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QA Analyst

Location:
Towson, MD
Posted:
January 30, 2015

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Resume:

Mohd Haque

QA Analyst

Arlington, VA

Phone: 718-***-****

Email: acn3ml@r.postjobfree.com

OBJECTIVE: U.S. Permanent Resident. Over eight (8) years of experience in Quality Assurance with

expertise in Requirement Analysis, Design, Testing and Implementation of software applications.

Experience in client server and web based application for Federal, Banking and Insurance projects.

Possess excellent analytical and trouble-shooting skills with a professional work ethic and an ability to

produce top-quality results in challenging environments.

TECHNICAL SKILLS

SKILLS DESCRIPTION

Operating System: Windows OS, UNIX OS

Database: Microsoft SQL Server 2008R, SQL Server 2003/05, Oracle 11g, 10g

Methodologies: Agile, Waterfall, V-Model

Languages: Visual Basic, C++, Java, HTML, XML

Tools: QTP, QC, SOAPUI, JIRA, Clear Quest, Star Team

Test Management Tools: HP ALM

Microsoft Tools MS Word, MS Excel, Power Point, MS Works and Outlook

SUMMARY:

• Experience in Software Testing, Quality Assurance, and development of various business

applications in Web based, Client/Server environments and well versed in all stages of testing

aimed at providing complete business solutions.

• Experience in all phases of Software Development Life Cycle (SDLC) and its methodology

such as Waterfall, Iterative and Agile.

• Experience in analyzing Business Requirements and Specifications and assess Design

documents.

• Strong experienced in writing test documentation: Test plans, Test strategy, Test cases, Test

scripts, Functional Test Cases, Requirement Analysis Report, Test Analysis Report, Level of

Effort.

• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis.

• Expert in creating UAT session for client and performed User Acceptance Testing (UAT)

Manually.

• Used Quality Center for Bugs reporting and communicating to developers, product support and

test team members.

• Expertise in Oracle table data manipulation using SQL queries.

• Extensive working experience in Oracle on UNIX Environment.

• Exceptional Documentation, Evaluation and Reporting Skills.

• Experienced on creating Testing Progress Report to evaluate testing Status.

• Performed Smoke, Functional, Regression, Integration, System, Backend/Database, GUI,

End to End, UAT Testing.

• Good understanding of all modules of Quality Center such as Requirements, Test Plan, Test

Lab, Defects and Dashboard reports.

• Extensive knowledge of Complete Defect Life Cycle.

• Experience in testing RDBMS such Oracle, SQL server, MS Access for data integrity.

• Expert in software Test Automation, test tools like Quick Test Pro and Quality Center.

• Proficient level of computer skills including MS Office, MS Word, Excel and Power Point.

• Excellent track record of successful completion under tight deadlines.

• Self- starter with strong work ethic and skills in time management, client relationship and ability

to adapt and learn new tools, techniques and approaches.

• Excellent written and verbal skills with exceptional analytical, critical thinking skills and strong

team work orientation.

• Open to learning new technologies.

• Strong oral and written communication skills, including presentation skills (MS PowerPoint).

• Strong problem solving and troubleshooting skills with the ability to exercise judgment.

• Ability to work independently and manage multiple task and assignments.

PROFESSIONAL EXPERIENCE

Department of Labor, Washington, DC

Quality Assurance Analyst

April, 2013 – Present

Summary: Wage and Hour Publication System –WHPS 2.0 is a web based Publication ordering system

that enables Department of Labor (DOL) wage and hour Division (WHD) personnel and the general

public to order division- specific publications. WHPS 2.0 project is to provide an online publication

ordering system that provides wide range of publication for three different types of users, External User,

WHD Regular User and WHD Admin User.

External user can only Order Publication in online.WHD Regular User can place an order online and also

able to Update Profile, Check Order Status and perform Change User Password. Admin user have access

all those Regular User’s options and also able to Create Publication, Approve Publication and Deny

Publication.

Responsibilities:

• Involved in meeting with internal customers to document business and process requirements

(Design, Test, Implement/Deploy, and Support production systems).

• Experienced in QA Agile testing with extensive knowledge of Agile Testing Life Cycle.

• Analyzed functional module from Epics and Stories, Attended periodic meeting for changes in

the application and documents, implemented procedures for test changes.

• Analyzed User Stories and prepared Test Cases for various modules of the applications.

• Participated in daily Scrum meetings and sprint reviews and Implement AGILE QA processes

and practices for efficient test and defect management.

• Responsible for adherence to standards, policies, and development guidelines.

• Reviewed and analyzed the business requirements documented by the Business Analysts.

• Worked with and mentored the Business Analysts during the process of requirements gathering.

• Facilitated scope/requirements management activities to ensure the scope was well defined.

• Translated the business requirements into detailed system requirements.

• Defined mock-up screens for the systems affected by the requirements.

• Evaluated and ensured proper SDLC documentation was provided by development team.

• Documented workflow used to integrate between different applications.

• Worked with the Business Analysts and the QA team to maintain the Requirements

Traceability Matrix to track requirements across the project life cycle.

• Interacted with designers to understand software limitations.

• Involved in development, maintenance and use test-case management and automated testing

tools.

• Designed and executed test plans and test cases for software inspection, verification, and

validation.

• Performed Smoke testing, Functional testing, System Integration testing, UAT testing, GUI

testing, Backend/Database testing, End to End testing at various phases of the development and

test cycles.

• Performed Regression Testing to make sure that the bug has been fixed and the application is

running properly.

• Performed UAT Tester role within UAT team and prepared UAT session for the client.

• Support UAT Team to deliver the product on time and reach targeted goal.

• Involved in test programs for validity of results, accuracy, reliability and conformance to

established standards.

• Identified differences between established standards and user applications; and recommend and

suggest modifications to conform to standards and client requirements.

