Anthony Martin

**** ******* ***** **. *************, GA 30043 678-***-****

acn3rj@r.postjobfree.com

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Information Technology Manager

Demonstrating exceptional leadership and management through expertise in

Program Management, Information Systems/Technology and Organizational

Leadership

Performance-focused IT Program Manager credited with revenue increases and

cost savings through enterprise level technology utilization and

exceptional strategy execution.

1 Effective Information Technology Manager with 15+ years of success in

leadership and management of Information Technology including portfolio and

project management, software development management, staff development and

management, business analysis, QA, IT infrastructure, service management

and regulatory IT compliance with career emphasis in project management,

application development, IT infrastructure, healthcare, logistics, oil and

energy. Background includes success in managing globally distributed teams,

deploying software development processes, and reorganizing software

engineering organizations to achieve cost, efficiency and production

improvements.

HIGHLIGHTS OF QUALIFICATIONS

IT Management Program Management Project Management

IT Infrastructure Process Improvement & Systems Analysis Design

SDLC

Policy Development Staff Development Vendor Management

General Management Change Management Best

Practices/Benchmarking

PROFESSIONAL EXPERIENCE

Mansfield Oil, Gainesville, GA 2011 -

Program Manager

Direct and manage Project Management Office with Software

Development and Infrastructure Project Managers, defined and

audited SDLC controls, implemented agile processes for

software development, implemented Microsoft Project Server for

Portfolio and Project oversight and management and dashboards

based on Earned Value project management methodology

Direct and manage Service Delivery team in the support of 8BB

business with offices located throughout North America and

Canada using ZenDesk and other tools. Raised awareness of and

set metrics for Service Delivery team. Worked with business

and operations teams in the application of an ITIL framework.

Direct and managed application development team of 18 in Run

and Maintain Activities in the support of over 25 systems and

services including Web, B2B, and Business Intelligence

utilizing agile development methodologies.

Responsible for FTE's and Global resources comprised of

software engineers, software architects and QA analysts using

Microsoft products (Visual Studio, .NET Framework, BizTalk,

SQL) amongst other technologies. Establish operational

objectives and assignments for development, QA and Project

Management for each of the 4 main products (FuelNet, Fuel

Systems and Services, Report Portal, eFuel) we developed.

Managed global IT resourcing for software development for

company including partners in US, South America, Eastern

Europe and India, yearly and monthly labor forecasting based

on demand pipeline and partner collaboration

Developed, tracked and managed IT labor budget for company

including monthly budget to actual reconciliation for projects

and Run and Maintain activities with CFO, weekly budget to

actual reviews with executive stakeholders, leveraged MS

Project Server for labor budget management

HealthPort LLC, Alpharetta, GA 2008 -

2011

Project Manager

Direct and manage software development teams in the design,

execution and implementation of high complexity projects based

on Java, C#, ASP and .NET for Hospitals, Medical Clinics, Law

Offices and Patients.

Direct and manage system, network and security engineering

teams in the design and execution of IT infrastructure

projects including Business Continuity, ASP infrastructure,

Storage Area Networks, security Hardening and High

Availability

Supervise Project Managers and Coordinators in management of

software development and IT infrastructure projects,

maintenance of project information systems, task and resource

coordination, metrics reporting

Manage multiple programs including Release of Information

systems, Corporate Systems, Audit tracking and management,

USPS Mail Processing Center Systems

Implemented and customize Intuit QuickBase for Projects as

portfolio, program and project management system

Pediatric Services of America, Norcross, GA 1997 -

2008

Project Manager 2006 -

2008

Directed and managed all Information Technology projects

through SDLC and enterprise implementations, consulted with

other departments on project management methodologies.

Developed and implemented standardized project methodologies

for the IT department, introduced and managed Project

Portfolio Management system for the senior management team

Managed Enterprise deployment of web based reporting system

(Business Objects XI)

Attained Unqualified Sox Compliance for the software

development process for 2006, 2007

Pediatric Services of America, Norcross, GA

Project Manager/QA Manager/Help Desk-Operations Manager 2001 -

2006

Directed and managed software development staff of 10 and

contracted development staff of five. Managed all software

development and implementation projects. Managed help desk

staff of four with over 900 desktop users and managed

technical support/operations staff of five.

Managed Development and Implementation of large projects for

Healthcare information systems including; HIPAA EDI and paper

transactions, remittance posting, insurance eligibility,

integration of pharmacy, telephony, nurse scheduling systems,

HIPAA privacy and security, timesheet, payroll, billing and

collection systems

Managed Helpdesk, Technical Support and IT Operations,

introduced productivity metrics and call center standards

while achieving a reduction in costs by 50% through paper

reduction and automated processes

Pediatric Services of America, Norcross, GA

Business Analyst/Project Manager 2000 -

2001

Performed all requirements gathering and documentation,

managed QA testing efforts including test planning, execution,

and validation. Managed all software development projects and

IT standardization projects.

Developed and applied software development process to software

development department to reach a CMM Level II

Pediatric Services of America, Norcross, GA

Systems Engineer 1997 -

2000

Performed administration of Windows Domain and Administration

of Novell 4.11 3.11 and Citrix environment

TECHNICAL Summary

Applications: Microsoft Project Server, Microsoft BI, Microsoft Visual

Studio 2010, 2012, Microsoft Team Foundation Server,

Telerik Test Studio, Microsoft Project, Intuit QuickBase,

Microsoft Office, Crystal Enterprise 6 - 10, Business

Objects XI, Windows administration, COGNOS, Lawson

Financials, Computer Aided Drawing, MS SQL administration,

Windows desktop 3.1 to 8.1, Linux, IBM Rational, Crystal

Reports, Microsoft Visio, Oracle Financials, Visual basic

scripting, ProComm Plus, ANSI X12 EDI, Benefits Enrollment

& Management systems, Inventory Control, Accounts Payable

and Receivable, General Ledger, Payroll, Warehousing,

Cycle Inventory, Shop Floor Control, Manufacturing Systems,

Commercial and Government Insurance Claims Management, SAS

70 Audit Compliance, SharePoint Administration, Electronic

Health Record, Electronic Medical Record, Revenue Cycle

Management Experience, Oil and Gas Supply chain management,

Industries: Healthcare, Software as a Service, Oil and Gas,

Manufacturing, Public Utilities

Methodologies PMI Methodology, RUP Methodology, Project Life Cycle

: Methodologies, Capability Maturity Model (CMM), SCRUM and

Agile

EDUCATION and PROFESSIONAL DEVELOPMENT

Certified Scrum Master, from VersionOne

PMP, from the Project Management Institute

ASEET, Heald College, San Francisco, CA

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