Barbara Price

** ***** **** ****

Martinsburg, WV 25405

304-***-****

acn4kl@r.postjobfree.com

Professional Summary:

• 15 years of Professional Customer Service Experience : Hospitality, Transportation, and Management

• Basic knowledge of computers: Microsoft Office (Word, Excel, Access, PowerPoint), Outlook, data entry,

computerized record keeping, Type 35 WPM

• Travel and Tourism Certification-November 1998, (Business Etiquette, Hotel Management, Computer Training)

• Well rounded professional: excellent communication skills, multi-tasker, leadership, reliable and adaptable

Education:

Valley College (Martinsburg, WV)

Associate of Applied Science: Health Services Administration

CGPA: 3.74

Graduation Date: March 26, 2015

Courses: Medical Terminology, Basic Anatomy, Basic Medical Office Procedures, Computer

Applications-Medical, Business English & Math, Medical Records Management, Spreadsheet Applications,

Medical Assisting-Front Office, Effective Writing, Medical Insurance Administration & Billing, Basic

Medical Coding, Health Information Technology, Healthcare Delivery in the US, Essentials of Healthcare

Compliance, General Psychology, Healthcare Customer Relations & Outcomes, Healthcare Management &

Administration, Introduction to Sociology, and Career Development

Professional Work Experience:

Mixologist/Server

Clarion Hotel and Conference Center-Shepherdstown, WV

08/2010-12/2013

• Greeted guests, took food and beverage orders and mixed bar beverages as ordered and in compliance with

company standards

• Handled an assigned bank and followed all cash handling procedures, collected payments and balanced all

receipts

• Demonstrated a thorough knowledge of food and beverage products, menus and promotions

• Maintained a clean working area, replenished supplies in server work stations, and opened and closed restaurant

Shift Manager

Arby’s Restaurant- Mt. Airy, MD

09/2007-08/2010

• Executed company policies and procedures, supervised the day-to-day activities and provided training for team

members, and reinforced food safety procedures

• Assigned work responsibilities, prepared schedules, reconciled cash drawers and prepared deposits

• Resolved routine questions and concerns for both internal and external customers, maintained quality of products

served, monitored security and profitability

Housekeeping Team Lead

Cleaning Authority- Frederick, MD

05/2005-09/2007

• Ensured cleanliness of bathrooms, kitchen, bedrooms, and living rooms to customers satisfaction

• Training new employee’s to company standards, recorded payments and left receipts for customers

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