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Sales Customer Service

Location:
Schaumburg, IL
Salary:
Negotiable
Posted:
January 31, 2015

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Resume:

SHERWOOD E. TUCKER

acn3yi@r.postjobfree.com

**** *. ******** ******* #***, Chicago, IL 60610

312-***-****

OBJECTIVE

Seeking a sales management position in the financial services industry in which my track record

of proven success, skill-set and leading sales teams to record performance levels can help an

organization penetrate new markets.

EXPERTISE

Sales – Marketing – Management

Over 19 years of consistently successful sales experience in highly competitive markets. Proven

ability to launch new sales and marketing efforts, procurement of new clients by hosting webinars,

writing and publishing a daily newsletter/blog, conducting telemarketing seminars, and conference

calls.

Greatest strengths are in-depth market knowledge including but not limited to futures, equities,

options/complex option strategies, spot markets, forward contracts, hedging, forex (Fx) and cross

currencies. Fully versed in fundamental as well as technical analysis. Wholly focused on client

satisfaction and able to use this as a competitive advantage. Always at my best when the

pressure is on.

Track record of success in effectively training, leading and supervising new sales representatives.

Able to motivate staff and build enthusiastic and productive sales teams. Extremely strong work

ethic.

Technical skills: Microsoft Office (Outlook, Excel, Word, Powerpoint), Social Media, Constant

Contact, GoToMeeting, GoToWebinar, Adobe PDF Maker, Photoshop, Snag-it, Microsoft Movie

Maker, Creating fully functional websites, and landing pages, amongst others.

PROFESSIONAL EXPERIENCE

CENTURY 21 - AFFILIATED, Chicago, IL (2012–Present)

Assist Clients with property sales and development.

• Hold open house inspections, instructing clients on best practices for selling success, and liaising

between renters/owners and prospective buyers for property inspections.

Provide legal, economic, and market advice to prospective clients.

Maintaining and building relationships with clients to encourage returning business.

Coordinate property closings and oversee document signing.

MANDUCA TRADING LLC, Chicago, IL (2003–2012)

Branch Manager

• Instrumental in significant growth of new client accounts and equity of Manduca Trading LLC.

Repeatedly tapped for challenging new roles/advanced responsibilities; routinely delivered results

above expectations. Successfully created and instituted new marketing and sales concepts

centered around detailed client presentations to further company growth.

• Authored and published a daily futures market newsletter (The Matrix Futures Report), designed

to assist beginning futures traders by explaining basic trading knowledge and giving real time

trade recommendations.

• Responsible for maintaining client and prospecting databases.

• Improved risk control procedures to ensure all client accounts met margin requirements on a

mark-to-market basis and handled any challenges that resulted from adverse market movements.

• Developed and marketed a proprietary trading system, raising and actively trading client equity on

a discretionary basis.

Results

• Between 2004–2008, more than quadrupled new client accounts and new client equity raised.

• Established a systematized, successful sales procedure and sales force that increased the total

assets and commission revenues of Manduca Trading LLC by more than 375%.

• Proficient in handling over 15 unique trading platforms used in placing client future and option

orders on global stock and commodity exchanges.

• Produced a global clientele base that grew and increased company revenues by more than 55%

annually.

CAREER HISTORY

PFG, INC., Chicago, IL (2001–2003)

Stock, Futures & Option Trading Specialist

• Trained all new account executives in sales, market knowledge, and risk control.

• Instrumental in growing team sales revenue by over 137% in less than 2 years.

• Accountable for building and working with private, corporate, institutional clients and dealing with

hedge funds on a daily basis.

• Instituted sales procedures to raise client funds for established CTA’s and managed futures

products.

INFINITY BROKERAGE LLC, Chicago, IL (1997–2001)

Senior Futures & Options Account Executive

• As one of the company’s top 3 sales representatives, succeeded in establishing a viable

and diverse client base that increased by more than 60% on a year-to-year basis.

• Was responsible for finding and hiring new telesales representatives in order to expand

the company’s reach and assets under management

• Hosted speaking seminars and conference calls on an ongoing basis for the purpose of

educating prospects who were new to the commodity and option markets

• Within 2 weeks of coming on board, instituted new sales and marketing procedures for the

company which produced substantial new business.

ABN AMRO GROUP, Chicago, IL (1995–1997)

Option Desk Specialist

• Coordinated option trade executions between clients and floor brokers at the CBOE.

• Cross-trained as an assistant on the Currency desk, interacting with Australian, Canadian and US-

based currency traders on a daily basis.

Licensure

• Series 3 – National Commodity Futures Exam

• Series 30 – Futures Branch Manager

Articles Published

• “Trading Volatility Breakouts” – Futures & Options Magazine: May 2008

• “Plan Ahead” – Futures Magazine: April 2001

• “Stop Right There” – Futures Magazine: April 2000

• “Spreading The Wealth” – Futures Magazine: January 2000

• Currently a regular contributing author on Barchart.com

EDUCATION: (As related to the financial services industry.)

19 years of hands on industry experience in the numerous disciplines relating to the financial

services sector including customer service, market knowledge, hedging, risk control and sales; as

well as ongoing training in sales management, new technology/products, marketing,

communication, publishing and various industry-related seminars.

References are available upon request.



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