WILLIAM TONER

*** ****** ***** **** 267-***-****

Newtown, PA 18940 Email acn3kq@r.postjobfree.com

GENERAL MANAGER * DIRECTOR OF SALES * SALES MANAGEMENT

PROFESSIONAL

EXECUTIVE PROFILE

Solutions-driven, innovative, and results-oriented offering the benefit of over 20 years of success in leading

teams that serve highly competitive and volatile markets. Track record of strong and sustainable

revenue gains based on talent for growing client base, developing productive sales and marketing

programs, and maximizing behind-the-scenes administrative operations. Excellent networking,

presentation, and negotiating skills. A dynamic and persuasive communicator, able to cul tivate and

maintain long-lasting business ties with staff, management, and clients from all organizational levels and

cultural backgrounds.

Sales management expertise

Public Speaking * Account Development & Retention * Brand Management * Buyer Awareness

Sales Closing Techniques * Consultative Sales * Field Sales Management * Incentive Planning

Dealer Relationship Management * Customer Satisfaction Index Creation * Marketing Materials Creation

New-Business Development * Territory Penetration & Optimization * Trade Show Representation

Profitable Sales Strategy Conception * Trend & Competitive Analysis

General & Operations Management Expertise

Budgeting & Forecasting * Cost Avoidance & Reduction * Job Description Creation & Monitoring

Tactical Planning & Execution * Operational Troubleshooting * P&L Management

Policy & Procedure Formation * Staff & Dealer Training, Coaching, & Counseling

Team Building & Organizational Leadership * Transition Management

CAREER HIGHLIGHTS

Sales Manager – US Power (Commercial Gas & Electric Sales) 2011- present

5 Neshaminy Interplex, Suite 205, Trevose, PA 19053

Responsibilities: Hiring, Training and Managing Sales people while also maintaining

Personal sales.

Top Sales manager and Sales person in the company

President - BCRC Associates (Real Estate Development Company) 2007 - 2011

Newtown, PA 18940

Projects: 48 unit high-rise vacation resort, 24 unit high-rise vacation resort, 10 residential

condo project, 8 unit condo vacation project.

* Grew sales to $14 million in revenues

* Pioneered project development from inception to final approvals.

* Hired and managed the development team.

* Liaison with federal, state & local agencies.

* Negotiated option / purchase agreements

* Performed due diligence

* Developed & administered budgets

* Development review, permitting & licensing

* Made presentations to town planning boards & community groups

* Conducted real-estate & construction-loan closings

* Overcame strong community opposition to project

* Siting & land acquisition

President & Sales Manager - Connected Office Products 2000-2007

Penndel, PA

I sold my company Business Machine Professionals to Connected Office Products in 2000.

I remained a minority partner and was President and later Sales Manager.

* Grew Sales Team from 12 to 50 reps.

* Helped to grow sales from $6 million to $50 million.

* Most months our sales team was the most profitable compared to the other teams.

* My sales team was awarded as Top Revenue Producers.

* Won National trips for personal sales.

* Awarded many times for Quarterly & Personal Sales.

* I was the most profitable personal sales rep out of 50.

WILLIAM TONER * 267-***-**** Page 2

President - Copier Machine Professionals, Inc. 1983 - 2000

Penndel, PA

Established new office equipment dealership, hired all employees which eventually

totalled 50, handled all marketing and advertising, created numerous selling strategies .

* Grew sales to $6 million.

* Customer base over 3 thousand.

* Authorized Minolta / Konica Dealer for 15 years.

* Won national dealer trips every year.

* Achieved many Minolta awards: "Highest % of Quota", "#1 in Region Sales",

"#1 in Color Copier Sales", "Highest $ over Quota", etc

* Authorized Kyocera copier & printer dealer.

* Authorized Hewlett-Packard reseller. Sales, service & supplies.

* Authorized Ricoh fax dealer. Sales, service & supplies.

* Built a 6,000 sq. ft. showroom located on Route 1, Penndel, PA.

* Specialized advertising : TV, radio, "Newsweek" magazine, Direct Mail, Yellow

pages, Telemarketing, etc.

* Built Management Teams: Sales, Service, Parts & Customer Service.

* Hired, trained & motivated personnel in every department.

* Held Sales & Service meetings every week.

* Reviewed financial statements, profit & loss statements on a daily / weekly basis.

* Established Sales, Service & Supply budgets. Tracked and maintained budgets

throughout the year.

Copier System Specialist - Savin Corporation 1978 - 1982

* Was sent out on problem calls that other technicians could not fix. Scored 95 out of

100 in Service technician testing.

Education and Professional Development

* Training Classes and Seminars from: Minolta, Hewlett-Packard, Toshiba, Ricoh

Sharp, Konica, Savin & Kyocera.

NOMDA (National Office Machine Dealers Association)& BTA (Business Technology Association)

* Business Management Courses

* Accounting / Finance Courses

* Sales Courses

* Service Courses

* Human Resource Courses

* Hiring, Training, & Motivating Seminars.

* Attended numerous national & local training classes and shows over 17 years.

Graduated from Neshaminy - Langhorne High School Honor Student 1977

Bucks County Technical School (Appliance Repair)

Note: After graduation, Bucks Co. Tech asked that I come in as a substitute teacher

in Appliance Repair for 6 months while my former teacher was out on sick leave.

I taught for 6 months and was offered a full-time position which I did not take.

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