PROJECT REPORTAnton Joseph

acn4h9@r.postjobfree.com

+966*********

Personal Qualities

Quick learner, Smart worker, Good communicator, Positive thinker, Good team player

Professional Overview

Full cycle end to end SAP implementations; OS/DB migration, Upgrades on

ECC, BW, BO, BPC, Portal, SolMan systems.

Having sound technical skills in SAP Basis / Netweaver administration with HA Cluster systems.

Installing & Upgrading of Solution Manager 7.0 and configuring CHARM & Qgate & EWA.

Good exposure to Pre Sales activities like RFP/RFI analysis, proposal making, hardware sizing,

Optimizing & consolidation and POC presentations.

Having exposure to Hana DB migration and Administration

Hands on experience in 24/7 operations. Worked on various UNIX flavors (AIX, Solaris, Linux),

Windows platform & Databases (Oracle, MSSQL, MAXDB)

Certified Oracle Solaris 10 & ITIL v3 & EC Council Security

Worked with major clients like FORD, SAUDI ARAMCO, Aramco NL, Mowasalat Qatar, GCC KSA.

Having strong Technical & organizational skills and Leadership skills.

Technical Skills

SAP : Netweaver 7.31, ECC 6.0 EHP6, Solman 7.1 SP5, BI 7.31, BO 4.1, Portal 7.3 RIB 3.27, Primavera 7.3,

SAP Mobility 3.0, Hana 1.0

OS : Unix (AIX, Solaris), Linux, Windows

Databases : Oracle 11GR2,10G & MSSQL & MAXDB & Sybase

Professional Experience

Resume of Selvaraj Anton Joseph Page 1 of 13

Gulf Consolidated Contractors Company, Saudi Arabia

GCC is a construction company with main activities in industrial plants and pipelines construction. SAP ERP

Implementation is proven business process improvement.

Role : Consultant SAP

Specs : 24/7 Production Support

Period : (05/2013) – Till Date

Expertise in ECC6.0 EHP6 & NW 7.3 EHP1 Abap & Java stack & Solution Manager 7.1 SP5 Servers for

entire landscape DEV, QA, PROD installations, Upgrade, Production Support.

24/7 production support, Daily system Monitoring and troubleshooting problems, Transports, Work

Bench Organizer, Performance Monitoring/Tuning, Workload Distribution, RFC connectivity, Operation

Modes, Background job management, Applying License/Maintenance certificate.

Administrating Solution Manager IT Service Management Incident Management, Problem Management,

RCA, Change Management and Defect Correction.

Configured System Monitoring through Solution Manager System.

Configured and reinstalled the SMD diagnostics Agent on failed nodes.

Performing end to end analysis with Early Watch alert and fixing the issues.

Monitoring & Troubleshooting performance and database growth.

Performed ECC6.0 EHP5 to EHP6 upgrade with SUM tool.

Installed and configured Sybase Unwired platform 2.2

Installed and configured SAP Router and established service connection with SAP & SAP Router

License renewing.

Client Administration performed Local Client copy & Remote Client Copy (System Copy/Production

Refresh).

Performing support pack installation using SPAM and Kernel upgrade.

Performing Installation of Add on components using SAINT.

User administration like Creating users & user groups, locking and unlocking users.

Managing roles and authorization and having full control of user level security.

Printer configuration for variety of printers across organization.

Mail configuration for Workflow trigger & Auto mails triggering.

Applying SNote for program corrections as per SAP recommendations.

Regular System/Batch & background Job Administration and Monitoring.

Project Management and detailed documents preparation.

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KAAR Technologies India Pte Ltd, Chennai

Kaar Technologies is a SAP Partner having full range of SAP services and solutions with special focus on

Netweaver components. Kaar with its strong SAP practice provides services in the areas of SAP ERP

implementation, enhancement, application development, integration, upgrade, migration and support. Since its

inception, Kaar has successfully executed complex SAP projects across various industrial verticals like

Construction, Manufacturing, Oil & Gas, Petrochemicals, Automobile & Auto ancillaries, Real Estate, etc .

Pre Sales Activities:

Working with the Technical architect for RFP analysis and standard proposal making.

Providing technical support to prepare the proposal for Biding like Infrastructure Sizing and System

landscape design with the help of SAP Hardware Sizing Tool and PAM.

Scope preparation for projects phases (Project Preparation, Business Blueprint, Realization, Final

Preparation, Go Live & Support).

Submitting technical plans for Database upgrades and ECC, NW, SolMan upgrade activities.

