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Customer Service, Receptionist, Office clerk Food Manager

Location:
United States
Posted:
February 10, 2015

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Resume:

CAROL BYCHEK

***** ***** *****

Strongsville, OH 44136

440-***-****

acn89i@r.postjobfree.com

PROFESSIONAL SUMMARY

Driven, motivated, experienced food service professional with over 24 years of working

knowledge in planning and operating a large scale food service operation within the Department

of Corrections and 11 additional years working for a caterer. Knowledge of food sanitation,

principles and methods of maintaining such standards in an institutional kitchen. Years of office

work using a computer,Word, Windows, Excel, Email, Data entry, spread sheets, copier, fax

machine and adding machine.

PROFESSIONAL EXPERIENCE

Grafton Correctional Institution 440-***-****

2500 Avon Belden Road

Grafton, Ohio 44044

Correction Food Service Manager 1 1989-2013

T rained staff in sanitation compliance to City and State requirements, chemical safety and

use of MSDS information.

Managed the day to day duties in the absence of Manager II.

Supervised and trained staff and inmates in all aspects of food service, preparation,

portion control, sanitation, recipe use and conversion, personal hygiene, etc.

Prepared daily work schedules, used contracted staff to save on overtime cost.

Staff and inmates evaluations and discipline.

Responsible for compliance to all therapeutic menus, planned healthy menus as needed.

Worked with contractors and prepared bid submittal.

Knowledge of special diets.

Prepared inventory reports, ordered supplies and food, saved money through portion

control and making staff accountable for proper food portions and food waste.

Professionally trained in institutional security.

Interviewed new employees and conducted daily staff meetings.

Directed the daily activities of food production, handling food safely and maintaining

proper food temperatures to include HACCP.

Michauds Catering 440-***-****

16808 Pearl Road

Strongsville, Ohio 44136

Cook 1978-1989

`

Perpare, Cook and serve food banquet and family style.

Office work booking parties and showing party rooms.

Wash pots and pans, run dishwasher, mop floors.

Clean and set up party rooms.

CERTIFICATIONS

• ServSafe and Food Production

• Influencing and Negotiating

• Redirecting Employees to Improve Performance

• Create and Sustain a Service Culture

ADDITIONAL TRAINING

• Ethics

• Fire Safety and Extinguisher use

• Equal Employment Opportunity

• Domestic Violence in the work place

• Mental Health and Wellness

• Computer usage,Technology

• Unarmed Self Defense

• Customer Responsiveness

• Report Writing

• Work place Violence

• Victims Issues

• Energy Conservation

• Lock out tag out

• First aid

• Union issues

HIGHLIGHTS

• Proven leader

• Solid independent worker

• Stable work history

• Excellent communication skills

• Culinary knowledge

• Reliable, punctual and committed to customer service

• Cost reduction

• Skilled office experience

• Continue education in future

REFERENCES

Mary Lou Kiessling

Supervisor

440-***-****

Dawn Kissel

Controller

330-***-****

Randy Dickerson

Maintanance

440-***-****



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