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Customer Service Manager

Location:
Dumont, NJ
Salary:
negotiable
Posted:
January 30, 2015

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Resume:

R OSALIE A TKINSON

*** ******* ****** ~ Dumont, NJ 07628

201-***-**** acn3p9@r.postjobfree.com

Dedicated, persistent professional with significant experience in Customer Service, Sales and

Health Care industry. Demonstrate exceptional leadership abilities throughout the last eighteenth

years working with Developmental Disabled Population. Recognize for strong work ethic,

excellent leadership skills, proven operational management skills, and interpersonal

communication abilities. Possess effective verbal and writing skills. Immediate objective is to

obtain a challenging position that will allow for professional growth and the opportunity to use

and contribute my education and work experience.

PROFESSIONAL EXPERIENCE

Delta Community Support August 2014 to present

Raritan New Jersey

Community Support Coordinator

DISH Inc. Jan 2012 to July 2014

Direct Sales Rep--

Sell company products both TV and Internet services

excellent customer service skills

Communicate effectively to consumer about company products

VERIZONWIRELESS – Orangeburg, New York Feb 2007 to Jan 2010

Sales Consultant

• To contribute excellent customer services

• Started to pursue another advanced degree

SPECTRUM FOR LIVING, Paramus, NJ June1994 – Feb 2007

Community Residence Manager

Managed residents and advocated for mental and physical disabled clients.

Managed the health and safety of the consumers by implementing proactive measures and methods.

Obtained and coordinated the appropriate services for the consumers, implemented policies and

procedures, and assisted in budget development.

SPECTRUM FOR LIVING, Norwood, NJ October 1990 – June 1994

Assistant Community Residence Manager

Coordinated staff hiring and processed staff payroll.

Supervised staff and followed through on disciplinary actions.

Evaluated staff performance.

Continued on Page 2

E D U C AT I O N

FELICIAN COLLEGE, LODI NJ 9/2014 5/2016

TO

MASTER OF SCIENCE IN

H E A LT H C A R E A D M I N I S T R AT I O N

G PA - - - - 3 . 8

SAINT PETER University, Jersey City, NJ 1993-2000

Master in Business Administration

~ Emphasis in Management Information Systems

~ Thesis: Electronic Commerce with Emerging Companies and Growth

Rosalie Atkinson Page 2

Education and Training Continued…

RUTGERS UNIVERSITY, New Brunswick, NJ 1986-1990

Bachelor of Arts in Labor Studies

~ Minor: Economic

RECOMMENDATIONS: Available upon request



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