Dina Heilman

**** ****** ***, *******, ** *****

757-***-****

aco0pk@r.postjobfree.com

Dedicated and focused professional who excels at prioritizing, completing multiple tasks

Objective

simultaneously and follow through to achieve project goals.

Excellent Organizational Skills

Skills

•

Telephone Answering

•

1. Strong Customer Relations

1. Word Processing and Typing

Skills

2. 10 Key Calculator

2. Computer Proficiency

3. Filing

3. Data Entry

H&R Block, Chesapeake, VA 1992 to 2001, 2006 to 2015

Experience

Managed and served as a mentor to office team members. Drafted meeting

agendas, supplied advance materials and executed follow up for team meetings.

Planned and prepared classrooms for instruction of basic and advanced tax

classes. Created weekly and monthly reports for the District Manager.

Scheduled associates responded and resolved any problems for associates and

clients. Prepared tax returns per the current tax law.

Indian River Psychological, Virginia Beach, VA 2008 to 2010

Managed a team of 15 Mental Health and Office Professionals. Acquired

insurance authorizations for procedures and test ordered by attending

physician. Insured proper coding and billing to insurance companies for

payment of services provided. Strictly followed Federal and State guidelines for

release of information. Successfully managed time and caseloads based on

counselors caseloads per week.

Innovative Management Alternatives 2005 to 2008

Thoroughly investigated all unpaid claims and minimized unpaid accounts.

Carefully reviewed medical records for accuracy and completion as required by

insurance companies. Assigned additional diagnosis codes based on clinical

finding in support of existing diagnosis. Strictly followed Federal and State

guidelines for release of information.

Coastal Counseling Center, Chesapeake, VA 2002 to 2005

Managed a team of 12 Mental Health and Office Professionals. Acquired

insurance authorizations for procedures and test ordered by attending

physician. Insured proper coding and billing to insurance companies for

payment of services provided. Strictly followed Federal and State guidelines for

release of information. Successfully managed time and caseloads based on

counselors caseloads per week.

Self Employed 1997 to 2002

Managed Escrow accounts for several clients. Balanced escrow accounts

monthly and reported to client. Other bookkeeping duties as required by

clients.

TCI Communications 1986 to 1997

Managed a staff of 40 personnel. Responsible for all aspects of bookkeeping

through Trial Balance, payroll, filed reports and taxes on a timely basis.

Created weekly monthly and annual reports for Officers of the company.

Education Trident Technical College, Charleston, SC

Associates of Science, Business/Accounting

H&R Block

Master Tax Advisor, Tax Preparation, Tax Law

John Ducom 757-***-****

References

Gary Camp 757-***-****

John Ward 757-***-****

Carolyn Leone 757-***-****

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