Pre Sales consulting, Business requirements gathering, case studies, pain points, business outcomes.

Establishing excellent relationship with customers

Interaction with functional SME’s and other support teams to suggest and provide inputs on best

practice for proposal document making

Preparing the test setup for POC and presentations for Marketing/Sales call, Project Bidding aligned

with customer business requirements.

Project 5

Role : SAP Basis Administrator

: Gulf Consolidated Contractors Ltd, KSA

Client

Project : SAP SOLMAN,ECC,BI,BO,BPC implementation Project

OS/DB : Microsoft Windows 2008R2, MSSQL, MaxDB Database

Period : (07/2012) – (Till Date)

Responsibilities:

Installed the ECC6.0 EHP5 and performed post installation steps for entire Landscape DEV, QA, PROD.

Installed and performed post steps NW 7.3EHP1 Abap & Java components Servers for entire landscape

DEV, QA, PROD.

Installed Solution Manager 7.1 and performed the post installation like Basic configuration, System

preparation, Managed system setup and configured MOPZ, EWA, CHARM, QGATE, Service Desk.

Performed ECC6.0 EHP5 to EHP6 upgrade with SUM tool.

Installed and configured SAP Router and established service connection with SAP.

STMS configuration of CTS, CTS+

Installed and configured BI 7.31 Server for the entire Landscape and performed the source system

creation & data replication.

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Installed and configured SAP BPC 10 on BW system for entire landscape.

Installed and configured SAP BO 4.0 SP4 for entire landscape.

Installed and configured TREX 7.0 server.

Installed and configured RIB 3.27 software in R3 system and integrated with Primavera 7.3 version

Performed Client copy for customization on ECC system.

Creating and testing the RFC destinations.

Performing support pack installation using SPAM and Kernel upgrade.

Performing Installation of Add on components using SAINT.

User administration like Creating users & user groups, locking and unlocking users.

Defined the Role Matrix, created Roles, profile generation and performed the complete users testing

with authorization for all modules.

Moving transports as per developer request module wise.

Printer configuration for variety of printers across organization.

Creating Developer access keys & Object keys from Service Market Place.

Mail configuration for auto mails triggering.

Applying SNote for program corrections as per SAP recommendations.

Regular System/Batch & background Job Administration and Monitoring.

SAP Gui & NWBC & Tutor installation and configuration for power users.

Project Management and detailed documents preparation.

Post go live support and worked with SAP Go live support team for Go live analysis.

Project 4

Role : SAP Basis/Netweaver Technical Consultant

: Mowasalat, Qatar (offshore Support)

Client

Project : SAP SOLMAN,ECC,Portal,BI,BO,BPC implementation Project.

OS/DB : Microsoft Windows 2008R2; Oracle11g

Team Size : 2

Period : (04/2012) – (07/2012)

Responsibilities:

Performed Solution Manager 7.1 installation and Post installation activities and configured MOPZ &

EWA.

Performed complete end to end installation of ECC6.0 EHP5 installation

Performed complete installation of SAP Netweaver 7.0 EHP2

Installed and configured SAP BPC 7.5 on BW system.

Performed end to end installation of SAP Netweaver 7.3 EH1

Installed and configured SAP BI Abap & Java components and BPC 10 configuration.

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Performed fresh export copy of Dev server and imported into the QA & PROD Servers.

Performed Client copy for customization on ECC system.

Creating and testing the RFC destinations.

Performing support pack installation using SPAM.

Performing Installation of Add on components using SAINT.

User administration like Creating users, creating of mass users, locking and unlocking users.

Role Matrix creation and testing.

Printer configuration and testing.

Moving transports as per developer requests.

Regular System/Batch & background Job Administration and Monitoring.

Project Management and detailed preparation of documents.

Project 3

Role : SAP Basis/Netweaver Technical Consultant

: ARAMCO Overseas Company, NL & PHOBOS, NL

Client

Project : AOC, NL Landscape Migration & PHOBOS, NL– Offshore Support

OS/DB : Solaris10/RHEL Linux & Windows 2008R2; Oracle10g, 11g, MaxDB

Team Size : 3

Period : (02/2012) – (05/2012)

AOC Netherlands:

Landscape Design, Hardware sizing for target landscape at AOCNL based on the study done at source

landscape workload.

Performed Installation and Maintenance of SAP ECC 6.0, SAP NETWEAVER 7.0, Solution Manager

7.0(Central Instances, Application Servers and SAPGUI).

Support for SAP HR, Portal, TREX and SAP solution Manager.

