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Customer Service High School

Location:
Montgomery Village, MD, 20886
Salary:
11
Posted:
February 10, 2015

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Resume:

Resume

Rajeshwari Geeta Chand

Gaithersburg, MD *0886

Phone: 240-***-**** (M)

Email:acn825@r.postjobfree.com

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Personal Profile :

I am a committed hardworking person and am flexible in my approach. I am an

effective team player but can also work independently if so required. I can

contribute significantly in a dynamic business environment. As well as

having an eye for details, and have a good sense of humor, and I am self

motivated and have a positive response to pressure. I have excellent

computer skills and great ability to learn new systems.

- Planning, coordinating, and organizing multiple assignments, tasks,

projects, and meetings for management team.

-Provide a warm and welcoming reception to clients while maintaining a high

level of professionalism

- Receive incoming calls on a switchboard and direct accordingly

-Customer service and retail

- Office supply ordering

- Meeting coordination and preparation

- Process and sort all incoming and outgoing mail and packages

- Basic administrative support for executive team

- Transfer calls, page employees when their guest(s) arrive, etc.

- Maintaining workflow in front office with duties as assigned.

- Certified Notary Public in the State of Maryland.

Language Skills:

I am a fluent multi lingual spoken and written individual, in English,

Hindi, Urdu, Punjabi and Burmese.

Computer Skills:

Information Technology, MS- Word, excel, access, power point, tally 5.4,

java,

VB, Java One year Certificate Course form NIIT India.

WORK EXPERIENCE IN USA:

Law Firm:

As a Legal Assistant: Feb. 2010 to December 2014

Reason for left (The Law Firm business is closed)

Job Duties:

. Handling phone calls, greetings customers, Take care of office

Administration, collecting checks, making deposit slips, handling

cash, Handling immigration Cases & family based- H-1B, I-485, I-130,

PERM, make Advertisement, SWA Job Order, PWR, filing LCA, TN Visa,

Family based Petition, Consular processing with the National Visa

Center (NVC) etc.

Title Company: As a Loan Processors 3yrs Experience, Experience in TSS,

making Binder, Order Payoff, Front desk receptionist greetings guests,

either over the phone or in person, making Loan Policy, Intake sheet, for

daily basis UPS, FedEx, USPS etc. (July2007 to Jan. 2010).

March 2007 to April 2007

Captron: as a computer operator, handling telephone calls, greeting

customers, maintenance files and record for 6 months experience

Net flex: CD checking for 3 months experience

Big Lots: Montgomery Village, One month Experience

Customer Service Experience and cashier

Work Experience India:

CMC COMPUTER INSTITUTE:

(Janakpuri) (India)

September 2000 - July 2003

Working as an assistant manager in CMC Computer Institute, handling the

Administrative Department, handling cash and making monthly reports to

(students) on excel sheet, liaising and sending reports to head office.

Teaching Microsoft Word, Tally 4.5

Counseling students

NCCB PVT LTD /GE COUNTRY WIDE (PL)/ AMERICAN EXPRESS (PL) Bank Verification

Department

(Janakpuri, India)

August 2003 - November 2006

Duties including supervising, (Bank Teller Bank of America, India,

Gurgaon), Cashier, Handling Phone calls, Greetings customers

Customer care / customer data, customer service, managing customer data,

handling phone and Teller experience.

Educational Qualifications: (India)

High school from Calcutta, India (10th Grade)

11th (Grade) form India

Summermal Jain Public School

12th (GRADE)

Summermal Jain public school

Bachelor's Degree in Business and Accounting (3Yrs)

Delhi University (India)

Certificate: Computer Application NIIT

Status: U.S. Citizen

Salary Negotiable



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