OBJECTIVE

[An entry-level Human Resource Management, Management, or a Marketing

position with a medium-sized business.]

Qualifications Summary

Administrative specialist educated in the field of business administration

equipped with the knowledge necessary to run a successful business. I am

Experienced in management and able to efficiently perform operations

necessary to complete daily, weekly, monthly and annual goals. Able manage

time effectively and efficiently and coordinate across teams to complete

multiple tasks.

Capabilities include:

. Customer Service and Relations Coaching On-Boarding

. Typing speed 52 WPM Filing and Data Archiving Employee

Relations

. Computer Operations Office Equipment Operation Problem

Solving

. XL Data Analyst Written Reports Excel

Experience Highlights

Documentation - Kumabe (Horizon Lines)

December 2014 - January 2015

. Ensure filing of accurate documentation for all exported and imported

goods.

. Organization of files containing information on incoming and outgoing

goods.

. Assisting in the recording, ordering and proofing of delivery orders

and customer records.

. Data entry and retrieval.

Documentation/Inventory Specialist - Express Employment Professionals

(Toshiba Business Solutions)

July 2014- August 2014

. Accountability of copier equipment and product ordering.

. Track movement of supplies and outgoing equipment through use of

Oracle.

. Equipment and supply ordering.

. Assisting in the recording, ordering and proofing of inventory orders

and records.

Assistant Manager - Rent-A-Center, Everett,WA

December 2013 - June 2014

. Performance in sales strategy to create and retain customers.

Surveying -educating themselves more about their customers' businesses

and

regularly assessing these businesses and their customers to achieve a

position

of knowledgeable authority.

Mapmaking -outlining both an account strategy and a solutions strategy

(for

the customer). This means laying out a plan, discussing it with a customer,

and

revising it as changes require.

Guiding -bringing incremental value to the customer by identifying

problems

and opportunities, offering alternative options and solutions, and

providing

solution with tangible value.

Fire starting -engaging customers and driving them to commit to a

solution.

. Duties of creating marketing concepts, problem resolution, resolving

administrative issues, developing proposals, regulating customer files and

other clerical duties to the extent of updating and purging of inactive

files.

. Solicit and implement promotional materials through telemarketing and in-

store solicitation.

. Competency in planning, organizing and presenting material to customers

while utilizing personal computer-based systems and industry-standard

software applications.

. Knowledge in the relationship between company growth and providing

customer service.

. Strong written and oral communicative skills with employees to further

development of store goals. This involved coaching, training, development,

setting goals for employees that were difficult, but yet achievable and

enforcement of company policies.

. Maintain a "motivated and highly energetic, display of a willingness to

foster and develop customer relationship".

. Appearance to customers home to provide support and or collection of

transactions or merchandise.

Recreational Aid-Family & Military Welfare Recreation Schofield Barracks,

HI

07/2013 - 10/2013

Duties required consisted of issuing equipment for events and recreation,

maintained bowling equipment and machinery, and host special events while

providing customer service to patrons for the best experience possible.

Primary responsibilities consisted of, but not limited to, answering phone

calls, filing daily activity reports on profitability, weekly and quarterly

reports, cash accountability and deposits, incident reports, facility

maintenance that included clerical and janitorial functions, and opening

and closing of the facility.

Credit Card Sales/Retail Associate - Bass Pro Shops Savannah, GA

November 2008 - February 2009

Functions of this position were to assist in sales of merchandise through

solicitation. Primary responsibilities consisted of solicitation of store

credit accounts for all purchases during seasonal events. I was awarded

top solicitor in credit card sales for the season.

All Wheel Mechanic - United States Army Ft. Lewis, WA

May 2004 - July 2006

.Test drive vehicles, and test components and systems, using equipment such

as infrared engine analyzers, compression gauges, and computerized

diagnostic devices.

.Examine vehicles to determine extent of damage or malfunctions.

.Repair, reline, replace, and adjust brakes.

.Follow checklists to ensure all important parts are examined, including

belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel

bearings, and other potentially troublesome areas.

.Confer with customers to obtain descriptions of vehicle problems, and to

discuss work to be performed and future repair requirements.

.Perform routine and scheduled maintenance services such as oil changes,

lubrications, and tune-ups.

.Repair and service air conditioning, heating, engine-cooling, and

electrical systems.

.Test and adjust repaired systems to meet manufacturers' performance

specifications.

.Review work orders and discuss work with supervisors.

.Tear down, repair, and rebuild faulty assemblies such as power systems,

steering systems, and linkages.

Education

Haywood High - Brownsville, TN

Diploma - May 2005

Columbia College of Missouri - Columbia, Missouri

Associates in Business Administration - October 2013

Degree requirements met: Bachelors in Business Administration

Management and Human Resource Management - July 2014

Currently Enrollment: Marketing and Advertisement. Expected Graduation

Date: March 2015

Reference

Denise Hall Columbia College Dr. Hall (professor) 912-***-****

Jennifer Persinger US Army Sergeant 912-***-****

Natalie Levi Mentor Store Manager 808-***-****

Ronald Aikens Collumbia College Dep. Of Ed. 912-***-****

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