ROCIO SIMBANA

**-** ****. ******* ******* N.Y. **372

347-***-****

acn3lg@r.postjobfree.com

OBJECTIVE

To obtain an Administrative position where I would be able to

use my knowledge, experience, and skills with the possibility of

advancement.

PROFILE

• Highly motivated and creative,

• Strong leader with team spirit: organized, efficient,

detail-oriented, and calm under pressure,

• Loyal, enthusiastic.

PERSONAL AND INTERPERSONAL SKILLS

• Capacity for working independently or as part of group,

• Organized, disciplined, through and reliable,

• Excellent troubleshooting, problem solving abilities,

• Amiable, positive, and aware or needs of other,

• Strong math, communication, and data entry skills,

• Knowledge of QuickBooks,

• Fluent in English and Spanish,

• Quick learner.

EXPERIENCE

CITIBANK N.A. (June 2013/January 2015)

TELLER: Deliver outstanding client service, manage customer

inquiries and complaints, process paying and receiving

transactions for all products types and services in accordance

with bank policies and procedures, assist with daily operation

and balancing ATMs, identify and refer sales opportunities.

WICHCRAFT (Sep 2012/May 2013)

COUNTER STAFF: Greet customers as they arrive at the store and

provide them with information about products, take orders,

cashier, in store maintenance, product display and inventory,

keep the work area tidy and clean.

ADIR M. Corp. (March 2011/Jun 2012)

ASSISTANT MANAGER: Trained and supervised new hires, assisted in

stocking shelves, rotating merchandise and marking prices,

ensured that all checkout counters had enough cash, looked new

vendors, in store maintenance, inventory, and cashier, greeted

and assisted customers, balance cash drawers.

ZARA U.S.A. (Part Time)

SALES ASSOCIATE: Store maintenance, product displayed, fitting

room assistant, assisted in stocking room, rotating merchandise

and marking prices.

FINANCIER (March 2008/Dec 2010)

COUNTER STAFF: Greet and assist clients as they arrived at the

store, cashier, inventory, product display, keep the work

area tidy and clean, answered phones, faxed orders.

DUNKIN DONUTS (Feb. 2006/Jun 2007)

COUNTER STAFF: In store maintenance, inventory, product display,

replenishment and stock, cashier.

EDUCATION

• NATIONAL POLYTECHNIC SCHOOL (QUIT0-ECUADOR) BUSINESS

MANAGEMENT

• LaGuardia Community College (New York) Computerized

Bookkeeping for windows

• LaGuardia Community College (New York) English as a Second

Language

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