Robin Lester

**** ********* ******

Bronx, NY 10469

acn3l7@r.postjobfree.com

917-***-****

Summary

Seasoned billing professional and entrepreneur with independent business management experience.

Skills

GFS in-house system, SAP, Tabs3, CMS Open, Narrative Billing, E-Billing, WindowsXP, Microsoft Word, Excel, Outlook

Professional Experience

Dyva D’Lights

Self Employed Baker New York, NY 7/2010 - present

Responsible in preparing all cakes for clients

Developed relationships with potential retail location and negotiate partnership contracts

Correspond with external parties to coordinate catering events

Provide excellent customer service to all clients and vendors

Maintain all data files on all clients orders

Process vendor orders to maintain adequate inventory

Handle all cash transactions

Participate in local market place events for retail and promotional activities

Manage all communication in media for the business including social media platforms and digital correspondence

Mercer Human Resource Consulting New York, NY 6/2008 - 7/2010

Client Billing and Data Administrator

Provided timely response on all variance bills vs. promises reports and fee adjustments reports

Reviewed and approved new accounts and projects

Responsible for reviewing engagement letters and statement of work documents for accuracy and verification of client financial responsibility, time frame and scope of services

Administered plans to ensure compliance with regulatory and operational policies for audits

Assisted with internal audits, this includes collection and dissemination of requested information and assisting with the solution with audit follow up until the audit is completed

Responsible for entering audit data into Excel spreadsheets and submitting documents to parties involved in the audit

Assisted administrators daily by using analytical skills for complex problem solving to answer questions about financial reporting

Coordinated and instruct training classes for new employees and developed staff proficiency on in-house systems, Global WEBTIME and Global WEBCAS

Identified training and development needs. Contribute to annual performance review

Peer review and process monthly invoices

PricewaterhouseCoopers, LLP New York, NY 12/2004-12/2007

Client Billing Administrator

Contacted clients by telephone to follow up on outstanding accounts

Prepared schedules of outstanding accounts and prepared schedules regarding billed amounts

Collected accurate data for new clients and new engagement setup

Adjusted performance variance and manage Work in Progress utilization

Assisted partners and client service managers with Engagement Profitability Tool

Generated and monitored client and engagement WIPs, ARs, and Bill Cash Reports

Supported a team(s) of consultants

Mentored and trained new CAAs staff and coordinates training for EAs in GFS

Liaised with client administration, attorneys and secretaries

Actively assisted in the development of others by sharing knowledge and experiences

Responsible for creating procedure pamphlets and material distribution

Wolf, Haldenstein, Adler, Freeman, & Herz LLP New York, NY 1/2004 - 9/2004

Billing Supervisor

Supervised two billing coordinators

Reviewed and researches time and cost entries, transfers, revalue of time

Performed transfers, unbilled write-offs and other required modifications

Discussed with billing attorneys to review drafts, final materials, invoices and obtained appropriate approvals and signatures

Prepared final bills, appropriate cover letters, attachments and posts final bills in a timely manner Responsible for analyzing of Client Ledger, WIPs, AR/AP and Productivity Reports

Conducted employee training for system upgrades

Goldfarb Properties New Rochelle, NY 2/2003 - 1/2004

Accounts Payable Administrator

Entered and posted invoice data

Selected invoices for payment

Prepared new accounts

Provided customer service to vendors

Belkin, Burden, Wenig, & Goldman LLP New York, NY 6/1991 - 2/2001

Billing Supervisor

Supervised staff of five

Developed training calendar and schedule dates with managers and staff

Responsible for creating procedure pamphlets and material distribution

Verified vendor invoices for payment approval

Communicated with selected lawyers to review the status of their WIP for account preparation

Prepared and analyzed attorney productivity reports and AR reports

Runs and edits billing summaries and transfers time and disbursements

Processed pre-bills, which involves selecting, preparing, reviewing, distributing and revising pre-bills for assigned attorneys including full write-offs

Performed transfers, write-offs, write downs and other required modifications for billing

Finalized and post bills in a timely manner

Responsible for unapplied payments and collection of all delinquent payments

Performed bank reconciliation against general ledger

Maintain strict confidentiality of client data and internal information

Prepared new accounts templates for hourly, contingency, flat fee billing, E-Billing and narrative billing Prepared month end and yearend audit records

Prepared yearly employee evaluations

Conducted employee training sessions for systems upgrade for growth and development

Education

Baruch College, New York, NY

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