Jaysen E. Towers

**** ***** ****** ******, ******, CA 92882 661-***-**** acn3l5@r.postjobfree.com

“But of a good leader, when his work is done, the aim fulfilled, The people will all say: ‘We did this ourselves.’” (Lao Tse)

Seasoned and experienced Operations Executive with significant domestic and Areas of Expertise

Executive Leadership Foundation

international experience in building teams, creating solutions to complex problems and

Lean Transformation Expert

using the power of Lean to make exceptional productivity gains and cash flows.

LSS Master Black Belt Certified

An energetic, focused, and results-driven professional with outstanding engagement Project Management Certified

and communications skills, problem solving, training and mentoring expertise in Lean Quality ASQ CQE/ISO Certified

foundations, 5S, Kaizen facilitation, root cause analysis, and value stream mapping. Lean/Six Sigma Trainer Certified

Executive Leadership Coaching

Proven record and direct experience in Strategic Deployment Processes (SDP), Lean

Strategic Planning Expertise

Inventory Replenishment Systems, Intellectual Capital Gap Analysis, Site Analysis and Training and Development Expert

consolidation, Quality Systems and integration, Enterprise or Targeted Lean Deployment, Financial Analysis Coaching

Value Stream linkage, and Process Orientation and Alignment. Cultural Engagement Expert

PROFESSIONAL TRAINING

Lean Six Sigma Master Black Belt and Trainer – Rio Tinto Alcan Train the Trainer Gold Level Certified – ASTD

Facilitating and Implementing “5S” Trainer TapRoot Certified – System Improvements, Inc. NC

Leadership Foundations Trainer Certified – Rio Tinto Minerals ISO 9001 Internal Auditor – EADS North America

Extraordinary Leadership Certified – Gen Duckro Consulting SAP Lead Trainer and Coach – Rio Tinto Australia

Quality CQE/ISO Certified – ASQ (American Society for Quality) Project Management Certified – Kepner -Tregoe

PROFESSIONAL EXPERIENCE

Small Business Consultant, Financial and Lean Transformation Southern California Jan 2013 – Present

Private consultant for small business needing leadership and employee training in Lean, Value Stream, and Process improvement

Providing leadership and employee focus to help growth strategies, provide training in Lean Yellow Belt certification, 5S, Kaizen

projects, and operational cost reduction. Primary areas of focus are supply chain management, standard work and work instructions

for manufacturing, front end office procedures, and value stream linkage. Creating Lean transformations tie operational

effectiveness to growth strategies and identify areas to generate profit and reduce cost and waste.

WESTERN SHIELD LABEL COMPANY Rancho Dominguez, California 2013– 2015

Founded in 1971, WSL provides high volume HD Flexo Label printing for food, medical, and cosmetic industries - $9 mil annually

Operations Manager, Value Stream and Operation Excellence Leader

Provide Operational Leadership for 32 direct reports in departments such as design and graphics, plate and prepress activity, supply

chain management, manufacturing, logistics, quality, and shipping. Introduced Production Lean Manufacturing to a multi-cultural

team including training, Kaizen projects for process improvements, 5S design and implementation, job scheduling and load leveling.

Part of the Executive Committee for yearly business strategy sessions including Intellectual Capital and Strategic Initiative

Deployment. Responsible for additional acquisition integration, including new equipment, personnel, and seamless customer

implementation

Notable Accomplishments

Increased operational profit by 6% in the first 6 months and reduced overtime by 18% by reducing waste, increasing production

throughput, implementing SMED on equipment, and creating PQPR (Product Quantity/Product Routing) for repeated products

Increased On Time Delivery from 75% to 96% by creating Standard Work, Visual Management, Heijunka Scheduling Processes (color

identified), Kamishibai signals for curtain operations, and 2/3 bin Kanban systems for finished goods

Led executive management in site wide Value Stream Mapping to identify areas of improvement, waste, inventory, takt time, hand-overs

and production flow issues, and prioritized initiatives

Led and facilitated multiple Kaizen projects for each customer complaint including root cause, CPQ, and error proofing

Reduced customer complaints by 65% by implementing inline quality control checks, PQPR, and Standard Work in each handover to catch

quality mistakes and reduce escapes.

Implemented Just-in-Time purchasing process to increase inventory turns by 75% and reduce raw material inventory by $100k

Jaysen E. Towers

3501 Santo Thomas Circle, Corona, CA 92882 661-***-**** acn3l5@r.postjobfree.com

“But of a good leader, when his work is done, the aim fulfilled, The people will all say: ‘We did this ourselves.’” (Lao Tse)

RIO TINTO MINERALS Boron, California / Long Beach, California / Denver, Colorado 2011 - 2014

A global leader in industrial mineral mining, supply, and science of Borates. Provides nearly half the world’s supply of refined borates.

Continuous Improvement Manager, Lean Six Sigma Master Black Belt, Lead LSS Trainer

Facilitated Executive Leadership in the tools and culture of Continuous Improvement to set aggressive operational and financial

targets for tactical implementation into the company strategy. Fostered a high level of engagement across the company hierarchy,

including successfully empowering a disgruntled union workforce, allowing ownership and participation in support of

transformational projects and processes to sustain those improvements.

