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Technical Writer

Location:
Scottsdale, AZ
Posted:
February 10, 2015

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Resume:

KAREN T. ANDERSON

***** * ***** *****

Scottsdale, Arizona 85259

acn86u@r.postjobfree.com

480-***-****

SUMMARY OF QUALIFICATIONS

Bachelor of Arts degree in journalism, with an emphasis in magazines. Printing/graphic arts expertise. Proficient with

graphic art software, including Microsoft Office (advanced proficiency in Word) and SharePoint; Adobe Acrobat Pro;

and Adobe Creative Suite (InDesign, Photoshop, Illustrator). Proficient with computers and Internet, Mac and

Windows platforms.

WORK EXPERIENCE

Dec 2013 – present

Engineer Support Specialist II/Technical Writer. Honeywell Aerospace, Phoenix, Arizona. In the Documentation

and Data Management Department (DDM), I provide templates, guidance, and best practices for critical engineering

documentation and final release of the same, and collaborate with senior writers and customers to provide quality

initial drafts and final contract-compliant documents. Specific responsibilities include supporting engineering in

writing/generation of drafts, and review of engineering documents and diagrams such as acceptance test plans,

procedures, and reports. Responsible for submitting and releasing engineering documents into the electronic document

management system, and coordinating with outside suppliers to submit customer deliverables. Six Sigma Green Belt

Certification awarded May 2014.

Jul 2009 – Nov 2013

Document Manager/Technical Editor. Environmental Planning Group (EPG), LLC, Phoenix, Arizona. Responsible

for quality and cost control of documentation processes and production. Supervised a graphic designer and a technical

editor. Responsible for managing (i.e., technical editing/rewriting, layout, and production) the preparation of

environmental reports (e.g., environmental impact statements, environmental assessments), proposals, letters, and

marketing materials. Wrote and produced the EPG Style Guide, EPG Formatting Guide, and EPG Editor’s Guide for

employee training and use. Implemented the use of advanced features of Microsoft Word to streamline and automate

document production, and conducted training sessions. Created templates using dynamic functions of MS Word to

automatically insert indices, table of contents, lists of tables and figures, captions and cross-references, citations, and

bibliographies. Editing responsibilities included technical reviews of documents and maps for consistency and

adherence to usage conventions; rewriting to improve readability; correcting spelling, grammar, and punctuation; and

verifying accuracy of data and literature cited.

Jul 2008 – Nov 2009 and Sep 2012 – Apr 2013

Graphic Arts Specialist. General Dynamics C4 Systems Proposal Development Center (contracted by Comforce

Technical Services), Scottsdale, Arizona. Interpreted engineering data to create and edit technical art. Used Microsoft

Word expertise to create and apply style sheets, headers and footers, section breaks, bullets and numbering, columns

and tabs. Elements included complex tables, page layout, text formatting, art integration, and comparing documents.

Used basic grammar, proofreading, and spelling skills.

Sep 2005 – Dec 2007

Office Manager/Graphic Artist. World Competition Consultants, Maryville, Tennessee. Provided administrative,

graphic, and editorial support to the CEO of a small consulting company specializing in lean manufacturing.

Contributed to overall strategic planning and implementation of company policies and marketing. Edited two business

manuscripts and arranged for their publication. Created brochures and databases, controlled supplies, purchased new

equipment, and reduced expenses by streamlining processes.

Oct 1999 – Nov 2001

Electronic Prepress and Graphic Design. Lynden Tribune, Lynden, Washington. Designed and produced ads for

weekly newspaper production. Designed and produced commercial printing projects including books, posters,

brochures, flyers, direct mail and response devices. Involved in the electronic pagination of the newspaper. Proficient

use of Scenicsoft Trapwise and PressWise imposition software.

Jan 1998 – May 1999

Graphic Artist. Eastside Journal/Northwest Media, Bellevue, Washington. Designed and edited ads for daily

newspaper production using desktop-publishing applications. Responsibilities included scanning and color-adjusting

art and photographs with Photoshop, troubleshooting ads from outside sources, downloading images, troubleshooting

hardware and software, and ads for output to imagesetters. Cross-trained in the Ad Services Dept. as a liaison between

customers or ad representatives and production staff.

Oct 1993 – May 1994

Project Manager.: Hacker Group, Ltd., Bellevue, Washington. Managing error-free production of direct-response

marketing was my primary task. Responsible for every job from start to finish, ensuring that the mail was produced

correctly, establishing and trafficking schedules, and producing jobs on time and within budget.

Jan 1992 – Oct 1993

Publishing Supervisor and Production/Sales Support Supervisor. United Advertising Publications (For Rent

Magazine), Bothell, Washington. As publishing supervisor, supervised electronic prepress department and maintained

workflow among six team members. Wrote procedural documents for electronic prepress and camera-ready art. Wrote

and produced a biweekly total quality management (TQM) newsletter reporting on the progress of our quality

program. As production/sales support supervisor, supervised five proofreaders and served as customer support

supervisor for account executives in 23 regional offices. As camera-ready coordinator, I saved the company time and

money by converting over 50 percent of the camera-ready ads to electronic publishing in less than 4 months.

EDUCATION

California State University, Long Beach. Bachelor of Arts degree in journalism with a magazine emphasis. Special

concentration in creative writing. Dean’s List.

CONFERENCES/MEMBERSHIPS

Microsoft Excel Basic and Advanced Classes, (Nov 9 & 10, 2005)

Supervision in the 90s, Edmonds Community College (Jun 1993)

UAP Management Training (1992–1993)

Total Quality Management Council Member (1993)

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