DIANA GREER-BROWN
San Gabriel, CA 91776
626-***-****/ acn3mf@r.postjobfree.com
To successfully grow in a company and share the passion and mission
Summary:
of that organization. Currently hold a certified AQMD Employee
Transportation Coordinator Certificate ETC (Excellent for Rideshare
Programs) excellent problem solver, training, collaboration, employee
activities, and educated of all employee relation issues. Knowledgeable
of current California Laws. I am self-motivated and organized
professional with strong communication skills. Adept at accomplishing
multiple task simultaneously and working well under pressure.
Education: Woodbury University
Bachelors of Sciences, Business Management
Burbank, California
Woodbury University
Bachelors of Sciences, Human Resource Management
Burbank, California
Pasadena City College
General Education, Political Science
Pasadena, California
10 + years Customer Service,
Skills:
10 + years, Human Resources,
7 years 3 months experience
HR Assistant, 3 years’ experience
Benefits Specialist/Insurance Collector/Power of Attorney
Customer Service
Certified, 7 Years’ experience
Experience:
• Concurrent with Full-time Parenting (1999-2013)
• Luther Burbank Elementary (2002-2006)
• PTA- Woodrow Wilson Middle School (2011-2013)
Pasadena, CA 91107
• PTA- Blair IB, Pasadena, CA 91101 (2010-2014)
• School Site Council – Pasadena Unified School District
Blair IB Parent Representative (2011-2013)
Job Title: College Assistant
Employer: Stan Gray Academic Zone, Pasadena City College, Pasadena, CA
Dates: 02/2014 to present
DIANA GREER-BROWN
1240 South Charlotte Ave
San Gabriel, CA 91776
626-***-****/ acn3mf@r.postjobfree.com
•
Duties: To assist all students in admissions process including but not
limited to admission to school, financial aid assistance, grants
and scholarship information.
• To meet and assist coaches, recruits, and to promote the
Kinesiology department in seminars, promotions, fairs, etc.
• Collaboration of grants, office planning, and forecasting for the
year.
• Maintained records and files on student athletes
• Provides support for division managers and representatives
• Knowledge and usage of all office mechanics and internet
capabilities.
Job Title: Human Resources Coordinator
Employer: Huntington Hospital, Pasadena, CA
Dates: 05/08 to 09/11
•
Duties: Interview clients and/or sponsors for upcoming events.
• Create Employee Recognition Awards and Long Service
recognition.
• Maintain the Ride share Program and events for over 200 +
employees. By maintaining AQMD rules and regulations for
emissions for the organization. Certified as Employee
Transportation Coordinator.
• Maintain ongoing employee activities and events. Meet with
sponsors, recruits, state officials, city officials, and create
relationships in the community.
• Conducted and distributed of the Annual Employee Opinion
Survey to over 3000+ employees
• Conduct EOM reports, requisitions, and annual audits.
• Handled a variety of Human Resource and general company
inquiries from employees and Department Managers on daily
basis.
• Training of employee relation programs.
• Handle shipping and mail duties
• Performed and assisted in Human Resource Specialist in
inputting, timekeeping, proofreading, and payroll.
Job Title: P A R C-Admissions (RIC)
Employer: Huntington Hospital, Pasadena, CA
DIANA GREER-BROWN
1240 South Charlotte Ave
San Gabriel, CA 91776
626-***-****/ acn3mf@r.postjobfree.com
• Interview patients and their relatives to obtain identifying
information, financial data and other eligibility data
• Register emergency room patients and obtain signatures for
insurance purposes.
• Verify insurance benefits for patients, carriers, medical
providers and clarify information necessary for the completion
of billing instructions.
• Assist patients in filling out medical forms.
• Accept and log large amounts of currency for patient payments
• Meet paramedics with incoming patients
• Coordinate emergency room departments for coverage and
provide administrative support.
• Supervised support staff on weekends
• Provide Collection and administrative support
• Customer service
HRERC Duties
• Event Planning
• Work closely with HR Director and staff
• Employee recognition awards design
• Attend Budget meetings for upcoming events
• Coordinate shifts for events, coverage
Dates: 06/01 to 05/08
Job Title: Customer Service Supervisor
Employer: TWA- Trans World Airlines, Los Angeles, CA
Length: 4 years 6 months
•
Duties: Supervise and monitor all staff calls
• Knowledge and usage of all office mechanics and internet
capabilities.
• Quality Assurance Perform multiple research functions
including; retrieving data and providing explanation of domestic
& international rules, regulations, and visas.
• Process and verified death certificates as related to travel.
• Approve process and issue refunds based on overcharges.
• Determined eligibility compensation for student traveling on
visas.
• Verification and assistance with passport traveler’s
• Collected and sold international and domestic tickets for
travelers around the world.
DIANA GREER-BROWN
1240 South Charlotte Ave
San Gabriel, CA 91776
626-***-****/ acn3mf@r.postjobfree.com
•
References: Nathan Bond, MBA, Huntington Hospital, Members Mgr.
626-***-**** (12 years)
acn3mf@r.postjobfree.com
• Angelique Jackson, MBA, Educator, College Associate
acn3mf@r.postjobfree.com (10 years)
• Corporal G. Thompson, Pasadena Police Department
818-***-**** (12 years)