Lana Schybria

** ***** ********** ***. ***.*** Jamaica Plain, MA 02130

857-***-**** (cell phone) acn3rt@r.postjobfree.com

Education

Northeastern University Boston, MA 02115

Candidate for Bachelor of Science Degree in Business Administration

Concentration Finance/Management

GPA 3.2

The American School in Switzerland Lugano, Switzerland

College Preparatory Program, IB diploma

Work Experience

MFS Investment Management Jan. 2012 – July 2012 Boston, MA 02116

Identity Management-Support (Intern)

● Monitored and prioritized incoming requests through the ticketing systems, SRM, and via email

● Managed the workload amongst the team members

● Ensured all the requests were processed according to the appropriate documented procedure

● Managed access to financial applications such as Diva, Eagle, Fits

● Gathered requirements and participated in testing of new workflow management tool

Business Analyst (Intern) Jan. 2013 – July 2013

● Gathered requirements from the business partners for enhancement and maintenance projects

● Analyzed the requirements with the development team(s) to ensure feasibility and compatibility with the

existing systems and functions. If needed, followed up with the business to adjust the requirements, and then

documented the final version of the requirements.

● Collaborated with the development team(s) throughout the Development Stage to ensure the project is

delivered in a timely manner and according to the requirements

● Performed User Acceptance Test and coordinated with the business partners for their testing

● Coordinated the release to production.

Boston Consulting Group (Intern) Jan 2014 – Sep 2014 Boston, MA 02108

System Analyst

● Monitored and prioritized incoming requests through the ticketing systems and via email

● Managed access and provided further support to Oracle, Business Objects, Infor Expense Management, HR

Online, Consultant Contract Management

● Documented any changes in procedures and/or workflow

● Composed detailed customer instructions manual for various financial applications

● Worked with business partners across the departments to gather the requirements for requested system

enhancement or maintenance changes

● Collaborated with the development team to analyze business requirements

● Coordinated with the business and development team to come to an agreement on the requirements to ensure

feasibility and compatibility with the existing systems and functions

● Performed User Acceptance Test to ensure alignment with the documented requirement

● Performed functional, acceptance, integration, and regression testing for Oracle upgrade

Special Skills

Languages: Russian, English, Italian(intermediate), German(beginner)

Computer: Microsoft Office, Oracle (database, data management and reporting), Business Objects (reporting and

data management application), Infor Expense Management (time and expense tracking and reporting application),

HR Online (Human Resources database and reporting application), Consultant Contract Management (project

management tool), Outlook, SRM (ticketing system), Photoshop, Minitab, DIVA (database system)

Interests

Classical literature, music, fitness, cinema.

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