• Monitored program performance post implementation to document and prevent reoccurrence of

program operating problems and ensured efficiency of operations.

• Tracked test status, evaluated defects, and provided written reports to project team members.

• Effectively communicated QA status and issues within and to cross-functional work groups.

• Communicated clearly and concisely with clients, customers, and senior management regarding

issues, status and development.

• Developed documentation to describe program evaluation, testing and corrections.

• Developed utility programs to test, track and verify defects in software program.

• Performed ad-hoc and regression testing of system components under Agile release schedules.

• Used Quality Center for test-scenarios as per the functionality and business requirements

specified in the use-cases and design specifications.

• Created, enhanced and maintained high-end test scripts for various functional and regression

using QTP.

• Performed database testing on RDBMS using influx of SQL queries.

Environment: HP Quality Center-HP ALM, ASP .NET, XML HTML, Microsoft.Net framework 3.5 &

4.0, Microsoft Sequel Server, IBM Rational Suite and Microsoft Office Excel.

Bank of America, Arlington, VA

Software Test Engineer

October, 2009 – March, 2013

Summary: Bank of America is a diversified financial services company that provides a broad range of

banking. The web-based application was developed for allowing customer to apply for Soldier Service

Reward Card, Mileage Reward Card on their eligibility and account holders to perform on-line

transactions such as accessing personal Accounts, Transfer Funds (between accounts), Pay Bills,

Checking Balances, detailed transaction reports and business solutions. The application updates the

account details of the account holder’s daily activity and automatically prints monthly statement.

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.

• Worked in Agile Testing and participated meetings every day in iterative environment, created

and maintained detailed test cases to perform various types of testing in Test Plan module of Quality

Center.

• Participated in Daily Scrum Meetings and Sprint Reviews and Implement AGILE QA

Processes and practices for efficient test and defect management.

• Expert in writing test scripts manually.

• Created and managed system testing schedule.

• Provided test team status reports on weekly basis to the project manager.

• Involved Conducted GUI and Security Testing.

• Conducted regression testing on new builds/versions.

• Validated XML request and response with different sets of test data to perform web services payment

validation.

• Performed Black box testing and User Acceptance Testing.

• Wrote complex SQL queries for database validation using also tested stored procedures and triggers.

• Reviewed extensive SQL Queries with complex multi-table joining .

• Performed Database testing using SQL queries.

• Performed backend testing using SQL queries to validate the data flow and data load in order

to perform Backend Testing.

• Developed test scripts for the test cases in QTP for functional and regression testing.

• Functionally validated Web Services delivered in SOAP XML format as provided in specification

document

• Performed Regression Testing, Functional, UAT and Ad-hoc testing.

• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from

individual team members.

• Worked with developers to resolve Issues and Production Incidents using Quality Center.

• Developed and executed test cases test Scenarios and followed-up defects using Quality Center.

• Conducted Bug review meeting to discuss resolution of issues.

• Developed Test scenarios, Test Scripts and Test cases based on Requirements.

• Involved in coordinating with developers and business owners.

• Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing,

End to End Testing and System Testing.

Environment: Quality Center, Quick Test Professional, Oracle, SQL, TOAD, J2EE, .NET, XML and

Microsoft Office.

MetLife Insurance, New York, NY

Software Test Analyst

May, 2006 – September, 2009

Summary: Web-based application that gives complete information on MetLife’s business and the

system, its Process data, related to Insurance Business. The organization has various schemes and

policies for all types of Insurances such as Life, Auto, Home, Disability, Annuities and so on. There were

options for the policyholders to withdraw some amount at one’s discretion or also borrow some money

against one’s policy called (Whole Life policy or Permanent Life Policy that builds cash value). The

application was developed in Java with Oracle as database.

Responsibilities:

• Analyzed Business Requirement Document and Technical Specifications Document to

identify.

• Work in Agile, scrum, and sprint environment in order to change the requirements and features

set.

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.

• Performed manual and functional testing on various parts of the application and used Quality

Center for defect tracking and QC for onsite defect tracking.

• Responsible for Manual Testing and Automation Testing.

• Performed manual testing to conduct backend testing using UNIX shell scripts and SQL

Queries.

• Worked with different modules of Quality Center such as Requirements, Test Plan, Test Lab,

Defects and Dashboard module.

• Prepared various test reports from Quality Center such as Test Execution Status, Test

Execution Summary, Defect Summary/Details report.

• Used SQL queries to validate the data between the backend and the front end.

• Created test cases for various modules in MS Excel and exported them to Quality Center for

Test Case Management.

• Reviewed extensive SQL Queries with complex multi-table joins.

• Involved in reviewing complex SQL queries, views, functions and stored procedures and

spotting issues before/during code migration.

• Conducted system health tests and regression tests after every new build.

• Set-up, co-ordinate & conduct System & UAT testing with Business Analysts and End-Field

Users after the applications were all set.

• Experience in performing end-to-end User Acceptance Testing (UAT).

• Conducted reviews with clients and UAT team.

• Used SQL queries to validate the data between the backend and the front end.

• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration

testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System

Testing.

• Performed Database testing using SQL queries.

• Executed the Test Scripts in Quality Center.

• Performed Functional/Regression testing during the various phases of the application and

updated Regression test scripts by using various features of QTP such as Checkpoints,

Expression, Output values, Split actions, Reusable functions etc.

• Defects are logged using Quality Center and follow up with Business and Developers to discuss

about the issues.

• Actively participated in Walkthroughs and Daily status report meetings.

Environment: Quality Center, QTP, Oracle, PL/SQL, VB Script, XML, HTML, C & C++, UNIX,

Widows, MS Office Tools, and Web logic.

EDUCATION:

Master of Business Management.

References available upon request



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