Attained ** years of rich experience in the area of Recruitment / HR &

Account Management. Always has will do approach.

Summary:

1. Maintec Technologies - Since May 2013 till date - Sr. Business Manager

- Staffing. Headquartered in Raleigh, US with offices in India. Global

Delivery Centre in Bangalore & Noida India. Maintec focusing on staff

augmentation, HTD( Hire Train & Deploy model) and data Centre

Management activities in India & US. Having 700+ employees deputed

across locations and clients.

2. ACS Limited - since June 2006 till 30th April 2013 - Regional Manager

-South (Resourcing). ACS is 30 yrs old organization having its

presence in India, US, to provide staff augmentation & IT

Infrastructure Services. Handled responsibilities of Regional Branch

Head.

3. The Human Dimension - since June 1999 till June 2006 - Chief

Consultant - The Human Dimension was part of Sham Group of companies

based out of Delhi, which has diversified interest in the areas of

Human Resource, Handicraft exports, financing, Hospitality, and

Interior.

4. Unitell India - Since April 1994 - May 1999- Consultant. Delhi based

HR Consulting organization, focusing on staff augmentation and HR

consultancy.

Role & Responsibilities Across orgnisations:

Having focused on staffing life cycle- Mining & Mapping accounts,

requirement gathering, delivery & operation till invoices are raised and

follow up on payment.

Account Management:

> Develop close business relationships and generate more business from

existing clients by ensuring high quality service.

> Acting as SPOC (Single Point of contact) for various clients like -

IBM, Tech Mahindra, Wipro, HCL, Capgemini, Qwest (centuryLink),

Cambridge Solution(Xchanging), Iflex (OFSS), geometrics, Polaris,

Siemens Information System, Ness Technologies (USA), etc.

> Interacting with various client representatives and maintained close

relationship to have inflow of requirements.

> Regular interaction with project team on demand forecasting for each

quarter and fulfillment methodology.

> Understanding Business verticals of clients & Attending follow-up

meetings with project Managers.

> Ensure closure of positions within target hire date through rigorous

follow-ups and coordination with the client.

> Client wise closely monitoring revenue and achieving target.

> Part of various business networks - NHRD, CII, NASCOM etc. to get new

business.

Delivery & Operations:

> Understand the requirements based on client assignment/ projects

briefings and handover to recruitment team for fulfillment.

> Focusing & monitoring Requirements in flow and profile out flow.

> Requirement allocation among the team maintaining TAT on the same.

> Monitoring daily selection & submission ratio and guiding team to

adopt new methods of recruitments.

> Regular meetings with recruiters on their monthly Targets.

> Tap various recruitment sources like databases, job sites,

advertisements in national dailies etc. for candidate profiles, head

hunt, network etc e.g - Naukri, Monster, Times Jobs etc.

> Retain daily tracker of submissions on each requirements by recruiter.

> Skills focused on - Testing - Performance & QTP, Manual, Selenium,

Telecom testing, Mobile testing. Mobile Application - IOS application

development, web Technologies, Oracle application, Infrastructure

Management Services (IMS), various flavors of SAP, Peoplesoft,

Informatica, ETL, AS400, Mainframes, DBAs, Quality, Marketing,

Networking etc. etc.

> Giving weightage to Volume hiring for faster selections - walk-in

Drives across locations & clients e.g - IBM, Capgemini, Wipro, HCL &

TechM.

> Interacting with candidates at final stage to minimize NO shows.

> Keeping a track on PO generation till PO released and later

coordinating with finance team to generate invoices,

> Closely monitoring revenue and selections.

> Introduced Virtual Bench data across teams on floor and making use of

the same to explore possibilities with clients as per their skill

demand.

> Managing the employees' deputation across the clients. Maintaining

Bench report & sharing the same with clients for deployment.

> HTD( Hire Train & deploy):

o Initiated HTD with Oracle (OFSS) & HCL. Successfully completed

& on-boarded candidates having trained in Java with Oracle ADF

with OFSS.

. With HCL started Help Desk & Service desk.

. With IBM - Testing - Fresh Graduates.

Human Resource:

> Handling responsibilities related to HR, staffing, and resource

Management etc.

> Helped HR department in internal recruitments.

> Hands on experience in full life cycle of staffing - understanding

Resource Request till selection and joining, salary negotiation etc.

> Working as SPOC (Single Point of contact) for various clients like -

IBM, Tech Mahindra, Cambridge Solution, Iflex, geometrics, Polaris,

Siemens Information System, Ness Technologies (USA), Qwest, etc.

> Salary fitment & salary Negotiation with selected candidates.

> Induction Training to new joinees in the organization on Aims &

objectives, procedures and policies.

> Providing inputs to HR department in formulating and implementing an

effective recruitment strategy for the group.

> Looking after employee's relation. Understanding their concerns and

providing amicable solutions to them.

> Planning and implementing various talent acquisition methods in the

organisation for internal as well as external employees.

> Helping HR department in formalization of various policies -

Performance appraisals, Leave policy, and Exit policy, Incentive

schemes for recruiters.

> Bench-marking HR policies with competitors.

> Conduct background verification on behalf of clients of selected

candidates.

>

Business Development:

> Apart from Recruitment process & HR, I also handled New Business

Development.

> Develop new businesses by conducting research on the local market to

identify potential business opportunities and establish contact with

them.

> Constant planning towards identifying prospective clients, pitching

for empanelment, negotiations on professional terms and finally

closing the call by getting SOW signed.

> Handling smooth & efficient coordination of existing key accounts of

the company by ensuring quality of service and their feedback.

> Making Business proposals & Presentations for clients. Preparing

recruitment budget and bidding.

> Making Business reports and sending to HO.

> Keeping posted existing clients about new ventures.

Branch Functions:

> Internal recruitment like - IT Recruiters, Account Managers/executives

etc.

> Handling day to day administrative functions.

> Maintained day today business expenses and updating on the same to

head office.

> Sending monthly report to HO of all recruitment inflow and

fulfillment.

Special Highlights:

> Helped Singapore based client to develop their HR policies like -

Appraisal, Compensation, Recruitment, Promotion, Incentive, and other

Benefits.

> Training Need analysis.

> Employee satisfaction survey.

> Compensation benchmarking.

> Monitored short project of setting up server room with IT Infrastructure

team for Nortel at Bangalore

> Part of various Technology groups on Facebook, Google+ & Whatsapp.

.

Education:

Masters of Arts (Social Work) with specialization in Workers and their

Organisation from Delhi School of Social work, University of Delhi 1993

Bachelors of Arts (Political Science) from Kamala Nehru College University

Delhi 1991

Computer:

Most comfortable with Microsoft Office packages, including MS PowerPoint,

Excel and Email, Internet, social network sites.

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