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Engineer Technical Support

Location:
San Francisco, CA
Posted:
January 30, 2015

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Resume:

Bishoy Farag

** *** *****

Staten Island, NY ****4

acn3kp@r.postjobfree.com

347-***-****

OBJECTIVES

To work and grow professionally as a Biomedical Engineer. Utilize my technical expertise in healthcare fields;

biomedical products and medical diagnostics/devices. Enhance the quality of products and services as a

contribution to achieving the organization's goals and objectives. Utilize my communication skills to build

strong customer relationships allowing for a higher probability of commercial success.

EDUCATION

Martin Luther University, Halle, Germany

Anhalt University of Applied Science, Köthen, Germany

Masters of Biomedical Engineering 2012-2014

Cairo University, Giza, Egypt

Faculty of Engineering

Bachelor of Systems and Biomedical Engineering 2005-2010

PROFESSIONAL EXPERIENCE

Clinical Technology Engineer (Short Term Assignment) November 2014

Biomedical Engineering Department

Kaiser Permanente Hospital, San Francisco, CA, USA

• Advise and assist in the application of instrumentation in clinical environments.

• Evaluate the safety, efficiency, and effectiveness of biomedical equipment.

• Successfully provided maintenance for hospital’s medical equipment.

• Provided technical support and troubleshooting product problems.

R&D Engineer October 2013 – April 2014

Otolaryngology (ENT) Department

Halle University Hospital, Halle, Germany

• Lead a project to develop a MATLAB application for Cochlear Implant patients.

• Trained patients/users on the implant software interface.

• Managed patient records.

Field Service Engineer January 2011 – August 2012

Ultrasound Department

Toshiba Medical Technology, Cairo, Egypt

• Successfully performed instrument installations and provided maintenance at customer sites.

• Trained physicians on the use of the Ultrasound equipment depending on the application used.

• Provided technical support and troubleshooting product problems.

• Worked closely with Sales the force to deliver high quality service.

TRAINING EXPERIENCE

General Engineer July 2008- September 2008

Dental Chairs &Units

Abou Samra Factory, Cairo, Egypt

• Participated and assisted in the dental chairs production process including designing, building electronic

circuits, assembling and packaging.

Field Service Engineer July 2007 - September 2007

Patient Monitoring Products

Philips, Cairo, Egypt

• Responsible for Patient monitoring products installations and maintenance.

• Trained and educated hospital staff on the use of patient monitors.

• Provided Customer Technical Support Services.

SKILLS

• Advanced user skills in Windows & Linux platforms, mastering suites such as Microsoft Office,

Microsoft Visual Studio & Adobe Creative Suite.

• Knowledge of several computer programming languages and software programs (MATLAB,

LABVIEW, PROTEUS, MULTISIM, SQL, C/C++, C#, etc.).

• Work well as an individual contributor and within a team, and capable of leading small groups.

• Great negotiation, communication and organizational skills.

LANGUAGES

English and Arabic: Fluent

• Good knowledge of German and French

References available upon request



Contact this candidate