Installed the SAP TREX 7.0 and SAP Solution Manager and implemented the configurations manually at

both target systems considering the scenarios configured at Source.

Planning and projecting the Oracle11g upgrade, working on the test case studies to perform the upgrade

from 10g to 11g throughout entire landscape.

SAP HR backup/restore using oracle log duplexing was implemented to ensure minimal development

and transport freeze. BRBackup compressed backups were used to copy between sources to target

landscape.

Backup solution was integrated to SAP BRBackup using RMAN with Hitachi Commvault SAP for oracle

Backup agents.

Implementation of Solution Manager Service desk in SolMan 7.0 including auto mailers, maintenance of

support/service model, base maintenance, SLA setup and integration with test management etc.

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PHOBOS, Netherlands:

Regular System/Batch & background Job Administration and Monitoring.

Performed Solution Manager 7.1 installation and configuring Charm and administration.

Solution Manager monitoring for ABAP and JAVA System including availability check.

Creating and testing the RFC destinations.

Performed Netweaver 7.3 EHP1 upgrade with SUM1.0 tool.

Performing support pack installation using SPAM.

Performing Installation of Add on components using SAINT.

User administration like Creating users, creating of mass users, locking and unlocking users.

Project Management and detailed preparation about the upgrade execution.

Understanding and working with Project and document management in SAP Solution Manager 7.0

Performing various SAP Market place activities like software downloads, connection maintenance, co

ordination with SAP with various SAP message.

Project 2

Role : SAP Basis/Netweaver Technical Consultant

Client : Nafcel, Saudi Arabia (offshore Support)

Project : SAP BI, BO implementation Project.

OS/DB : Microsoft Windows 2008R2; Oracle11g

Team Size : 2

Period : (02/2012) – (03/2012)

Responsibilities:

Performed complete installation of SAP Netweaver 7.0 EHP2

SAP BO 4.0 sp2 implementation.

SAP Router 7.0 configuration and testing.

Performed the Dashboard & Xcelius for BO 4.0 configuration.

Performed fresh export copy of Dev server and imported into the QA & PROD Servers.

Performed Client copy for customization on ECC system.

Creating and testing the RFC destinations.

Performing support pack installation using SPAM.

Performing Installation of Add on components using SAINT.

Daily routine Health checkup of all SAP Production servers.

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Project 1

Role : Principal Basis Consultant

: SAUDI ARAMCO thru Albilad Arabia Ltd, KSA

Client

Project : COD/BASIS

OS/DB : AIX/Linux/Solaris; Oracle10g, Oracle11g; DB2, MaxDB

Team Size : 10

Period : (12/2010) – (01/2012) – 14 Months Contract.

Roles:

Support for SAP HR, Medical, Oil landscapes.

Support for Oracle RAC, Power HA clusters on the SAP Landscapes.

Netweaver 7.0 upgrade with EHPi tool

Installed and configured ECC 6.0 EHP4 and Solution Manager 7.1 for a TradeCo project setup.

Performed all post installation activities and fine tuning.

Configured SAPRouter 7.0 for the separate VLAN.

System Monitoring and central system administration in solution Manager.

Health Check monitoring and performance tuning.

Project Management and detailed preparation about the upgrade execution

Prepared a system copy in ECC 6.0 for the test run to equip various POC.

Responsible for supporting business critical SAP instances those accountable for 24/7 support.

Persistent Systems, Pune

Persistent is a Software product development company. Persistent have competency centers in telecom and

wireless, cloud computing, life sciences, analytics and data infrastructure, embedded systems domains, product

engineering in Microsoft and Java platforms. Outsourced software product development services allow our

customers to minimize Time To Market, perk up the quality of their products, trim down risk of failure during the

engineering development process, and improve predictability and reliability of the engineering process.

Project 2

Role : SAP Basis Administrator

Client : Agilent Technologies Inc

Specs : Implementation & Support Project

Team Size : 2

Period : (02/2010) – (11/2010)

Roles:

Transport Management System (TMS), configuration, adding systems to transport domain and imports.

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Transported the requests in the Landscape as per the system definitions in STMS according to the

developers via approved change requests.

Performed Installation of Add on components using SAINT.

Analyzing and solving the missing authorizations and day to day security issues that are

being raised by the users.

Performed daily monitoring activities like Work Process and their status, application servers, active

users, update requests, system locks.

Creating and testing the RFC destinations

Background job Scheduling and monitoring.

Downloading the Installation guides, informative note and corrective note from Service Market Place and

applying the notes.

User administration like Creating users, creating of mass users, locking and unlocking users.

