Manjula B Email:aco2bu@r.postjobfree.com Mobile: +91-879*******
Amalgamating professionalism and to be a legend with organizational objectives to excel in my
endeavors through continuous learning and would like to grow along with the organization 10 plus years of Admin
Assistant and Sales coordinator experience encompassing a wide range of skill set, roles and responsibility.
Professional Snapshot
Currently working as a Admin Assistant for Cox & Kinds Limited, Bangalore.
Good communication skills, interpersonal skills, self motivated, quick learner, team motivator/leader.
Skill Sets
TECHNICAL
Proficient in Windows office applications
Proficient in excel data maintenance and interpretation
Proficient in Internet usage and soft skill to reply the mail of customer/client in better way.
Tally ERP 9 version.
FUNCTIONAL
Work with team members on special projects as needed. Resolves complicated and sensitive question and problems.
Understanding product requirements by interacting with Client.
Performs administrative support functions and a wide variety of administrative duties including word processing and filing.
Assists in coordinating schedules and performing special tasks as needed.
CAREER SPAN
Company Name Duration
Dec 2013 Till Date
Cox & Kinds Limited Working as a
Admin Assistant
Classic Automotives Bangalore Pvt Nov 2011 Nov 2013
Ltd, Working as a Admin and HR
Coordinator
UL India Private Limited, Bangalore Aug 2008 Feb 2011
Worked as a Admin Specialist
Apr 2003 July 2008
Indiainfo.com Ltd, Bangalore
Working as Admin Assistant
Sun Micro Systems, BangaloreMay 2002 Mar 2003
Worked as a Customer Support
Executive
Cox & Kings Limited:
Provide administrative support to ensure that operations are maintained in an effective, up to date and accurate manner
Type correspondence, reports and other documents and Maintain office Files
Co ordinate with HR for scheduling the interview.
Open and distribute the mail.
Maintain confidential records and files.
Arranging transportation for employees.
Arranging stationary items mobile and network connections
Responsible person for Employee Attendance and registers
Coordination with vendor and taking care of whole admin activities.
Coordinating with housekeeping for office Maintenance.
Supervise customer services and respond to customer inquiries if there is any complication.
Classic Automotives Bangalore Private Limited:
Hotel bookings & Air ticketing for office employees..
Handling the petty cash
Responsible person for Employee Attendance and registers
Coordinating with housekeeping for office Maintenance.
Coordination with vendor and taking care of whole admin activities.
Implementing payroll process looking after areas of full and final settlement, P.F, and Leave encashment.Supervision of full and
final settlement.
Exit process for the company managing all kinds of exit interviews, analyzing interviews reports, reasons for attrition and
sharing the factual with the management on regular basis.
Generating monthly MIS related to HR & monthly manpower status and highlighted unusual trends and identifying deviations &
carrying updating of all personal files and entire data management.
Preparing the Sales Report of the Branches and update to the sales manager.
Preparing the daily and monthly Sales report of Call center Team.
Updating the stock information and stationery of all the four show rooms
Screening Resume that suits the Requirement.
Access the job portal like Naukari,Monster.
Conducting the interviews managing end to end process.
UL India Private Limited:
Scheduling Audit for India and AP(Audit planning, Audit scheduling, selection of audit team
Manage Schedule Co ordination, maintain calendar, meeting agendas, and travel itineraries.
Assists the organizational team with various projects or special tasks as needed.
Arranging the internal transportation for auditors.
Booking the flight tickets and arrange an accommodation to the Visitors.
Preparing the Sales Report and update to the sales manager.
Sending the sales quote and update to the Sales head.
Arranging sales meeting and coordination with the hotel for the booking.
Arranging of the stationary for the concerned Department.
Create reports and documents for various projects and coordinates questions regarding processes and procedures .
Follow up with clients for confirming the audit dates
Review of Reports and approve the audit team.
Certificate Generation of ISO 9001: 2008 and ISO 13485 and sent to client .
Maintaining Competency Record
Handling of certificate, Suspension and Withdrawal
Indiainfo.com:
Processing and Closing Bookings for E Commerce (Online Travel)
Hotel booking as the customer requirement.
Arranging group trip of the company and confirming the booking with the hotels.
Tying up with new hotels and properties and negotiation of the tariff.
Processing and Approving orders for E Commerce (Online Shopping)
Processing and equires of the E mail till the booking completed.
Contacting customers through E mail and Telephones
Answering to customers queries, processing of bookings through mails and telephones
Processing customers payments on Payment Gateway (Avenues India Pvt. Ltd.,)
Handling Promotions on Home Page and Promotional Page of Indiainfo.com Ltd.,
Handling Promotions on Travel channel including handling of database of profiles for channels
Vendor management Meeting vendors and tying up with the vendors for Travel and uploading the properties at travel portal.
Sun Micro Systems:
Received inquiries from customers from various sources (phone/ E mail) resolving individual problems
Handle assigned customer accounts to provide total customer relationship management.
Provide support for non technical customer request
Perform other duties like follow up for quotes, opening new projects, project completion,
Collect customer product information, identify the industry that will perform work, and communicates completion time
commitments.
Academic
B.Com Bachelor of Commerce from MBU.
Secretarial Practice Industrial Training Institute (ITI).
PERSONAL DOSSIER
: Bhadre Gowda. B
Father's Name
Date of Birth : 19th November 1979
Nationality : Indian
Languages Known : English, Hindi and Kannada
Marital Status : Married
Hobbies : Reading Books, Traveling, Shopping.
Address : #16, J Block Bangalore Dairy Colony,
D.R C Post, Hosur Road, Bangalore 560 029
Karnataka, India.
Date:
Place: MANJULA.B