Post Job Free

Resume

Sign in

Customer Service Human Resource

Location:
Los Angeles, CA
Salary:
Nego
Posted:
January 30, 2015

Contact this candidate

Resume:

DIANA GREER-BROWN

**** ***** ********* ***

San Gabriel, CA 91776

626-***-****/ acn3mf@r.postjobfree.com

To successfully grow in a company and share the passion and mission

Summary:

of that organization. Currently hold a certified AQMD Employee

Transportation Coordinator Certificate ETC (Excellent for Rideshare

Programs) excellent problem solver, training, collaboration, employee

activities, and educated of all employee relation issues. Knowledgeable

of current California Laws. I am self-motivated and organized

professional with strong communication skills. Adept at accomplishing

multiple task simultaneously and working well under pressure.

Education: Woodbury University

Bachelors of Sciences, Business Management

Burbank, California

Woodbury University

Bachelors of Sciences, Human Resource Management

Burbank, California

Pasadena City College

General Education, Political Science

Pasadena, California

10 + years Customer Service,

Skills:

10 + years, Human Resources,

7 years 3 months experience

HR Assistant, 3 years’ experience

Benefits Specialist/Insurance Collector/Power of Attorney

Customer Service

Certified, 7 Years’ experience

Experience:

• Concurrent with Full-time Parenting (1999-2013)

• Luther Burbank Elementary (2002-2006)

• PTA- Woodrow Wilson Middle School (2011-2013)

Pasadena, CA 91107

• PTA- Blair IB, Pasadena, CA 91101 (2010-2014)

• School Site Council – Pasadena Unified School District

Blair IB Parent Representative (2011-2013)

Job Title: College Assistant

Employer: Stan Gray Academic Zone, Pasadena City College, Pasadena, CA

Dates: 02/2014 to present

DIANA GREER-BROWN

1240 South Charlotte Ave

San Gabriel, CA 91776

626-***-****/ acn3mf@r.postjobfree.com

Duties: To assist all students in admissions process including but not

limited to admission to school, financial aid assistance, grants

and scholarship information.

• To meet and assist coaches, recruits, and to promote the

Kinesiology department in seminars, promotions, fairs, etc.

• Collaboration of grants, office planning, and forecasting for the

year.

• Maintained records and files on student athletes

• Provides support for division managers and representatives

• Knowledge and usage of all office mechanics and internet

capabilities.

Job Title: Human Resources Coordinator

Employer: Huntington Hospital, Pasadena, CA

Dates: 05/08 to 09/11

Duties: Interview clients and/or sponsors for upcoming events.

• Create Employee Recognition Awards and Long Service

recognition.

• Maintain the Ride share Program and events for over 200 +

employees. By maintaining AQMD rules and regulations for

emissions for the organization. Certified as Employee

Transportation Coordinator.

• Maintain ongoing employee activities and events. Meet with

sponsors, recruits, state officials, city officials, and create

relationships in the community.

• Conducted and distributed of the Annual Employee Opinion

Survey to over 3000+ employees

• Conduct EOM reports, requisitions, and annual audits.

• Handled a variety of Human Resource and general company

inquiries from employees and Department Managers on daily

basis.

• Training of employee relation programs.

• Handle shipping and mail duties

• Performed and assisted in Human Resource Specialist in

inputting, timekeeping, proofreading, and payroll.

Job Title: P A R C-Admissions (RIC)

Employer: Huntington Hospital, Pasadena, CA

DIANA GREER-BROWN

1240 South Charlotte Ave

San Gabriel, CA 91776

626-***-****/ acn3mf@r.postjobfree.com

• Interview patients and their relatives to obtain identifying

information, financial data and other eligibility data

• Register emergency room patients and obtain signatures for

insurance purposes.

• Verify insurance benefits for patients, carriers, medical

providers and clarify information necessary for the completion

of billing instructions.

• Assist patients in filling out medical forms.

• Accept and log large amounts of currency for patient payments

• Meet paramedics with incoming patients

• Coordinate emergency room departments for coverage and

provide administrative support.

• Supervised support staff on weekends

• Provide Collection and administrative support

• Customer service

HRERC Duties

• Event Planning

• Work closely with HR Director and staff

• Employee recognition awards design

• Attend Budget meetings for upcoming events

• Coordinate shifts for events, coverage

Dates: 06/01 to 05/08

Job Title: Customer Service Supervisor

Employer: TWA- Trans World Airlines, Los Angeles, CA

Length: 4 years 6 months

Duties: Supervise and monitor all staff calls

• Knowledge and usage of all office mechanics and internet

capabilities.

• Quality Assurance Perform multiple research functions

including; retrieving data and providing explanation of domestic

& international rules, regulations, and visas.

• Process and verified death certificates as related to travel.

• Approve process and issue refunds based on overcharges.

• Determined eligibility compensation for student traveling on

visas.

• Verification and assistance with passport traveler’s

• Collected and sold international and domestic tickets for

travelers around the world.

DIANA GREER-BROWN

1240 South Charlotte Ave

San Gabriel, CA 91776

626-***-****/ acn3mf@r.postjobfree.com

References: Nathan Bond, MBA, Huntington Hospital, Members Mgr.

626-***-**** (12 years)

acn3mf@r.postjobfree.com

• Angelique Jackson, MBA, Educator, College Associate

acn3mf@r.postjobfree.com (10 years)

• Corporal G. Thompson, Pasadena Police Department

818-***-**** (12 years)



Contact this candidate