Performed daily monitoring activities like Work Process and their status, application servers, active

users, update requests, system locks.

Project 1

Role : L3 UNIX support Admin

Project : ITIG Unix – Internal Support Group

Specs : 24/7 support for Production servers & applications

Team Size : 7

Period : (07/ 2009) – (02/2010)

Roles:

Installing & administrating all flavor UNIX OS like (AIX V 5.3, 6.1, Solaris V 8/9/10 & Linux all flavors)

according to project requirement.

Administrating and troubleshooting Solaris and Linux operating system related issues.

Configured Jumpstart server for ease installation of Solaris.

Configured NIM Server for installing centrally the AIX Operating system.

Commissioning new servers according to the SAP Basis team requirement.

Hands on experience on DLPAR, VLPAR, VIOS & HMC administration.

Creating AIX standard image and configured NIM server for ease of installation.

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Setting up the Live Power HA environment according to the planning team requirements.

Configuring SAN disks on the VLPAR.

Installed and configured the Power broker policies.

Installed and configure Oracle smart assist for RAC clusters on SAP servers.

Installed and configured smart assist for SAP v2.2

Performed Oracle 11g upgrade on SAP production servers.

Patching all production, QA and Development AIX & Linux servers according to the patch cycle.

Performed AIX OS upgrade from 5.3 to 6.1

Performing online memory increase/decrease on AIX servers based on the throughput.

Scheduled mksysb OS backup through bladelogic tool.

Commissioning new Linux Dell Servers Raid configuration & DRAC adapter configuration

Upgrading the Linux operating system from 5.x to 6

Configuring the Oracle prerequisites parameters on AIX & Solaris and Linux Servers.

Implemented IPMP on the SUN virtualized server.

Configuring SSH, SUDO, Syslogd, NFS, ACL, RBAC according to the project need.

Handling performance related issues pertaining with CPU, Memory, network etc.,

Configuring & troubleshooting NIS server and administrating the NIS users.

Configuring NFS share on Solaris/Linux servers for project requirement.

Building and administrating the Zones (as per project requirement)

Configuring and administrating the Containers with branded Zones and LDOM’s.

Hands on experience with VxVM / SVM / LVM Disk management.

Creating & Managing the RAID 0, 1, 0+1, 5 Volumes – to Create, Resize, Recover, Remove the Volumes

& Mirroring as per project requirement

Creation of Mirrored Volume, increase/decrease the volumes as per project need.

Hands on experience in Server movement, decommissioning and Data center migration operations.

Maintenance & auditing the OEM patches are updated periodically.

Coordinating and performing the Change management with easy CMDB tool.

Performing quarterly internal server audit, which includes Port scanning, OS hardening, and vulnerability

assessment.

Planned & executed the Data Center migration of all UNIX Servers & Storage arrays.

Co ordinated with L1/L2/L3 structuring planning team for the organization to fit into the ITIL framework.

Worked with the ITIL implementation team, to structure the incident management, problem

management, release management, change management and service continuity & availability

management.

Satyam Computer Services, Chennai

Role : Senior Engineer (L2 Unix support Engineer)

Client : FORD Motor Company – IT division

Specs : 24/7 support for Production servers & applications

Team Size : 5+1

Period : (02/2007) – (06/2009)

Resume of Selvaraj Anton Joseph Page 9 of 13

Client / Project Description

Ford Motor Company has a high quality infrastructure management and technology support services. It is

headquartered in Dearborn, MI and has offices & plants in North America, Europe and Asia Pacific regions,

including world class offshore delivery centers in India. The UNIX/Linux Server Administration of the Enterprise

Open Systems Operations team is responsible for the operation of approximately 4000 UNIX/Linux servers,

running many hundreds of mission critical applications. Tivoli Enterprise Console is the primary mechanism that

is used in conjunction with Sitescope and Remedy's GIRS (Global Incident Reporting system) & IT Service Desk

Tool. We handle over 50,000 GIRS tickets annually from application development and support teams, and

respond to 20,000 automated alerts annually from the Tivoli and Sitescope automated monitoring systems.

Support will be available 24 hours a day, 365 days per year for Production Servers and Applications.

Contribution

Responsible to meet the derived SLA. Adherence to the ITIL framework.

Responsible for handling all L2 queue GIRS/Service Desk tickets.

Responsible for all TEC alerts that are monitored by Tivoli Enterprise Console monitoring tool.

Monitoring the GIRS queue, routing the tickets to appropriate team in a timely manner.

Addressing the SCT2 daily report, fixing the recent changes on the server.

Remote support through Terminal session, ILO, RSA.

