Rudolph Jenkins

*** * ******, ***** *****, CA *1910-4505

619-***-**** (Cell/Voicemail)

acn96m@r.postjobfree.com

OBJECTIVE

Position as Printer/Equipment Technician

RELATIVE SKILLS

§ Provide customer service § Perform install/move/break/fix § Network printer to workstations

§ Maintain spare parts inventory § Maintain service records § Produce sales leads

§ Utilize MS Windows § Utilize MS Office Suite § Basic office procedures

EDUCATION AND CERTIFICATIONS

HP Partner Portal ON LINE 2006

HP LaserJet 4200 and 4300 Service Qualifications

IKON University Irvine, CA 2004

HP LaserJet 9000 MFP and 4100 MFP Service Qualifications

Imperial Beach Technology Academy Imperial Beach, CA 2002-2003

Electronic Maintenance CompTia A+ Computer Repair, Certificate of Completion

Cisco Certified Network Associate (CCNA) Networking Fundamentals, Certificate of Completion

RELEVANT EXPERIENCE

Docuflow Solutions, Inc. Escondido, CA 2010-2011

IKON Office Solutions, Inc. San Diego, CA 2004-2010

Copier Field Service Technician / Certified Customer Service Technician

Certified CANON Customer Service Technician.

Certified HP Printer Maintenance Technician.

Maintained and serviced 150+ copiers, printers and fax machines at various accounts throughout San Diego County.

OTHER RELATED EXPERIENCE

ManTech Systems Engineering Corporation San Diego, CA 2003

CoreLogic CREDCO Poway, CA 1999-2002

Cox Communications San Diego, CA 1997-1998

Elite Computers Chula Vista, CA 1996-1997

Grossmont Union High School District La Mesa, CA 1996

Software Solution Engineer / Senior Desktop Support Analyst / Desktop Support Technician/PC Bench Technician

Relocated 700+ and 1000+ users from their satellite offices to current central locations without an interruption in service.

Recognized by the Siebel 2000 Project Manager for expedient deployment of new laptops to sales staff.

United States Navy San Diego, CA 1977-1995

Aviation Electronics Technician

PERSONAL STRENGTHS

§ Professional § Reliable § Responsible

§ Flexible § Dedicated § Creative

§ Enjoys assisting customers § Works well with others § Works well under pressure

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