Objective:
I am searching for a prosperous career in the administration support field
with a stable company, where I may be allowed to use my skills and
experience to assist in the organization's ongoing success.
Lo
EXPERIENCE:
April 25, 2010-Present Admin Office Coordinator Billing/Coding
OB/GYN
1. Triage incoming calls, review all phone messages and return calls in a
timely manner and or give messages to another individual responsible
for calls
2. Responsible for training of new staff and doctors with EMR when needed
3. Handling patient related issues including but not limited to,
scheduling, appointments, insurance verification, authorizations and
surgeries to correspond with doctor's availability and with CPT and
ICD9 coding
4. Responsible for front desk management while in clinic, including
greeting patients checking in and out, balancing collections,
reconcile daily batches,daily deposits to bank from multiple offices
5. Assists in the assessment of patient needs.
1. Complete necessary documentation using Electronic Medical Records
1. Worked closely with EMR Athena Health Systems to account for billing
and maintenance of all patient records
1. Insurance correspondence, medical records correspondence.
2. Create doctors scheduling templates, as well as create standardized
forms for office everyday use.
April 2007-April 2010 Assistant Manager Quick
Weight Loss Center
2. Responsible for all aspects of daily operations including, meeting
revenue requirements
3. Maintain and enforce corporate protocol with client files and
inventory procedures
4. Schedule and conduct weekly nutrition classes
5. Administer individual counseling sessions to ascertain client's
dietary needs, modifications and account status
6. Train and motivate counselor staff to meet and exceed revenue
requirements.
Nov. 2002 - March 2007 Store Manager
O'Reilly Auto Parts
7. Directed all floor activity
8. Initiated and execute sales, marketing and promotional efforts of the
service staff of 9 employees
9. Maintained acceptable levels of store shrinkage and inventory
10. Responsible for all human resource duties including hiring, firing,
training, coaching and development of employees with an emphasis on
safety
11. P&L, AP, AR and payroll
June 1998 - July 2002 Office Manager
Prudential Real Estate
1. Managed call center,
2. Responsible for scheduling companywide appointments.
3. Licensed realtor and also provided general administrative assistance
with marketing campaigns.
4. Resolve safety issues created reports and documents for budgeting
proposals and expenditure control.
5. Supervised officer personnel and ensured client satisfaction.
June 1993 - June 1998 Administrative Assistant
Premier Medical Group
1. Supervised and managed Workmans' Compensation department
2. Responsible for receiving authorization for treatment of patients.
3. Managed the flow of patients, filed claims on UB9 forms,
4. Responsible for all billing and collection tasks.
5. Maintained an average of 96% collections annually.
6. Manage daily office and patient operations including checking patients
in and out.
7. Created and implemented scheduling templates for doctors
8. Triaged incoming calls for patient appointments.
REFERENCES:
Sergio Scalzo
Medical Office Manager
Tina Lude
Marketing Director - Quick Weight Loss Centers
Lee Castanon
Retiree of AAFES
Sam Eicher
Business Owner - Sam Signs
Catherine Anderson
Retail Specialist