Handling File system management related tickets (Create/Increase/Shrink/Remove)

Installed and configured VIO server & WPAR and hands on experience in creating LPAR & DLPAR

Downloading & upgrading all AIX ML/TL time to time and maintain the same in the central repository.

Troubleshooting VCS service group and resources, on the cluster server.

Freezing & unfreezing the Veritas Cluster nodes, for administrative purpose.

Resolving application related breakfix critical issues.

Handling tickets related to Tivoli requests & TSM Backup and Restores

User account creation, modification, deletion. Files & Folder deletion

Scheduling Cron jobs according to customer requests

Performing server reboots, based on the customer approval.

Monitoring RAID Failures and raising service request with IBM.

Prepared the Shift Hand Off process, which helped the team to review the old tickets and also helped

the team to prepare the Metrics.

Developed a Leave Planner for the team, which helped in planning leaves, reduced shrinkage to ensure

cent percent billing.

Updating the process document periodically and have uploaded in the SharePoint

Driven project level initiatives and was the SPOC for UNIX team. Conduct weekly 1:1 meeting with

Client.

Resume of Selvaraj Anton Joseph Page 10 of 13

Eminent Soft Systems, Chennai

Role : System Administrator

Project : Product design/Development project

Specs : Production & Development server administration

Team Size : 4

Period : (09/2003) (02/2007)

Roles Description

Installation of Solaris 8/9/10 in SUN servers.

Hands on experience of installing and configuring Sun Virtualization technologies (zones, containers)

Monitoring and Maintenance of mid range Sun Solaris Servers which includes Production Servers,

Database server, Application Servers, Working on 24*7 Environment and in Shifts. Providing L1/L2 level

support, which includes installing and configuring Solaris OS, installing packages, checking and

updating patches

Performance Monitoring of Sun Servers (SAR,TOP,iostat,vmstat,netstat,mpstat) which includes

message checking, Case Logging, Hardware Diagnosis and replacement of faulty disks.

Installing and Initializing Veritas Volume Manager

Adding and administrating the volume objects

Creating & Managing the RAID 0, 1, 0+1 Volumes – to Create, Resize, Recover & Remove the Volumes

& Mirroring as per requirement

Creating Volumes as per the Production team requirements and creating the Veritas File system (VxFs)

& mounting the file system in the appropriate location

Creating & Adding DRL (Dirty Region Log) log Plex to the existing Volume. Setting the Disks as Spare

for the Hot Spare Relocation Mechanism

Replacing the Faulty/failed Disk in the Volume

Growing & Shrinking the Volume and the File System Size according to the usage

Monitoring Memory performance, processor utilization, I/O load, disk performance & file system

utilization, if needed take appropriate action to increase the File system size

Strong administration on NIS servers in Solaris operating environment

Configuring Jump start server and performing installation on the client nodes

Handling Patch Installation & adding packages and configuring customize installation

Knowledge of common 3PP’s like oracle, Sybase, java installations on Solaris and Linux servers.

Will take ownership for the tickets directed to our team and make sure that the problem gets resolved

within set time or escalating it to the next level.

Resume of Selvaraj Anton Joseph Page 11 of 13

Configured VMware ESX server to run multiple OS in a single system to provide various project related

services for the development team.

Zen Systems & Maintenance Pte Ltd, Chennai

Role : Hardware Engineer / System Admin

Project : Multiple Vendors

Specs : Desktop support – Windows & Network administration

Team Size : 10

Period : (11/2001) (05/2003)

Role Description

Administration of Windows and Linux Servers

Installation & administration for Win2k server, win2k advanced server, NT server & NT workstations.

Monitoring Network using Network Monitor, Tivoli, Ethereal, DOM and Insight Manager.

Hardware selection, sizing and capacity planning

Servicing all kind of desktop, Servers and other peripherals.

Assembling, installation and maintenance of computer systems and peripherals.

Attending all kind of breakdown calls received from the customers.

Technical support for Local Area Network.

Installation and configuration of Internal & External modems.

Installation and configuring Network Interface Cards.

Configuration and troubleshooting of all kind of Network printers

Maintaining day to day activity report.

Academic Qualification

BS Statistics, Loyola (Autonomous) College, Madras University, India

Augmentation

SAP Netweaver/Basis/SolMan Training from KHOJ Inc.

Oracle Certified Professional (Oracle Solaris 10 SA1 & SA2)

ITIL v3 Service Management Certified

Certified Ethical Hacker v5

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Resume of Selvaraj Anton Joseph Page 13 of 13

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