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Customer Service Medical Assistant

Location:
Indianapolis, IN
Posted:
February 11, 2015

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Resume:

Meredith L. Trappier

**** **** *****, ************, ** 46229

317-***-**** / 770-***-****

acn9u9@r.postjobfree.com

QUALIFICATION SUMMARY

To acquire a position with your company with a fast-paced environment,

demanding organizational and skills. Detailed oriented, resourceful in

completing tasks, and able to successfully multi-task.

EDUCATION

Sanford-Brown College

9/2009- 6/2010

Medical Assistant Certificate

Atlanta, Ga

EXPERIENCE

Medtech College

Faculty Support Specialist

Indianapolis, IN

06/2014-11/2014

. Assist faculty with classroom management as needed and as assigned

over the review period, including examination proctoring, course

work evaluation, and attendance tracking.

. Track nursing student attendance as assigned for every student on a

schedule as developed and assigned by the Program Director of

Nursing or Director of Education.

. Attend all student functions over the period review, unless

otherwise excused.

. Assist the Faculty Support Coordinator with faculty support

functions as assigned every quarter, including but not limited to

Gradekeeper/grade report tracking, coordinating advisory board

meetings, and taking minutes for staff/faculty meetings.

. Back up for Faculty Staff Coordinator

Community Westview Hospital

Indianapolis, IN

Patient Ambassador/Staff Liaison

10/2012-11/2013

. Coordinates staffing schedule for units. Calls staff to fill shifts

and maintains a minimum of overtime. Resolve issues by ensuring

that responsible parties are involved in the solution and to aide

the manager and administration team by coordinating staff schedules

and relieving them of clerical work.

. Collects information regarding patient care problems and the

satisfaction of patients with their hospital experience. Handles

patients problems and concerns by acting as a liaison between

patients and hospital administration and staff and making staff

aware of patients perception of problems.

Medtech College

Indianapolis, IN

Receptionist/Admin

07/2010-09/2012

. Answer phones in a professional manner and provide excellent

customer service to students, staff and faculty

. Assist students with clinical scheduling, immunization records and

NCLEX paper work for testing for State Board Exam

. Schedule appointments for staff and coordinate student enrollment

with admission rep and financial aid analyst

Peniel Womens Center

Atlanta, Ga

Medical Assistant

5/2008-6/2010

. Performed general office duties

. Documented patients medical history, vital statistics, test results

. Prepared and administered medication as directed by physician

. Collected blood and other laboratory specimens, and prepared for

testing

. Assisted physicians with in house office surgeries and examinations



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