Notable Accomplishments

Onsite Lean Sigma Expert, consistently reaching targeted operational budget savings of $9M per year with team

Facilitated top executives in Value Stream Mapping to identify strategic areas of improvement, and implemented the 2013-2015 Key

Strategy Focus worth $30M in potential operational and business improvement savings

Led high profile Lean Transformation projects with leaders, employees, contractors, and consultants

o Improved Haul Truck Utilization by 18%, removing one truck and saving $1.5M in operational cost annually

o Reduced defects (caking) in high priced product process by 45%, reducing bad product production by 3400 tons monthly

o Decreased waste output by 25%, avoiding a $2M capex expenditure and resulting in $300K operational savings annually

o Increase recovery or Borates by 8% resulting in $400K of saleable product annually

o Improved steam regeneration process resulting in 50% reduction in water use, saving $350K in utilities annually

Facilitated and mentored the 2012 initiative of site wide 5S, training 400+ employees on the methodology, and coaching improvement

projects resulting in the reduction of MSHA housekeeping citations by 80%

Lead the 2013 integration of SAP, training and coaching 600+ employees on personalized use of the new system

Developed original curriculums and materials to train, certify, and mentor 120+ Yellow Belts and 25+ Green Belts resulting in 70+

additional projects and an average savings of $2.5M annually

AMERICAN EUROCOPTER, EADS NORTH AMERICA Arlington, Texas 2004 - 2011

Manufactures, markets, sells, assembles, and supports rotary-wing aircraft including medical, law enforcement, military and private.

Program Manager, Government Projects, Lean Six Sigma Black Belt

Managed highly specialized manufacturing line of Law Enforcement Helicopters, including 12 direct employees and 20 indirect

through business critical projects and sustaining improvements and lean transformations. Accountable for constant on-time

and on-budget delivery of aircraft to government entities, medical companies, and private corporations.

Notable Accomplishments

Set high production targets for team, and facilitated projects to reach excellent efficiency of 99% on-time delivery (from 78%)

Institutionalized Visual Management throughout the plant, installing Level 1, 2, and 3 boards and communication processes

Increased profit margin by 1.5 percent, $135K annually, by optimizing supply chain performance and lean implementation

Reduced customer complaints by 60% by implementing several improvement projects with direct and indirect reports

Doubled capacity of paint shop, increasing from 3 aircraft a month to 6, avoiding a $10m capital expenditure for a new facility

Reduced cycle-time of customer quotes from 30 days to 14, 50% reduction, resulting in increased orders and contracts

Reduced single aircraft cycle time by 20%, allowing 1 additional unit to be manufactured per month, $1.5m additional gross revenue

Trained and mentored 20+ green belts on Six Sigma DMAIC methodology, Lean Manufacturing, 5S, and Root Cause Analysis

Reduced short shipments by 30% resulting in an increase in overall shipping performance and reduction of lead time

EDUCATION

Embry Riddle University Aug 2005 to Sept 2008 Bachelors of Science, Professional Aeronautics Engineering and Safety

ITT Technical Institute June 1992 to Oct 1993 Computer Aided Drafting and Design Certification, Electrical Eng.

Utah State University Mar 1990 to Feb 1992 Associates Degree, English Literature, Business Communication

Jaysen E. Towers

3501 Santo Thomas Circle, Corona, CA 92882 661-***-**** acn3l5@r.postjobfree.com

“But of a good leader, when his work is done, the aim fulfilled, The people will all say: ‘We did this ourselves.’” (Lao Tse)

OTHER PROFESSIONAL EXPERIENCE

HEATCON COMPOSITE SYSTEMS Euless, Texas (Headquarters in Seattle, Washington) __ 2003 – 2004

Source of materials and support of composite repairs across industries including major airlines, repair stations, and military users.

Consultant, Sales and Marketing, New Product Development

Managed performance metrics, critical overseas supply chain scheduling, and leadership strategy focus for new sales area

Increased sales in the South and Midwest by 23% by adding a new product line (Airbus) to the existing Boeing only catalog

Trained an effective service and sales team (4) and significantly improved product implementation and sales to new Airbus customers

EVANS COMPOSITES Mansfield, Texas 2002 - 2003

Repair station providing repair and overhaul services including: sheet metal, honeycomb, and composites to the aerospace industry.

Consultant, Quality Control and Efficiency Implementation

Established quality procedures and management practices in a startup company to comply with FAA Regulations and customer demand

Performed internal ISO9001 Audits, FAA ‘mock’ audits, and implemented many process improvements to the manufacturing line

Analyzed and implemented efficiencies in repair operations, resulting in a 20% increase in capacity, resulting in $600k annually, and 100%

FAA compliance

INTERTURBINE AVIATION LOGISTICS, GmbH Arlington, Texas and Hamburg, Germany __1999 - 2002

Outside Sales Manager, Central Midwest, New Product Development

Grew responsible sales area by an average of 30% per year with additional customers, product sales, and consultant services

Introduced new rotary wing aircraft support into the company with past experience. Worked both in the United States and Germany

Created marketing promotions and presentations for materials and services which were routinely presented to customers

Implemented several processes and shipping improvements to handle growth per year and increase on-time deliveries

MILITARY EXPERIENCE

UNITED STATES ARMY AVIATION – Honorable Discharge 1992 - 1999

Helicopter Mechanic and Crew Chief UH-60 Blackhawk

Flight Medic

Co-Pilot, Flight Trained

Certified Quality Engineer and Inspector

Aviation Life Support Equipment (ALSE) Certified Inspector

428 UH-60 Helicopter flight hours

Awards include:

Sikorsky Maintenance Award

Distinguished Graduate in ALSE Quality Course and UH60 Maintenance course

Good Conduct Medal (2)

National Defense Service Medal

Army Achievement Medal (4)

Army Service Ribbon

Overseas Combat Ribbon

Aviation Flight Badge

Jump and Air Assault Badge

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