

• Serve as subject matter expert on company operations and establish best practices and create

standard operating procedures to assure no sanction actions possible by AHCA

COO/Executive Director of Operations

Legend Home Health, L.L.C., Chicago, IL Jul 2008 - Mar 2012

● Partner and Shareholder in Legend Home Health

● Started and created new Home Health Agency from inception

● Performed all staffing coordination

● Created and developed Polices and Procedures per Medicare and State guidelines

● Achieved State Licensing

● Achieved Federal Medicare Licensing approval for Home Health

● Achieved Accreditation from the Accreditation Commission for Health Care (ACHC)

● Created all marketing materials and distributed to newly established contacts

● Established and secured continuous referral base

● Controlled and prepared budgets, financial reporting, inventory costs, and cash management procedures

● Created and sustained successful billing procedures

COO/Executive Director of Operations

Superior Home Health, L.L.C., Chicago, IL Aug 2002 - Jun 2008

● Started and created new company LLC Corporation

● Created new Home Health Agency from inception

● Created and developed Policies and Procedures per Medicare and State guidelines

● Achieved State Licensing

● Achieved Federal Medicare approval for Home Health

● Achieved and retained active census of 250 - 350 after one year of operation

● Achieved gross revenues in excess of 4.8 million dollars by third year of operation

● Controlled and prepared budgets, financial reporting, inventory costs and cash management procedures

● Created and sustained successful billing procures

Vice President Sales & Marketing

Vital Home Health Care, Inc., Tinley Park, IL Oct 2000 - Apr 2002

● Assisted with the acting Administrator with development of a better Agency relationship with the

referring physicians and other health care providers in the

community through individual and personal contact

● Coordinated between Hospitals and Social Services personnel to establish effective and sustainable

working relationships and to better communications between them

● Achieved gross sales of over 1.2 million dollars after the very first year of my employment

CEO/Director of Operations

Tender Touch, Inc., Chicago, IL Feb 1996 - Jun 2000

Established and created from inception non-Medicare private care service

● Full Owner and Shareholder of Private Duty Company

● Established and created policies and procedures for State

● Set and maintained industry standards and set realistic and obtainable goals

● Met with family members, referral sources and potential client base to properly assess and advise on client

needs

● Created and distributed all marketing materials and brochures

● Created and maintained billing software system to accurately and properly bill clients

Seniors Home Health Care June 1995 – October 2000

Chicago, IL.

• Partner and Shareholder of Seniors Home Health Care

• Establish and create Medicare Home Health Care agency

• Achieved State and Federal licensing

• Recruit and staff for agency disciplines

• Create new Policies and Procedures

• Create and monitor new referral sources

Educational History

College for Respiratory Therapy Associates of Science Degree

Registered Respiratory Therapist RRT, CRT

College of St. Francis Bachelor of Science Degree Health Arts

Additional experience CEO/Owner

Profitable DME Corporation; Ambulance & Medical Transportation Company; Medical Billing Service

Started a School of Respiratory Therapy-Clinical Coordinator/Instructor



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