Venise St. Paul

**** **** *****, *** **, Middle Village, NY 11379

Home: 718-***-****/ Mobile: 347-***-**** / acn3nx@r.postjobfree.com

PROFESSIONAL SUMMARY

Responsible for the coordination of the Therapy Clinic Services that is

provided to all individuals on assigned case load. Ensures clinical

services are provided based on frequency on treatment plan. Serve as

liaison to families when requested. File W4 Forms, Employee Master Change

Forms, Warning Notices, Probationary Period Evaluations, annual Performance

appraisals, Employee Benefits Forms, Physical Examinations, etc.

Habilitation professional with over 8 years of experience in providing

individualized support plan to individuals and their families. Knowledge

and expertise range from planned, coordinated, goal-oriented supports that

are designed to improve consumers' functional ability. Dedicated to

providing optimal social functioning, skill development and personal

growth, which result with individuals' progression from active treatment

designed to improve levels of independence.

CORE QUALIFICATIONS

Flexibility Problem Solving Public Relation

Decision Making

Initiative Interpersonal Awareness Personal Credibility

Willing to learn

Empowers Others Customer Service Meet Deadlines

Team work

Client Service Leadership Skills Reliable

Follow Through

EXPERIENCE

United Cerebral Palsy of New York City, Therapy Clinic, NY

September 2012 - Present

TREATMENT COORDINATOR ASSISTANT / ADMINISTRATIVE ASSISTANT

* Coordinate provision of all treatments, activities, experiences or

therapies as prescribed by the clinicians.

* Work closely with the following therapists: OT, PT, Counselors,

Psychologists and Speech Pathologists.

* Coordinate schedule of all clinicians to ensure services are provided

to individuals as frequently as required in treatment plan.

* Ensure daily written progress notes correspond with each encounter

form.

* Review each encounter form for completion.

* Send on a weekly basis all billing encounter forms for previous week

to Billing department.

* Ensure that all annual assessments contained in clinical record

continue to reflect need(s) for each individual

* Work cooperatively with other Administrative Assistants on joint

assignments.

* Relay information as necessary to bus drivers and/or transportation

liaison.

* Direct all important and situations, inquiries and questions to

supervisors.

* Type requisitions for Purchase Orders, tracks delivery of items and

forwards packing slips or receiving reports to Purchasing Department.

* Order and maintain adequate inventory of office supplies.

* Receive, open, sort and distribute in-coming mail and packages.

* Answer phone, direct phone calls to different extensions

* Keep track of staff attendance, vacations and sick leave and verifies

accuracy of Time and attendance forms.

* Maintain a filing system of administrative and program materials and

keeps files current.

* Reimburses staff for approved petty cash expenditures, maintains

accurate petty cash records and arranges for replenishment as

required.

* Set up coffee and other refreshments for meetings as requested.

* Provide work assignments, guidance and instructions to Administrative

Assistant I and II. Performs other related duties as requested.

United Cerebral Palsy of New York City, New York, NY August 2006 -

September 2012

HABILITATION SPECIALIST SUPERVISOR

* Supervised the "Independent Living Skills Group"

* Customized goals for adults with 'Cerebral Palsy' and 'Spina Bifida'

based upon assessed need

* Developed day-to-day Habilitation plans & create activities for

individuals

* Designed plans to enhance functioning skills, increasing community

integration and productivity partake in planning facilities yearly

events

* Coordinated assistants' tasks to ensure completion of daily logs &

billing sheets

* Generated progress report for consumers and staff

* Served as a liaison between Agency, residences and families. Served as

advocate and provider for all issues pertaining to individuals

receiving services.

* Developed programs and Day Habilitation plans for persons served.

* Implemented active treatment plans for program participants, both

inside and outside of building.

* Supervised non-professional staff in implementation of Day

Habilitation plans.

* Participated in individual program planning process.

* Maintained attendance and other required records/paperwork.

* Utilized community resources, as appropriate for implementation of Day

Habilitation plans and community integration.

* Carried out basic administrative tasks related to caseload and other

selected assignments as directed by program Director or Program

Coordinator.

* Planned group, individual activities and assigned staff to implement.

* Trained and instructed support staff in daily routine, program plan

and general procedures and practices of group.

* Assisted persons served with transportation between buses and

buildings as needed.

* Performed direct care responsibilities that include feeding and toileting

as needed.

Brooklyn Public Library, Brooklyn, NY October 2002 -

March 2006

LIBRARY ASSISTANT/ DATA ENTRY

* Aided librarians acquire, prepare, and organize materials

* Assisted users in locating appropriate resources

* Retrieved and sorted articles, books, and other literatures

* Tracked, entered, verified completeness and accuracy of volunteers'

customized reports

* Carried out independently daily library operations in absence of

librarians

* Screened incoming phone calls intermittently

* Interfaced with branch supervisors regarding volunteer information.

* Customized reports for volunteers in Raiser Edge, Data base and

distributed mass mailings.

* Sorted and re-shelved returned books, periodicals, and other materials

* Organized and maintained library materials

Macy's East Fulton Street, Brooklyn, NY

December 1999 - February 2002

ASSISTANT MANAGER

* Ensured store personnel, provided exceptional customer service

* Confirmed all store policies, procedures, and controls are followed

* Promoted sales by demonstrating merchandise and products to customers.

* Planned, organized, trained and delegated work among staff

* Answered questions and assisted customers' with product selection,

purchases, and returns

* Helped ensured store is clean, well-organized, and properly

merchandised

* Trained new employees, opened and closed store, handled total sales,

built satisfied customer relationships

* Contributed to team effort by accomplishing related results as needed.

* Prepared reports by collecting, analyzing, and summarizing

information.

Brooklyn Pride Real Estate, Brooklyn, NY July 1996 -

November 1999

FRONT DESK RECEPTIONIST

* Managed clients and visitors, scheduled appointments

* Received, screened and redirected incoming calls/messages

* Worked closely with managers, agents, and other staff to keep office

calendar

* Typed/proofed memos, correspondence, reports, and other documents

* Sent and distributed daily mails, messages, faxes and inter-office

mails

* Provided administrative support in closing various transactions, such

as financings, public debt and equity offerings, and mergers and

acquisitions

* Received clients' payments, applications

* Contacted insurance companies for policies verification

* Performed variety of clerical duties and handled job placements

TRAINING SKILLS & CERTIFICATIONS

Language Skills: Fluent in English, French, and Haitian Creole. Conversant

in Basic American Sign Language

Community Health skills: Certification in Cardiopulmonary Resuscitation

(CPR) and Approved Medication Administration Personnel (AMAP)

Technical Skills: Proficient in MS Office 2003/2007(Word, Excel,

PowerPoint, Outlook)

Raiser Edge program, knowledge of Opera System and ADP System

Training Skills: Supervisor 101, Disciplinary Course, Incident Management,

Safety precautions, SCIP training

Awarded best employee of the year for the Habilitation Program-IV, UCP of

NYC - 2008

EDUCATION

Associate Degree in Office Management/Hospitality Management KCC, Brooklyn,

NY

REFERENCES

Available on request

Contact this candidate